man 12

In a stable environment organizations tend to be a. bureaucratic. b. mechanistic. c. System 1. d. differentiated e. All of these choices

differentiated

Levi Strauss launched Denizen denim brand in China and Singapore. What form of organization design is appropriate for Levi Strauss? a. Conglomerate (H-form) b. Divisional (M-form) c. Functional (U-form) d. Matrix e. Hybrid

divisional

hich of the following characteristics does NOT describe the matrix form of organization design? a. Lack of opportunity for employees to grow and develop b. Employee uncertainty about reporting relationships c. Increased time required to make decisions d. Managers may feel that they are free to do as they please e. Group may not focus on its primary objectives

Lack of opportunity for employees to grow and develop

The existence of which of the following factors would most likely make the implementation of a matrix organization design inadvisable? a. A need to process large amounts of information b. Strong pressure from the environment for more than one structural design c. Several similar businesses owned by one corporation d. A shortage of personnel with strong marketing skills e. A lack of funds to hire adequate staff personnel

a shortage of personnel with strong marketing skills

A portfolio approach will influence organization design by determining the a. number of SBUs. b. autonomy of the SBUs. c. production quotas of the SBUs. d. human resource policies of the SBUs. e. technology utilized by the SBUs.

autonomy of SBUs

The technology that is most effective with a System 4 design is ____ technology. a. small-batch b. large-batch c. continuous-process d. both small-batch and continuous-process e. both large-batch and continuous-process

both small and continus process

As described by Burns and Stalker, mechanistic organizations are most like a. bureaucracies. b. organizational networks. c. System 4 organizations. d. matrix organizations. e. hybrid organizations.

buraucracies

According to Woodward's findings relative to technology and organization design, the most successful mass-production firms adopt a(n) a. free-form design. b. System 4 design. c. organic structure. d. matrix structure. e. bureaucratic structure.

bureaurcratic structure

The existence of which of the following factors would most likely make the implementation of a matrix organization design inadvisable? a. A need to process large amounts of information b. Strong pressure from the environment for more than one structural design c. Several similar businesses owned by one corporation d. A shortage of personnel with strong marketing skills e. A lack of funds to hire adequate staff personnel

c

Weber's guidelines for bureaucratic design include a. functional departmentalization. b. a contingency approach to management. c. a human relations approach to management. d. a clear chain of command. e. All of these choices

clear chain of command

According to the work of Lawrence and Lorsch, in organization design a. the more unstable the environment, the less the firm should differentiate. b. the more differentiated a firm, the greater the requirement for integration. c. each unit of an organization faces its own peculiar environment. d. organic designs are almost invariably more effective, regardless of the environment. e. there is little relationship between the environment and the appropriate organization design.

each unit faces its own peculiar environment

A divisional (M-form) organization design is characterized by all of the following EXCEPT a. product departmentalization. b. divisional vice presidents. c. required cooperation between divisions. d. divisional autonomy. e. an opportunity for coordination of activities and shared resources.

equired cooperation between divisions.

Ralston Purina is a leader in bringing new consumer goods to market. The organization is also always looking for new markets. The strategy of continuously seeking new customers and/or new markets indicates that Ralston Purina a. uses a strategy that is not logically connected to its organization design. b. is likely to have either a System 2 or a System 3 design. c. is likely to have a flat and decentralized organization design. d. is likely to have a tall and centralized organization design. e. operates in a stable environment.

flat and decentralized org design

The Siemens sectors are industry, energy, healthcare, and infrastructure and cities, which all require strong engineering. Siemens uses related diversification. The divisions are a. integrated. b. relatively stable. c. mechanistic. d. differentiated. e. autonomous.

integrated

Lawrence and Lorsch used what two primary dimensions to characterize organizations? a. Dimension and flexibility b. Stability and uncertainty c. Integration and differentiation d. Autonomy and responsibility e. Organic and mechanistic

integration and differentiation

Which of the following statements does NOT describe a characteristic of Weber's bureaucracy? a. It tends to be rigid and inflexible. b. It works better in stable environments. c. It was the starting point for later organization design research. d. It created labor unions. e. It stated employees should be protected from arbitrary dismissal.

it created labor unions

Which of the following is NOT a strength of the matrix organization design? a. Flexibility b. Lower costs from low requirement for managerial personnel c. Ability to take better advantage of human resources d. Provides a useful vehicle for decentralization e. Provides a vehicle to help personnel grow and develop

lower cost

Heinrich works for Siemens Corporation. He lives in New York City and reports to both the communications president in Munich and the president in charge of Siemens Americas. He works in a ____ design organization. a. conglomerate (H-form) b. divisional (M-form) c. functional (U-form) d. hybrid e. matrix

matrix

The ____ form of organization design is one in which a set of product groups is superimposed on a functional organization design. a. conglomerate (H-form) b. divisional (M-form) c. hybrid d. functional (U-form) e. matrix

matrix

The form of organization design in which the principle of unity of command (i.e., everyone should have one and only one supervisor) is violated in the a. conglomerate (H-form). b. divisional (M-form). c. functional (U-form). d. hybrid. e. matrix.

matrix

Which of the following approaches to organization design automatically creates lateral relationships? a. Matrix b. Functional (U-form) c. Conglomerate (H-form) d. Hybrid e. Divisional (M-form)

matrix

Microsoft is experiencing gradual growth, with most of it happening internationally. It is an example of an organization in the ____ stage. a. maturity b. decline c. youth d. birth e. midlife

midlife

Some fast-food restaurants introduced healthier food options in response to lawsuits. This reactor strategy indicates that those fast-food restaurants a. were probably not connected logically to their organization design. b. were likely to have either a System 2 or a System 3 design. c. were likely to have a flat and decentralized organization design. d. were likely to have a tall and centralized organization design. e. were likely to have flexible organization design.

system 2 or 3

Tesla Motors is a California start-up. It keeps units small and flexible, allowing them to quickly adapt to changing environments. Tesla is most likely a ____ organization. a. virtual b. team c. functional (U-form) d. hybrid e. matrix

team

The Aston studies found that as organization size increases a. centralization increases. b. specialization decreases. c. fewer standing plans are used. d. the link between technology and organization design breaks down. e. there is a tendency to change to process technology.

the link between breaks down

Which of the following is NOT one of the stages of the organizational life cycle? a. Maturity b. Decline c. Youth d. Birth e. Midlife

decline

With the ____ form of organization design, product departmentalization is combined with a strategic business unit strategy. a. matrix b. organic c. divisional (M-form) d. conglomerate (H-form) e. functional (U-form)

conglomerate

Harley-Davidson is known for its motorcycle division, but it also owns a company that makes Holiday Rambler motor homes, another that manufactures parcel delivery vans, and another that makes truck bodies. Each of its businesses is operated by an independent general manager, but its performance is evaluated by the financial staff at the corporate office. This is an example of which organization design? a. Conglomerate (H-form) b. Divisional (M-form) c. Functional (U-form) d. Hybrid e. Matrix

conglomorate

Which of the following is NOT a factor in the situational view of organization design? a. Control b. Size c. Technology d. The environment e. Organizational life cycle

control

Which of the following statements about Likert's approach is FALSE? a. It holds that the bureaucratic model has numerous drawbacks. b. It advocates a System 4 design. c. It is flexible and varies from one manager to another. d. It characterizes eight processes. e. It paralleled the human relations school of management.

flexible and varies from one manager to another

The Aston studies found basic generalizations. Which of the following is NOT one of them? a. Large organizations tend to have more job specialization than smaller organizations b. Large organizations tend to have more SOPs than small organizations c. Large organizations tend to have more regulations than smaller organizations d. Large organizations tend to have more decentralization than small organizations e. Large organizations tend to have more job satisfaction than smaller organizations

large org tend to have more job satis than smaller org

A ____ organization works to facilitate the lifelong learning and personal development of all of its employees while continually transforming itself to respond to changing demands and needs. a. divisional (M-form) b. learning c. team d. virtual e. functional (U-form)

learning

With the use of ____ strategy, no logical connection between organization design and strategy is required. a. inspector b. analyzer c. defender d. reactor e. prospector

reactor

A company that sells names and addresses for direct mail and Internet marketing has subcontracted out the research and development procedures for putting together mailing lists. It has a small sales force, but uses a telemarketing company to locate businesses that are prospects for its mailing lists. Which of the following terms BEST describes its organization design? a. Conglomerate (H-form) b. Team organization c. Functional (U-form) d. Virtual organization e. Divisional (M-form)

virtual

A(n) ____ organization is one that has little or no formal structure. a. team b. hybrid c. nonfunctional d. virtual e. e-created

virtual

Which of the following strategies would generally follow a bureaucratic design? a. Prospector b. Analyzer c. Defender d. Reactor e. Inspector

defender

Viacom owns Nickelodeon, TV Land, VH1, and Nick at Nite. Viacom's managers of these cable networks are allowed a fairly high degree of autonomy in their operations, yet they coordinate their activities as needed. Purchasing is highly centralized, but many other functions are quite decentralized. Viacom uses a ____ organization design. a. conglomerate (H-form) b. divisional (M-form) c. functional (U-form) d. matrix e. hybrid

divisional

The Pizza Place makes only pizza and sells only pizza, drinks, and prepackaged snacks. This is an example of the ____ organization design. a. matrix b. divisional (M-form) c. hybrid d. functional (U-form) e. conglomerate (H-form)

functionl

A matrix design would NOT be effective when a. the organization has a diverse set of products. b. there is pressure for shared resources. c. there is a great deal of information to be processed. d. the environment has a high level of complexity. e. there is an intense external level of competition.

high level of complexity

The behavioral model paralleled the emergence of a. the classical management school. b. the human relations movement. c. quantitative management theory. d. the development of contingency theory. e. the development of systems theory.

humans relations movement

GM used a new strategy when it designed the Saturn division separately from the previous divisions. GM uses a ____ design. a. Conglomerate (H-form) b. Departmental c. Functional (U-form) d. Hybrid e. Matrix

hybird

In a bureaucracy, rules, division of labor, and hierarchies of authority a. affect goal setting. b. restrict the flow of information. c. increase the number of lateral relationships. d. improve organizational efficiency. e. reduce the need to process information.

improve org efficiency

Which of the following organization designs is frequently the result of pressure to share resources? a. Matrix b. Hybrid c. Functional (U-form) d. Divisional (M-form) e. Conglomerate (H-form)

matrix

Kansas State University operates in a relatively stable environment. According to the work of Burns and Stalker, which form of organization design is most appropriate for the university? a. Organic b. System 4 c. Hybrid d. Matrix e. Mechanistic

mechanisitc

Which of the following statements is NOT an accurate reflection of the relationship between organizations and organization design? a. Organization design is used to manage the total organization. b. Once an organization is designed, the organization changes little. c. Organization design for large organizations is extremely complex compared to that for smaller organizations. d. Organization design is the overall pattern of the structural components that make up an organization. e. Organization design is influenced by many of the same factors that influence an organization's structure.

once org is designed changes little

Which of the following statements does NOT describe a shortcoming of bureaucratic organizations? a. With bureaucratic organizations, social processes are ignored. b. Organizational efficiency is reduced in a bureaucratic organization. c. There is extensive use of division of labor in a bureaucratic organization. d. With bureaucratic organizations, assumptions about employee loyalty are unrealistic. e. Bureaucratic organizations tend to be rigid and inflexible.

organizational efficiency is reduced in beauratic org

Which of the following is NOT a process characterized by Likert? a. Leadership b. Decision making c. Planning d. Controlling e. Communication

planning