Man 1107 - Ch 11
The federal law that provides funds for the unemployed to learn new job skills is the ______.
Comprehensive Employment and Training Act of 1973
The ______ method of compensation relies on job tiers and grade ranges.
Hay
Which pay system uses a tiered system of pay ranges based on know-how, problem solving, and accountability?
Hay
The tool that lists ages, names, education, capabilities, training, specialized skills, and other relevant information about an organization's employees is called a ______.
human resource inventory
A human resource staff member often screens applicants in the initial _____.
interview
The decision of the U.S. Supreme Court in 1988 giving access to certain clubs to women was important because:
it allowed them to enter established networking systems
Micah and Rhia both work part-time as the scheduler for a dental practice. Micah works from 8:00 am until noon, where he is replaced by Rhia who works from noon until 5:00 pm. What sort of work arrangement is this?
job sharing
The schedule that lets two or more part-time workers share one full-time job is:
job-sharing
Service organizations, such as hospitals and schools, have high employee costs categorizing them as:
labor-intensive
When an organization's operational costs are primarily for their workforce, they are considered to be:
labor-intensive
Employees moving over to a new job or position rather than a higher level with more pay are experiencing a(n) _____ transfer in their job.
lateral or horizontal
Selection is the process of gathering information and deciding who should be hired to meet company staffing needs, under _____ guidelines.
legal or lawful
The effects of legislation on human resource professionals is important because ______.
legislation affects all areas of human resource management
On-the-job coaching and job rotation are examples of ______.
management development programs
Whether employees are fired, resigning, or retiring, some of the things that must be done include:
managing payments conducting exit interviews returning company property
The Equal Employment Opportunity Act of 1972 strengthened the Equal Employment Opportunity Commission, an agency created by the Civil Rights Act of 1964, by:
mandating specific record keeping procedures giving it broad powers to enforce Title VII issuing guidelines for employer conduct in complying with EEO
For performance appraisal systems to be effective, employees must be told clearly and precisely what the expectations are and how to ______.
meet the standards
The Fair Labor Standards Act of 1938 established a(n) _____ wage.
minimum
It is important to plan and prepare all interviewers for the interview because ______.
missteps and illegal questions can lead to lawsuits based on anti-discrimination laws
The changes in the U.S. workforce that create challenges for human resource managers include:
more single-parent homes new workers who are undereducated employees who want leisure time
Developing and establishing professional contacts that can assist you in finding employment is:
networking
The process of establishing and maintaining contacts in and outside the organization is called _____.
networking
Clubs that denied membership to women became illegal in 1988 because they prevented women from having access to ______ open to men.
networking systems
Training that occurs away from the workplace to develop a variety of skills and personal development activities such as time management, stress management, or conflict management is:
off-the-job training Reason: Correct. Training that occurs away from the workplace to develop a variety of skills and personal development activities such as time management, stress management, or conflict management is off-the-job training.
When a new employee is trained at the work site by observing an experienced worker and then doing the task, it is ______.
on-the-job training
The type of training that demonstrates how technology is improving the efficiency of many off-the-job training programs is ______ training.
online
The ability to provide a large number of employees with consistent content tailored to specific training needs at convenient times is the key advantage to ______.
online training
The roles and responsibilities of HRM professionals have evolved primarily because:
organizations recognize that employees are their ultimate resource changes in the law have rewritten traditional practices
The activity that introduces new employees to the organization, employees, and immediate supervisors is _____.
orientation
The training that is provided to new employees that initiates them into the organization's policies, practices, and objectives is called:
orientation
To determine whether their employees are doing their jobs efficiently and effectively, managers use:
performance appraisal systems
The Equal Employment Opportunity Act of 1972 strengthened the Civil Rights Act of 1964 by:
permitting the EEOC to issue guidelines for employer compliance adding enforcement powers to the EEOC mandating specific record keeping procedures for employers
Costs associated with terminating employees include:
potential for costly wrongful discharge lawsuits lost investment in training and pay
Performance appraisals are important to making good decisions about:
promotion compensation training
The Americans with Disabilities Act of 1990 prohibits employers from discriminating against _____ individuals with disabilities.
qualified
What are two provisions of the Fair Labor Standards Act of 1938 and its amendments?
raised the minimum wage overtime pay for more than 40 hours per week
The shift from traditional manufacturing industries to high-tech and service industries challenges human resource managers to:
recognize that a company's people are its ultimate resource re-train workers for more challenging jobs
The affirmative action law led employers to actively:
recruit and give preference to women and minorities
The process for obtaining qualified people is:
recruitment
The set of activities for obtaining the right number of qualified people at the right time to fill the needs of the organization is:
recruitment
Under the Civil Rights Act of 1964, it is illegal for employers to discriminate based on:
religion sex race
Since 2009, the Age Discrimination in Employment Act:
requires that age must be the determining reason for discrimination to prove any employment action against older workers
A problem in developing effective compensation for teams is that:
rewarding individuals erodes cohesiveness
What are two advantages of home-based work for employers?
saves office space costs reduces absenteeism
The process of gathering information and deciding who should be hired is called ______.
selection
The Equal Employment Opportunity Act of 1972 authorized the EEOC to ______.
set guidelines for employers' administration of EEO
A major provision of the Civil Rights Act of 1964, Title VII was that it prohibited discrimination in employment based on:
sex race religion
What is a performance appraisal?
the evaluation of employees' job performance and contributions to the organization
Increased flexibility in scheduling has become an important benefit for employers to offer because of:
the increase in two-income families the preferences of Gen X and Millennial workers
Reluctance to hire people in uncertain economic times is partially because there are high costs to terminating employees caused by:
the loss of investment in training an employee risk of lawsuits for wrongful termination
A challenge for human resource managers because of the change from traditional manufacturing to service and high-tech manufacturing industries is ______.
the need to retrain workers
Companies may want to retain older, more experienced workers because:
they are able to train new workers to do their jobs they could transfer their knowledge to younger workers there are few qualified workers able to do those jobs
An effect of changing legislation on human resources professionals is that ______.
they must update company HR policies and procedures to stay current with legal changes they must stay current with changes in the law
The Immigration Reform and Control Act requires employers:
to verify employment eligibility of all new hires
Which of the following types of information can legally be obtained from a job application form?
work experience educational qualifications
For firms with ______ or more employees, the Civil Rights Act of 1964 outlawed discrimination in employment based on sex, race, color, religion, or national origin.
15
The Age Discrimination in Employment Act of 1967 outlawed employment practices that discriminate against people over the age of ______.
40
Which federal law makes it illegal to discriminate against those over 40 because of their age?
Age Discrimination in Employment Act of 1967
The law that prohibits employers from discriminating against qualified individuals with disabilities in hiring, advancement, or compensation and requires them to adapt the workplace if necessary is the ______.
Americans with Disabilities Act of 1990
The act which regulates and insures employee pension plans is ______.
ERISA of 1974
A well planned job application should ask for information about ______.
Educational background Career objectives Work experience
In what ways did the Equal Employment Opportunity Act of 1972 strengthened the Civil Rights Act of 1964?
Enforcement powers were given to the EEOC. It mandated specific record keeping procedures for employers. It permitted the EEOC to issue guidelines for employer compliance.
The federal law that specified that men and women doing equal jobs must be paid the same wage is the _____ _____ Act of 1963.
Equal Pay
Identify some of the job titles that are considered contingent workers.
Independent contractors Temporary workers
_____ job transfers allow employees to develop and display new skills and learn more about the company overall instead of moving to a new firm.
Lateral or Horizontal
The federal law that establishes the right to collective bargaining and limits the interference of management in the right of employees to have a collective bargaining agent is the:
National Labor Relations Act of 1935
Safety and health conditions in the workplace are regulated by which piece of legislation?
Occupational Safety and Health Act of 1970
What federal law regulates safety and health conditions in most private industries and some public-sector organizations?
Occupational Safety and Health Act of 1970
What type of training lets employees learn by doing or watching others?
On-the-job training
Which is the easiest kind of training to implement when the job is relatively simple or repetitive?
On-the-job training
Which of the compensation systems listed are likely to be effective in building cohesive teams?
Skill-based pay Gain-sharing
A human resource inventory should include which of the following types of information about employees?
Specialized skills Demographics such as age and education level Languages spoken
The controversial policy enforced by the EEOC that seeks to remedy past discrimination is:
affirmative action
What were two outcomes of The Age Discrimination in Employment Act?
allows age restrictions for airline pilots bans mandatory retirement in most organizations
The activity that initiates new employees into the organization, it's policies and procedures, and its objectives is ______.
an orientation program
Management development programs include:
Understudy positions On-the-job coaching Job rotation
An evaluation that measures employee performance against established standards is ______.
a performance appraisal
The information gathered from comparing an employee's work to an established standard is ______.
a performance appraisal
Challenges for human resource managers today include:
a shortage of workers in areas such as computer technology
According to the Equal Pay Act of 1963, men and women must be paid the same wage if they ______.
are doing equal jobs
Investigating an applicant's work record, school record, and credit rating are often part of doing a(n) _____ _____.
background check or investigation
For what two reasons would workers who have reached retirement still continue to work?
because they enjoy it because they can't afford to retire
The National Labor Relations Act of 1935 established _____ bargaining in labor-management relations
collective
ERISA regulates and insures:
company retirement plans
Managers use the information on performance appraisals to make decisions about:
compensation promotions termination of employment
Flextime is a system that allows employees some freedom to choose which hours to work as long as they:
complete their assigned tasks work the required number of hours
When an employee leaves an organization, the offboarding process should include:
conducting exit interviews managing payments collecting work documents and access codes
Individuals who are part-time, temporary, or seasonal workers are classified as ______.
contingent workers
Home-based work can save _____ for employers as they can save on office space.
costs, money, time, resources, expenses, or overhead
To identify the candidate most likely to succeed, many organizations now investigate which of the following?
credit history work record school record
Human resource managers perform several important functions so the organization has the people it needs to achieve its goals. They include:
developing compensation systems recruitment and selection training and development
The goal of the Civil Rights Act of 1964 was to stamp out _____, but specific language made enforcement quite difficult.
discrimination
The Immigration Reform and Control Act of 1986 requires employers to verify employment _____ of all new hires including U.S. citizens.
eligibility
A _____ plan gives employees some freedom to choose which hours to work, as long as they work the required number of hours.
flextime
A(n) _____ plan allows employees to adjust to work-life demands.
flextime
Sick-leave and vacation pay, pensions, and health plans that provide additional compensation are called ______.
fringe benefits
The Comprehensive Employment and Training Act of 1973 provides _____ for training unemployed workers.
funds, money, or funding
Examples of fringe benefits that provide additional compensation to employees beyond wages include:
health insurance sick days paid vacation
Discussing an employee's successes and areas that need improvement can provide managers an opportunity to:
hear the employee's views on how to improve the job guide the employee to better performance
Off-the-job training develops skills and fosters professional development. It is expanding to include
higher education degree work health wellness programs stress management
