MAN 4320 Final Exam

Which of the following are generally well recieved by employees?

Buyout incentives

If a company's employees have talents that would be useful to the organization and the company is not taking advantage of these talents, it is not being efficient in the activity of

Deploying

After a wave of retirements, new employees hired to replace the retirees are likely to experience what type of socialization

Disjunctive

If a company identifies and tracks underrepresented candidates and employees and leverages the sources from which they were recruited, which of the following is most likely to be the company's key performance indicator?

Diversifying the workforce

Which of the following is a long-term staffing metric?

Employee job success measured by recruiting source and recruiter

Creating a favorable image in desired applicants' minds about the organization being a good place for them to work is

Employer branding

Asking a departing employee why he or she is leaving the firm is an

Exit interview

Organic growth take place when an organization

Expands from within by opening new factories or stores

Affirmative action plans give preferential treatment to the qualified applicant on a permanent basis

False

An organization evaluation its staffing practices in response to a hiring discrimination lawsuit is an example of proactive staffing

False

Anyone who submits a résumé or an employment application over the internet is considered an applicant

False

Attracting sufficient numbers of appropriately qualified applicants is an example of a staffing outcome goal

False

Exit interviews are done to inform employees why they are being let go

False

External hiring reduces organizational diversity

False

Investiture socialization programs try to strip away new hires' personal characteristics

False

It is legal to compare an applicant's scores only to members of his or her own racial subgroup and set separate passing or cutoff scores for each subgroup

False

It is sometimes permissible to hire a nonqualified minority candidate over a qualified nonminority candidate

False

Maximizing the finacial return on the staffing investment is an example of a process goal

False

Most companies can easily replicate a competitor's capabilities by imitating the competitor's staffing practices

False

Optimal turnover is the lowest turnover level you can achieve

False

Proactive staffing is done in response to situations or issues

False

Recruiting large numbers of applicants is always the best way to ensure quality hires

False

Reducing the turnover rate of high performers is an example of a staffing process goal

False

Strategic staffing means filling a job as quickly and cheaply as possible

False

To be legal, job offers must be presented in writing

False

Which of the following is a leading indicator of staffing outcomes?

Fewer applications per position

To successfully negotiate a job offer it is important to

Focus on the things that matter to the finalist

If a company makes promises to a recruit that is does not intend to keep, it could be found guilty of

Fraudulent recruitment

When a call center fires an employee who cannot meet her call volume goals, which of the following types of turnover has occured?

Functional

When viewing applicants and employees as investors, the goal is to

Give applicants and employees a return on their personal contributions in the organizations

Staffing professionals promote the goal of society by

Helping to match people with jobs and organizations

Which of the following would enable a firm to hire the fastest?

Hiring the first candidate who exceeds a minumum cut score

When a firm has superior level of cooperation and innovation among its research team that allows it to design a new product two days faster than its competitors it has created a

Human process advantage

Who usually has overall responsibility for conducting socialization programs

Human resources

Idiosyncratic jobs are

Jobs that are at the entry-level only

Which of the following are employees of a company who take on the operation of certain functions, or staff an entire office or factory on a contractual basis for a client or company?

Leased workers

The primary goal of _____ is to get the right people interested in woking for an organization or in a specific job, then persuade them to apply and ultimately accept the job offer if they are extended

Recruiting

Backing out of an employement contract after the job offer is accepted is called

Reneging

A nonsolicitation agreement is a type of

Restrictive covenant

Which of the following, if true, would require a company to respectfully and honestly explain the hiring process to all applicant?

The company is committed to practicing ethical behavior

Stock options that vest in the future create a mobility barrier for the employee receiving them

True

Evaluating whether the hiring experience and speed are acceptable to candidates is an example of an evaluation of staffing effectiveness

True

The balances scorecard includies strategic, operational, financial, and customer-related goals.

True

The compesatory approach runs the risk of increased legal troubles due to different weightings provided by different experts

True

The final hiring decision is usually made by the hiring manager

True

When a poor performer leaves, functional turnover has occured

True

When a valued employee quits because his spouse takes a new job in another states, this is unavoidable turnover

True

Having terminated employees sign a severance agreement that includes a release stating that the departing employee gives up some or all rights to sue reduces the risk of future litigation

True

Hiring managers make the final hiring decision

True

If a company has high turnover, it should focus on filling vacancies quickly and hiring people who can hit the ground running

True

Key performance indicators are the outcomes against which the effictiveness of the staffing system is evaluated

True

Relying too heavilyy on résumé screening software can result in a firm overlooking highly qualified candidates who do not match specific criteria

True

When an employee does not get a promotion, they are likely to feel low distributive fairness

True

To be enforceable, any contract that cannot be performed or fulfilled within _____ must be in writing under the statute of frauds

Twelve months

Averaging candidates' scores from an interview, job knowledge test, and work simulation to derive a summary score to use in comparing candidates is an example of

Unit weighting

An organization's competitive advantage is

What it can do different from its competitors

Strategically evaluating the company's current lines of business, new business it will be getting into, business it will be leaving, and the gaps between the current skills in the organization and the skills it will need to execute its business strategy is

Workforce planning

Moving employees to other parts of the company or to other jobs the company needs filled to match its workforce with its talent needs is

Workforce redeployment

Interviewing job candidates to assess their fit with the job and organization is part of

Selecting

______ has been found to enhance new hires' loyalty and reduce their turnover

Socializing new employees as a group

Locating qualified individuals and labor markets from which to recruit is

Sourcing

Which of the following refers to the process of analyzing a hiring system to determine its perfomance and effectiveness?

Staffing evaluation

Comparing the percentage of men, women, or minorities employed in a job category with their availability in the relevant population of qualified people interested in the position is an example of

Stock statistic

Workforce redeployment applies the _____ principles used to optimize inventory management, planning, and production to optimize the utilization of a firm's employees

Supply chain

To hire technical skills a company expects to need in six months, it would engage in

Talent oriented staffing

Taking the time to explain the hiring process and making every effort to follow up with candidates and minimize delays is an example of

A commitment to ethical behavior

Putting together an attractive job offer and negotiating with the candidate the company wants to hire is part of

Acquiring

Which of the following is true for employment contracts?

An implicit contract is not specified in a written or verbal contract

Succession management ensures that

An organization has people ready to assume leadership positions when they become available

Interacting with recruiters and future coworkers during the hiring process is the ____ phase

Anticipatory

_____ refers to job performance as well as the new hire's fit with his or her work group, unit, and organization, and the degree to which his or her values are consistent with the company's culture and values

Job success

BFOW is a

Characteristic that is essential to the performance of an employment function

Socialization programs putting newcomers through a common set of experiences as a group rather than individually are called

Collective programs

Comparing the percentage of men, women, or minorities employed in a job category to see if men, women or minorities are disproportionately represented in certain workforce caegories is an example of

Concentration statistic

The bargained-for exchange betweek the contract parties is known as

Consideration

Axix Auto tries to keep its operational spending as low as possible so that it can pass its savings on to customers in the form of lower prices. This is known as a

Cost-leadership strategy

When viewing employees as assets, the staffing focus is on managing

Costs

Don is a high-ranking manager in an advertising firm. He was recently offered a job with a higher pay and more lucrative benefits by a rival firm. On coming to know about this, Don's employers decided to make him a _____ matching offer from their rival firm

Counteroffer

Disparate impact occurs when an action has a disproportionate effect on a protected group, regardless of intent

True

A layoff is an example of which type of turnover

Involuntary

Which of the following is true of a maximum job offer

It can be a low, competitive, or high offer

Which of the following is true about external hiring?

It can enhance organizational diversity

Which of the following is true about downsizing?

It can improve shareholders' return

What is optimal turnover

It produces the highest level of long-term business improvement

Staffing influences organizational perfomance because

Its outcomes determine who will work for and represent the firm

When IBM extensively trains employees in processes and procedures that are unique to the company, it is creating

Mobility barriers

In the selection procedure of a firm, an applicant must obtain a minimun passing score on two different assessment methods before being allowed to continue in the hiring process. What type of assessment plan is being used?

Multiple hurdles

Rejecting a candidate badly at the end of a long hiring process results in

Negative spillover effects

A company fails to do a background check that would have revealed that a person it has hired has the potential to harm others. The employee then physically harms a customer during a disagreement. The company could be found guilty of

Negligent hiring

Which of the following are both leading and a lagging indicator of staffing outcomes?

Number of applicants per position

Samuel joined an accounting firm as a clerk. Each Monday, he is assigned a new project which is due by Friday. It has been over 5 months since he joined the firm but Samuel is yet to receive any feedback about his work performance from his supervisor. This is an example of poor

Performance management

Which of the following, if implemented, would reduce the number of low quality workers in a firm?

Performance-based downsizing

Affirmative action means

Proactive efforts to ensure nondiscriminatory results in employment practices

The ____ reflects whether the company hired the people it set out to as defined by hiring manager's predetermined job perfomance requirements

Quality of hire

Which of the following, if true, would result in a new hire to company getting paid less than existing employees?

The company wishes to preserve internal equity

Valuating the ideas and contributions of people with diverse ideas and perspectives is a possible component of a company's talent philosophy

Tru

A staffing function is centralized when an organization that has multiple business units has one staffing unit that is responsible for meeting at least some of the needs of all the company's business units

True

An internal talent focus requires a firm to invest in employee training and development

True

Any employee of a temporary agency working at another company's place of business is not entitled to receive benefits from the company

True

Complying with staffing laws enhances an organization's ability to appeal to a broader customer base

True