MAN3025 Midterm Review #3

inappropriate goal setting

A construction company sets a goal of achieving 100-percent employee satisfaction. In this scenario, which of the following barriers to goal setting and planning is most evident?

operational

A line manager at a brewery sets a target for the minimum number of beer cartons that have to be shipped out by the end of each day. This is an example of a(n) _____ goal.

resistance to change

After making your decision about closing the Smallville plant, you find that employees have difficulty using the new equipment in the Modesto plant, and they are unable to increase their productivity. They tell you that the new equipment is more difficult to operate and that the only instructions they can find for it are not complete. What barrier are your workers facing toward goal attainment?

resistance to change

Bill knows that he will need to have documentation in order to measure results. Therefore, he plans to require all team members to log their time at work in 15-minute increments. Because this is a new procedure, you want to help Bill anticipate possible concerns. Which major barrier to goal setting might occur in this situation?

understand the purpose of goals

Bill wants to set a goal for his team to generate 50% more in revenues than it did last quarter. If he is to overcome the barrier to success created by setting inappropriate goals, what must he do?

formulating strategic plans

Closing the Smallville plant is a decision that occurs at which stage of the planning process?

policy

Grandpa's Special is a culinary arts training center. Due to its popularity, a large number of people want to join the center. Since Grandpa's Special will not be able to train a large number of people due to insufficient resources, it decides to grant admission only to ladies between the ages 18 and 25. This is an example of a _____.

goals should be consistent from one department to the next

Horizontal consistency of goals means that:

tactical

In order to further an organization's goal of increasing sales by a large margin, the managers coordinate the acquisition of a number of retail outlets in smaller cities. These acquisitions represent the implementation of a(n) _____ plan.

operational plan

Remnants Below, a music company, decides to release a popular singer's new album. Rueben, the project leader, is given the responsibility of organizing an event for the album launch. Rueben plans the event, allocating tasks to different personnel including the host, entertainers, caterers, light and sound personnel, and cameramen. Rueben's plan is an example of a(n) _____.

if we lose 30% of our overall profits, we will close Smallville—otherwise, we will stay open

Which of the following is the best example of a contingency plan?