MAN 4544 Final Exam (Exam 3)

What information do the objectives cover in an interview guide?

Data collection questions

________ are NOT a component of data flow diagram symbols.

Data programs

What is the end result of a JAD?

Detailed documents of the current system

Which of the following is NOT a phase in the planning game?

Documentation

Key business processes are management focused.

False

Which of the following is NOT a fact about JAD?

It was started in the late 1970s by Google.

If a project has a small or narrow focus, it most likely was chosen by ________. A) A business unit B) Top management C) A steering committee D) The IS department

: A

What makes all projects feasible? A) Unlimited resource and infinite time B) Limited scope C) A great budget D) A highly skilled project team

: A Difficulty: Difficult AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

All of the following are part of project planning except ________. A) Organizing the team B) Creating a resource plan C) Identifying risk D) Developing the project scope

: A Difficulty: Easy AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

Project identification and selection is also known as ________. A) A pre-project step B) The Project ID C) The first step D) Project selection

: A Difficulty: Easy AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

________ is the process of defining clear activities necessary to complete activities in a single project. A) Project planning B) Project initiation C) Baseline D) Business case

: A Difficulty: Easy AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

All of the following are tangible benefits except ________. A) Decreased flexibility B) Cost reduction C) Increased speed of activity D) Improvement of management planning

: A Difficulty: Easy AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

Which of the following is an example of a tangible benefit? A) Error reduction in data entry B) Improvement of employee morale C) Faster decision making D) Positive impacts on society

: A Difficulty: Easy AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

What is the first phase of the SDLC method? A) Analysis B) Planning C) Design D) Maintenance

: B

Why would an IS manager request an IS development project? A) To help meet the organization's goals B) To move to a new operating environment C) To provide a new service to customers D) To gain needed information

: B

A new hardware purchase is classified as a(n) ________. A) Tangible benefit B) One-time cost C) Fixed cost D) IS fee

: B Difficulty: Difficult AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

Which of the following is NOT a question asked to determine if project initiation and planning has ended and analysis has begun? A) What kind of effort should be expended on PIP? B) Who is going to pay for PIP? C) Who is responsible for performing PIP? D) Why is PIP so challenging?

: B Difficulty: Easy AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

All of the following are categories of feasibility except ________. A) Technical B) Scope C) Scheduling D) Political

: B Difficulty: Easy AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

Which feasibility is concerned with the project attaining its desired objectives? A) Technical feasibility B) Operational feasibility C) Schedule feasibility D) Legal feasibility

: B Difficulty: Easy AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

Which of the following is NOT an example of an economic cost-benefit analysis technique? A) Net present value B) Time value of money C) Return on investment D) Break-even analysis

: B Difficulty: Easy AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

What stands as the most outstanding representation of global networking? A) Business to business applications B) The Internet C) Protocols D) Electronic commerce

: B Difficulty: Moderate AACSB: Information Technology LO: 4.3 Describe the three classes of Internet electronic commerce applications: business-to-consumer, business-to-employee, and business-to-business Classification:

What of the following is NOT a purpose for a baseline project plan? A) Resources are more quantifiable B) Eliminate risks C) Decide if a project should be rejected D) A depository for information collected during initiation

: B Difficulty: Moderate AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

Which of the following is NOT an example of a project risk assessment factor? A) Project duration time B) Customer's commitment to system C) Familiarity with other systems D) Organizational personnel changes resulting from system

: B Difficulty: Moderate AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

A ________ clearly states what business a company is in. A) Corporate statement B) Current plan C) Mission statement D) Strategic plan

: C

Which of the following is NOT an example of a recurring cost? A) Software maintenance B) Data storage expenses C) System conversion D) Hardware leases

: C Difficulty: Difficult AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

Which of the following does a company NOT need to understand in order to build effective information systems? A) Its mission B) Its objectives C) Its current IS project list D) Its strategy

: C Difficulty: Easy AACSB: Information Technology LO: 4.2 Describe the corporate strategic planning and information systems planning process Classification:

Which of the following is a less risky approach to the technical parts of a project? A) User involvement B) Using a matrix C) Using standard technology D) Having a well-equipped IT staff

: C Difficulty: Easy AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

Which of the options below means the organization has the ability to build the requested system? A) Economic feasibility B) Return on investment C) Technical Feasibility D) Break-even point

: C Difficulty: Easy AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

Which role in the walkthrough normally has done all or some of the work presented? A) Coordinator B) User C) Presenter D) Standards bearer

: C Difficulty: Easy AACSB: Information Technology LO: 5.3 Describe the activities needed to build and review the baseline project plan Classification:

What do trading partners use to establish computer-to-computer links to allow for electronic data exchange? A) B2B B) The Internet C) EDI D) LAN

: C Difficulty: Moderate AACSB: Information Technology LO: 4.3 Describe the three classes of Internet electronic commerce applications: business-to-consumer, business-to-employee, and business-to-business Classification:

Who is typically responsible for performing the PIP process? A) Managers B) Users C) Systems analyst D) The business unit

: C Difficulty: Moderate AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

Which feasibility category deals with identifying financial benefits associated with the project? A) Political B) Legal C) Economic D) Technical

: C Difficulty: Moderate AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

Which of the following is NOT a guideline for better cost estimation? A) Have clear guidelines for creating estimates B) Use experienced developers C) Update estimates at the end of the project D) Use historical data

: C Difficulty: Moderate AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

Which of the following is an example of an intangible cost? A) Hardware costs B) Labor costs C) Customer goodwill D) Employee training

: C Difficulty: Moderate AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

At what point in the project should you identify the alternative solutions? A) The introduction B) During the project initiation phase C) In the system description document D) During baseline planning

: C Difficulty: Moderate AACSB: Information Technology LO: 5.3 Describe the activities needed to build and review the baseline project plan Classification:

What is the primary deliverable in the initial part of the planning phase? A) To determine costs B) To rank projects C) A detailed projet plan D) A schedule of specific IS development projects

: D

Which of the following is NOT an outcome after a presenter has participated in a walk-through of the product? A) Approval of the work product B) Approval of the work product pending changes C) Approval of the work product pending major revisions D) Disapproval and removal of the work product

: D Difficulty: Difficult AACSB: Information Technology LO: 5.3 Describe the activities needed to build and review the baseline project plan Classification:

Information systems planning includes all of the following steps except ________. A) Current situation B) Future situation C) Schedule of projects D) Selection of projects

: D Difficulty: Easy AACSB: Information Technology LO: 4.2 Describe the corporate strategic planning and information systems planning process Classification:

What is the term that describes the best estimate of a project's scope, benefits, cost, and resources? A) Management procedure B) Project charter C) Resource plan D) Baseline project plan

: D Difficulty: Easy AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

Why is PIP challenging? A) Because it is expensive B) Because only systems analysts participate in the process C) Because it is a closed-ended process D) Because it turns a vague system request into a project description

: D Difficulty: Easy AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

Which type of feasibility deals with project duration? A) Political feasibility B) Contract feasibility C) Time feasibility D) Schedule feasibility

: D Difficulty: Easy AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

Who must review the baseline project plan before it moves to the next phase in the SDLC? A) The Customers B) The CEO C) The IS Manager D) The uses, managers, and development group

: D Difficulty: Easy AACSB: Information Technology LO: 5.3 Describe the activities needed to build and review the baseline project plan Classification:

Which of the following is NOT a consideration during the assessing technical feasibility stage? A) System size B) System complexity C) System target hardware D) System cost

: D Difficulty: Moderate AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

Which of the following is an example of a procurement IS cost? A) System maintenance B) User training C) Personal recruiting D) Organizational disruptions

: D Difficulty: Moderate AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

Which of the following types of documents do NOT make use of a walk-through? A) System specifications B) Code segments C) Test procedures D) Project budget

: D Difficulty: Moderate AACSB: Information Technology LO: 5.3 Describe the activities needed to build and review the baseline project plan Classification:

A large organization uses a less formal approach to project selection.

: FALSE

If a project is in the incremental commitment stage, it is waiting to start.

: FALSE

The cost of information systems has steadily decreased over time.

: FALSE

The primary deliverable form the planning phase of IS development projects is incremental commitment.

: FALSE

Top management most often chooses project with a narrow tactical focus.

: FALSE

In information systems planning, technology blueprints would be found in the current situation step.

: FALSE Difficulty: Difficult AACSB: Information Technology LO: 4.2 Describe the corporate strategic planning and information systems planning process Classification:

The most used approach to describing the current situation is a top-up approach.

: FALSE Difficulty: Easy AACSB: Information Technology LO: 4.2 Describe the corporate strategic planning and information systems planning process Classification:

A project must have a positive ROI to be approved for continuation.

: FALSE Difficulty: Easy AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

A project with high risk may not be conducted.

: FALSE Difficulty: Easy AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

Operational feasibility deals with project duration.

: FALSE Difficulty: Easy AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

Small projects do not have any risk.

: FALSE Difficulty: Easy AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

The more complex organizational settings are for projects, the less time it takes for analysis because the company has more resources.

: FALSE Difficulty: Easy AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

The introduction portion of the baseline project report is often the first section to be written.

: FALSE Difficulty: Moderate AACSB: Information Technology LO: 5.3 Describe the activities needed to build and review the baseline project plan Classification:

An example of a recurring tangible cost is software.

: TRUE

The useful life of many IS may not exceed five years.

: TRUE Difficulty: Difficult AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

When an organization reviews their short and long term goals for development, the organization uses an IS plan to document it.

: TRUE Difficulty: Easy AACSB: Information Technology LO: 4.2 Describe the corporate strategic planning and information systems planning process Classification:

The most connected network in the world is the Internet.

: TRUE Difficulty: Easy AACSB: Information Technology LO: 4.3 Describe the three classes of Internet electronic commerce applications: business-to-consumer, business-to-employee, and business-to-business Classification:

Building an economic case for a project is an open ended activity.

: TRUE Difficulty: Easy AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

During schedule feasibility it is a good practice to not have system testing during holiday periods.

: TRUE Difficulty: Easy AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

Development of an executive support system is an example of risky project.

: TRUE Difficulty: Moderate AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

For risker projects, the return is typically greater.

: TRUE Difficulty: Moderate AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

What is a large network of networks? A) Electronic commerce B) The Internet C) EDI D) A local area network

Answer: B Difficulty: Easy AACSB: Information Technology LO: 4.3 Describe the three classes of Internet electronic commerce applications: business-to-consumer, business-to-employee, and business-to-business Classification:

Which of the following is NOT a consideration when discussing the need for improved IS project selection? A) Systems cannot handle applications that cross organizational boundaries. B) Poorly planned systems must be constantly revised. C) Data redundancy is out of control. D) The cost of information systems has remained steady.

Answer: D

________ is NOT a phase in a systems development life cycle.

Attributes

Which of the following is a reason why an analyst would NOT choose to conduct a group interview?

Because a single interview answers all of the questions

Why are forms important?

Because they explain what data flows out of a system

Which of the following is NOT a common source used to find out about the current issues in a system?

The new systems analyst

The first page of the interview guide contains all of the following except ________.

The outcome of an interview.

Which of the following is a new, faster, and more flexible technique for analysis gathering requirements?

The planning game

"How dysfunctional is the activity" is a question used in identifying radical change.

True

A level-0 diagram represents the primary individual processes in the system at the highest possible level.

True

JAD stands for joint application design and is an intense, highly structured process.

True

When interviewing someone, the interviewer should make sure the questions do imply an answer is right or wrong.

True

Which of the following is NOT a guideline to use during the actual interview?

Type up notes during the interview.

The ________ is a document written to describe how a particular job is performed.

Work procedure

Where are JAD sessions normally held?

offsite

A data flow to a data store means ________.

to update

When you decompose a DFD from one level to the next, there is a conservation principle at work and we must conserve inputs and outputs to a process at the next level of decomposition

true

A ________ is a DFD that represents a system's major processes, data flows, and data stores at a high level of detail.

Level-0 diagram

A ________ diagram is a DFD that is generated from n nested decompositions from a level-0 diagram.

Level-n

An activity diagram cannot be used to ________.

Model work flow but not business processes

What typically does the first day entail in the JAD?

Overview of major problems

________ are NOT a part of a decision table.

Policies

Which of the following is NOT true during the first 48 hours after an interview?

Schedule a follow up interview.

What is the primary disadvantage of a group interview?

Scheduling

If you are entering diagrams into a CASE tool during a JAD, you are probably the ________.

Scribe

Which of the following is NOT a source for IS development requests? A) Customers B) Formal planning groups C) Business units D) IS managers

: A

Which section of the ISP deals with the set of long-range strategies chosen by the IS department? A) Overall systems needs strategies B) Mission and objectives of IS C) Informational inventory D) Conclusion

: A Difficulty: Difficult AACSB: Information Technology LO: 4.2 Describe the corporate strategic planning and information systems planning process Classification:

Which of the following is an unknown that should be addressed when designing an Internet application? A) Connection speed B) How many users will access the application at one time C) How much it costs purchase satellite service D) What the time zone of the user is

: A Difficulty: Difficult AACSB: Information Technology LO: 4.3 Describe the three classes of Internet electronic commerce applications: business-to-consumer, business-to-employee, and business-to-business Classification:

________ is/are the rate at which money can be borrowed. A) Cost of capital B) Present value C) Fixed costs D) Time value of money

: A Difficulty: Easy AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

The baseline project plan has all of the primary objectives except ________. A) Helps provide the budget B) Helps provide a clear idea of the scope C) Helps provide an understanding of the benefits D) Defines the duration of the project

: A Difficulty: Easy AACSB: Information Technology LO: 5.3 Describe the activities needed to build and review the baseline project plan Classification:

Identifying the relationships between organizational entities and each business function relates to which kind of matrix? A) Unit-to-function B) Location-to-unit C) Function-to-process D) Entity-to-process

: A Difficulty: Moderate AACSB: Information Technology LO: 4.2 Describe the corporate strategic planning and information systems planning process Classification:

Which of the following is NOT a component on the typical information systems plan? A) Corporation history B) Constraints on IS development C) Informational inventory D) The short-term plan

: A Difficulty: Moderate AACSB: Information Technology LO: 4.2 Describe the corporate strategic planning and information systems planning process Classification:

The SDLC planning phase consists of which activity? A) Project completion B) Project reorganization C) Project selection D) Project testing

: C

Which of the following is NOT a step in the corporate strategic planning process? A) Current enterprise B) Future enterprise C) IS Corporate plan D) Strategic plan

: C

The overall IS plan may influence ________. A) Whether a systems analyst will be on the project B) The organization's strategic plan C) All development projects D) The mission of the company

: C Difficulty: Difficult AACSB: Information Technology LO: 4.2 Describe the corporate strategic planning and information systems planning process Classification:

The third activity in the ISP process is ________. A) Describe the target situation, trends, and constraints B) Describe the current situation C) Develop a transition strategy and plans D) Develop the logical design

: C Difficulty: Easy AACSB: Information Technology LO: 4.2 Describe the corporate strategic planning and information systems planning process Classification:

Which term below means that money available today is worth more than the same amount tomorrow? A) Cost benefit B) Discount rate C) Variable costs D) Time value of money

: D Difficulty: Easy AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

Which of the following is NOT a generic strategy identified by Porter? A) Low cost producer B) Product differentiation C) Product niche D) Product introduction

: D Difficulty: Moderate AACSB: Information Technology LO: 4.2 Describe the corporate strategic planning and information systems planning process Classification:

If group members work alone in the beginning of the project and then pool the ideas with guidance, they are participating in ________.

A nominal group technique

________ is a process of considering short- and long- term projects. A) Project selection B) Project identification C) Project determination D) Project analysis

: A

The second activity in the ISP process is ________. A) Describe the target situation, trends, and constraints B) Describe the current situation C) Develop a transition strategy and plans D) Develop the logical design

: A Difficulty: Moderate AACSB: Information Technology LO: 4.2 Describe the corporate strategic planning and information systems planning process Classification:

Which approach to planning begins with an analysis of an organization's mission? A) Top-down planning B) Top-down projects C) Bottom up planning D) Bottom up goals

: A Difficulty: Moderate AACSB: Information Technology LO: 4.2 Describe the corporate strategic planning and information systems planning process Classification:

Which option identifies the point at which benefits equal costs? A) Net present value B) Break-even analysis C) Time value of money D) Present value

: B Difficulty: Easy AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

________ are peer group reviews of products created via the systems development process. A) Staff meetings B) Walk-throughs C) Steering committee meetings D) Project approval bodies

: B Difficulty: Easy AACSB: Information Technology LO: 5.3 Describe the activities needed to build and review the baseline project plan Classification:

Which Porter strategy has a narrow market focus? A) Low cost producer B) Product niche C) Product differentiation D) Service cost to the consumer

: B Difficulty: Moderate AACSB: Information Technology LO: 4.2 Describe the corporate strategic planning and information systems planning process Classification:

What refers to a broad and timeless goal for the organization? A) A competitive strategy B) The strategic plan C) The objective statements D) The mission statement

: C Difficulty: Easy AACSB: Information Technology LO: 4.2 Describe the corporate strategic planning and information systems planning process Classification:

Which of the following is NOT a general class of Internet electronic commerce? A) B2B B) B2E C) G2B D) B2C

: C Difficulty: Easy AACSB: Information Technology LO: 4.3 Describe the three classes of Internet electronic commerce applications: business-to-consumer, business-to-employee, and business-to-business Classification:

Which document outlines all work required to complete the project? A) Baseline project plan B) Business plan C) Project scope document D) Feasibility document

: C Difficulty: Moderate AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

Which of the following is NOT a part of project initiation? A) Create the project initiation team B) Establish management procedures C) Create a project budget D) Develop the project charter

: C Difficulty: Moderate AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

A(n) ________ comes from an information system that can be measured monetarily. A) Project benefit B) Economic feasibility C) Project plan D) Tangible benefit

: D Difficulty: Easy AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

The following is NOT an example of a type of feasibility study. A) Operational feasibility B) Technical feasibility C) Economic feasibility D) Resource feasibility

: D Difficulty: Easy AACSB: Information Technology LO: 5.2 List and describe various methods for assessing project feasibility Classification:

Which of the following is NOT included in the feasibility assessment? A) Project costs B) Technical difficulties C) Project benefits D) System alternatives

: D Difficulty: Easy AACSB: Information Technology LO: 5.3 Describe the activities needed to build and review the baseline project plan Classification:

B2E is not a mode of electronic commerce.

: FALSE Difficulty: Easy AACSB: Information Technology LO: 4.3 Describe the three classes of Internet electronic commerce applications: business-to-consumer, business-to-employee, and business-to-business Classification:

Objective statements is the method of an organization fulfilling its mission and objectives.

: FALSE Difficulty: Moderate AACSB: Information Technology LO: 4.2 Describe the corporate strategic planning and information systems planning process Classification:

A primary step in project identification is selecting IS development projects.

: TRUE

Every successful organization has a mission.

: TRUE

Organizations create new information systems to add value.

: TRUE

Personal appearance matters during a presentation.

: TRUE

When projects are across departments with different objectives, it may be difficult to get parties to agree on the direction of the project.

: TRUE Difficulty: Easy AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

Ensuring the customer and development group have a common understanding of the project is a primary objective of the BPP.

: TRUE Difficulty: Moderate AACSB: Information Technology LO: 5.3 Describe the activities needed to build and review the baseline project plan Classification:

Data flow repository entries typically will NOT include ________.

A long description defining the data flow

Use cases written at the fish and ________ levels (sometimes called the clam level) are much more detailed and focus on sub-function goals.

Black

Use cases written at the ________ level focus on user goals.

Blue

The concept of DFD ________ refers to whether you have included in your DFDs all of the components necessary for the system you are modeling.

Completeness

Data flow diagrams are non-versatile diagramming tools and consist of only three symbols.

False

A(n) ________ in business process modeling shows the sequence of action in a process.

Flow

________ are recognized in official documentation of the organization.

Formal systems

What is the first step in the BPR effort?

Identify the key processes.

If a systems analyst is questioning everything, they are showing the ________ characteristic.

Impertinence

A(n) ________ arises when one use case uses another use case and is shown diagrammatically as a dotted-line arrow pointed toward the use case that is being used.

Include relationship

No process can have only ________ and if an object has only that, then it must be a sink.

Inputs

Which of the following is a primary way to gather information?

Interviewing

Which of the following is NOT an advantage of a group interview?

It is a waste of an analyst's time to interview a group.

________ DFD development recognizes that requirements determination and requirements structuring are interacting, not sequential, subphases of the analysis phase of the SDLC.

Iterative

Balancing is the conservation of inputs and outputs to a DFD process when that process is decomposed to a ________ level.

Lower

At the ________ level of DFDs, new data flows may be added to represent data that are transmitted under exceptional conditions. These data flows typically represent error messages or confirmation notices.

Lowest

What did Mintzberg observe about a manager's day?

Managers experience a lot of interruptions.

Which of the following is NOT a source of requirements gathering for the systems analyst?

Market Conditions

All of the following are examples of computer-based documents except ________.

Memos

________ current system users is a more direct way of seeing how an existing system operates.

Observing

A data flow cannot go directly back to the same process it leaves. There must be at least ________ other process(es) that handle(s) the data flow, produce(s) some other data flow, and return(s) the original data flow to the beginning process.

One

According to Cockburn's template, ________ are those things the system must ensure are true before the use case can start.

Preconditions

The lowest level of a DFD is called a ________ data flow diagram.

Primitive

Which option below is NOT an issue that occurs when analyzing work procedures?

Procedures that match information collected from interviews

A ________ is the work or actions performed on data so that they are transformed, stored, or distributed.

Process

Data cannot move directly from one data store to another data store. Data must be moved by a ________.

Process

Which tool enables you to quickly take basic requirements and create a limited working system?

Prototyping

Which of the following is NOT a contemporary method of collecting system requirements?

Reading user manuals

________ is NOT one of the levels of details suggested by Cockburn.

Red

All of the following are documents that are helpful in understanding future systems, except ________.

Reports from future organizational studies

Which of the following is NOT a part of the guidelines for effective interviewing?

Review notes within 96 hours of interview

A(n) ________ only transfers control from the sender to the recipient without describing the details of the communication.

Simple message

Which of the following is a disadvantage of closed ended questions?

Some answers do not fit in the given answers.

A ________ is the origin and/or destination of the data, and these are sometimes referred to as external entities because they are outside the system.

Source

A ________ is used in both conventions for sources/sinks and has a name that states what the external agent is, such as Customer, Teller, EPA Office, or Inventory Control System.

Square

A ________ lists what it takes to satisfy stakeholders if the use case is completed successfully.

Success guarantee

A ________ in business process modeling is a way to visually encapsulate a process.

Swim-lane

A(n) ________ shown as a full, solid arrowhead, is one where the caller has to wait for the receiving object to complete execution of the called operation before it itself can resume execution.

Synchronous message

Which of the following is NOT a reason why people sometimes do not report accurate information?

They are afraid they might be wrong.

What is the purpose of gathering system records?

To gain an objective view of what an employee is doing

What is the primary purpose of JAD?

To gather systems requirements simultaneously

In an interview, once you skip a question you can return to it.

True

Task cards are grouped together is a step in the agile method.

True

As seen from the clouds, as if flying in a plane at 35,000 feet, refers to which level according to Cockburn?

White

The second phase in the SDLC is ________.

analysis

The overall process by which current methods are replaced with new methods is referred to as ________.

Business process reengineering

Data cannot move directly from a source to a sink. It must be moved by a process if the data are of any concern to our system. Otherwise, the data flow is not shown on the ________.

DFD

A ________ can be best understood as data in motion, moving from one place in a system to another.

Data flow

A ________ is a picture of the movement of data between external entities and the processes and data stores within a system.

Data flow diagram

A ________ is a diagram of process logic where the logic is reasonably complicated.

Decision table

Which of the following is NOT a useful document in the analysis process?

E-mails

A level-1 diagram is a DFD that represents a system's major processes, data flows, and data stores at a high level of detail.

False

Managers should consider disruptive technologies when applying inductive thinking.

False

There are two different standard sets of DFD symbols and each set consists of three symbols that represent the same things.

False

Functional decomposition is a(n) ________ process of breaking the description of a system down into finer and finer detail, which creates a set of charts in which one process on a given chart is explained in greater detail on another chart.

Iterative

A(n) ________ in a data flow means that exactly the same data come from any of two or more different processes, data stores, or sources/sinks to a common location.

Join

DFDs are not as good as flowcharts for depicting the details of physical systems; on the other hand, flowcharts are not very useful for depicting purely logical information flows.

True

Which of the following is a guideline for presentation design in making an effective presentation? A) Keep it simple B) Practice C) Have a backup plan D) Know your audience

: A Difficulty: Moderate AACSB: Information Technology LO: 5.3 Describe the activities needed to build and review the baseline project plan Classification:

What is an example of a project assumption? A) Size B) Potential problems C) Scope D) Complexity

: B Difficulty: Difficult AACSB: Information Technology LO: 5.1 Describe the steps involved in the project initiation and planning process Classification:

Which Porter strategy deals with competing in an industry on the basis of products to the consumer? A) Value added B) Low cost producer C) Product differentiation D) Product Focus

: B Difficulty: Easy AACSB: Information Technology LO: 4.2 Describe the corporate strategic planning and information systems planning process Classification:

Which of the following is NOT a role in a walk-through meeting? A) Secretary B) Treasurer C) User D) Presenter

: B Difficulty: Moderate AACSB: Information Technology LO: 5.3 Describe the activities needed to build and review the baseline project plan Classification:

A data flow has a noun phrase label. More than one data flow noun phrase can appear on a single ________ as long as all of the flows on the same arrow move together as one package.

Arrow

BPMN stands for ________.

Business Process Modeling Notation

Which of the following is NOT an example of what an analysis of documents can reveal about the future system?

Completely accurate information

The concept of DFD ________ refers to whether or not the depiction of the system shown at one level of a nested set of DFDs is compatible with the depictions of the system shown at other levels.

Consistency

A source/sink might not consist of a person inside or outside the business unit supported by the system you are analyzing who interacts with the system.

False

Analysts only use systems requirements to determine future needs.

False

Business process reengineering is a management fad that disappeared in the 1990s.

False

Continual user involvement works best with a large development team.

False

DFDs do a very good job of representing time. On a given DFD, there is an indication of whether a data flow occurs constantly in real time, once per week, or once per year. There is also an indication of when a system would run.

False

DFDs do not provide notation but illustrate important concepts about the movement of data between manual and automated steps.

False

Evolutionary prototyping is used to model parts of the system, and if it is unsuccessful you throw away the system.

False

If your DFD contains data flows that do not lead anywhere or data stores, processes or external entities that are not connected to anything else, your DFD is not accurate.

False

In an interview, the interviewer will know all possible questions.

False

In the analysis phase, the amount of data that is gathered is small.

False

In the eXtreme Programming Planning Game, the business reviews progress in the Commitment phase.

False

It is better to gather information from people, because they are always reliable.

False

JADs are best held at the corporate office where everyone's office is nearby.

False

One of the key emphases of eXtreme Programming is to use a three-person programming team.

False

A(n) ________ in a data flow means that exactly the same data goes from a common location to two or more different processes, data stores, or sources/sinks. (This usually indicates different copies of the same data going to different locations.)

Fork

The act of going from a single system to ________ component processes is called (functional) decomposition.

Four

With only ________ symbols, you can use DFDs to represent both physical and logical information systems.

Four

________ is the process of discovering discrepancies between two or more sets of DFDs or discrepancies within a single DFD.

Gap analysis

A(n) ________ in business process modeling is a decision point.

Gateway

What is a possible outcome of NGT?

Ideas for a new system

If an analyst can recognize that all of the facts must fit with every other fact, the analyst is displaying ________.

Impertinence

________ is/are NOT a deliverable for process modeling.

Inadequately decomposed diagrams

Both the white and ________ levels provide a summary of the use case goals.

Kite

Which of the following is NOT a reason to use diagramming and prototyping tools during the JAD?

Review phases of the project

A(n) ________ diagram depicts the interactions among objects during a certain period of time.

Sequence

If you organize and run the JAD session, you are most likely the ________.

Session leader

What is the first guideline in effective interviewing?

Set an appointment

Determining requirements for an Internet-based system is not different than for other applications.

True

Logic and timing are the rules by which data are transformed and manipulated.

True

Once the DFDs are complete, we can examine the details of individual DFDs for such problems as redundant data flows, data that are captured but are not used by the system, and data that are updated identically in more than one location.

True

Sources/sinks are sometimes referred to as external entities because they are outside the system.

True

The information system is depicted as a DFD and the highest-level view of this system is called a context diagram.

True

The inputs to a process must be sufficient to produce the outputs (including data placed in data stores) from the process. Thus, all outputs can be produced, and all data in inputs move somewhere: to another process or to a data store outside the process or onto a more detailed DFD showing a decomposition of that process.

True

With throwaway prototyping there is never an intention to create a working system.

True

A use-case consists of a set of possible sequences of interactions between a system and ________ in a particular environment, possible sequences that are related to a particular goal.

User

Which of the following is an example of an open ended question?

What is the main issue with the current computer system?

What can analysis of work procedure documents reveal?

When a procedure is missing

When are forms most useful to the analyst?

When they contain organizational data

Which of the following is a situation in which prototyping is useful for requirements determination?

When tools and data are rapidly available to working systems

A data flow to a data store means retrieve and a data flow from a data store means change.

false

What are the questions that should be considered when making decisions on the division between PIP and analysis?

: 1. How much effort should be expended on the project initiation and planning process? 2. Who is responsible for performing the project initiation and planning process? 3. Why is project initiation and planning such a challenging activity?

The organization should have a good understanding of the business strategy for good project selection to occur.

: TRUE

The scope of information systems is concerned with the entire company.

: TRUE

Where do you identify the types of people needed for a project? A) Team configuration and management part of the management issues plan B) In the communications part of the management issues plan C) Project standards and procedures of the management issues plan D) In the work breakdown structure of the management issues plan

: A Difficulty: Moderate AACSB: Information Technology LO: 5.3 Describe the activities needed to build and review the baseline project plan Classification:

When two ________ have the same data flow name, you must be careful that these flows are exactly the same.

Arrows

An effective way to gather information about the system from users is ________.

Asking them questions

________ is the time period during which an object performs an operation.

Activation

A(n) ________ diagram shows the conditional logic for the sequence of system activities needed to accomplish a business process.

Activity

A(n) ________ in business process modeling is an action that must take place for a process to be completed.

Activity

A(n) ________ is an external entity that interacts with a system and is someone or something that exchanges information with the systems.

Actor

What of the following is NOT a consequence of employees knowing they are being observed in their work?

Employees may miss work.

Which of the following is NOT a form of closed-ended questions?

Essay

________ and ________ are the two types of prototypes.

Evolutionary; throwaway

________ is the set of behaviors or functions in a use case that follow exceptions to the main success scenario.

Extension

Every project uses all of the project initiation activities.

FALSE

According to the DFD conventions, the data flow is always depicted by a(n) ________.

Arrow

Open ended questions have a pre-specified answer.

FALSE

The second phase in the SDLC is Design.

FALSE

A data flow consisting of several sub-flows on a level-n diagram can be split apart on a level-0 diagram for a process that accepts this composite data flow as input.

False

A data flow diagram (DFD) is a picture of the movement of data between external entities and the processes and data stores within or outside a system.

False

A data flow has multiple directions of flow between symbols. It may flow in both directions between a process and a data store to show a read before an update.

False

A data store is data at rest and may represent only one physical location for data.

False

________, shown as a half arrowhead in a sequence diagram, is one where the sender does not have to wait for the recipient to handle the message.

Asynchronous message

________ are common in concurrent, real-time systems, in which several objects operate in parallel.

Asynchronous messages

A data flow has ________ direction(s) of flow between symbols. It may flow in both directions between a process and a data store to show a read before an update.

One

No process can have only ________. It would be making data from nothing (a miracle). If an object has only outputs, then it must be a source.

Outputs

Flowcharting has been criticized by proponents of structured analysis and design because it is too ________.

Physically oriented

Because requirements determination and structuring are often parallel steps, DFDs evolve from the more general to the more detailed as current and replacement systems are better understood.

True

Context DFD is one of the deliverables for process modeling.

True

Which of the following is NOT a way informal systems develop?

Top management does not mandate it.

A data flow has a noun phrase label. More than one data flow noun phrase can appear on a single arrow as long as all of the flows on the same arrow move together as one package.

True

A data flow is data that move together, so it can be composed of many individual pieces of data that are generated at the same time and that flow together to common destinations.

True

According to the DFD guidelines, the inputs to a process are different from the outputs of that process.

True

Agile methods prefer to analysis, design, code, and test as a cycle.

True

An example of inconsistency would be a data flow that appears on a higher-level DFD but not on lower levels (also a violation of balancing).

True

As analyst you want to pick normal and abnormal conditions when observing employees.

True

BPR advocates believe radical increases in the quality of business processes can be accomplished with IT.

True