Management 3 integrative managerial issues

Proponents of the socioeconomic view of social responsibility believe that being socially responsive is ________. A) good for business B) bad for business C) neither good nor bad for business D) bad for any business in a competitive market

A

Social responsiveness refers to the capacity of a firm to ________. A) address some pressing public need B) follow all government regulations C) differentiate between right and wrong D) be a role model for other organizations

A

Supporters of socially responsible businesses claim that by becoming socially responsible, businesses can expect ________. A) less government regulation B) more government regulation C) more strict enforcement of laws D) more government interference

A

"Lack of accountability" argues against a firm being socially responsible by saying that once actions are taken there is no one ________. A) to take responsibility if things go wrong B) to take credit if things work out well C) to speak to the media to put a spin on actions taken D) to follow up afterward

A

A country with a high uncertainty avoidance ________. A) is highly structured and depends on rules and social institutions to cope with uncertainty B) is highly structured and does not depend on rules and social institutions to cope with uncertainty C) has no rules D) has no structure or social institutions

A

A global corporation ________. A) centralizes management in a single home country B) decentralizes management so that each local country's operation is managed locally C) decentralizes management so there is no single home location D) has two main management locations located on different sides of the globe

A

A multinational corporation (MNC) ________. A) is any organization that maintains operations in more than one country B) is defined as a company that has its home base in the United States and various operations overseas C) includes any company that exports goods overseas D) is defined as any company that has no home base"

A

A Coca-Cola bottling plant in Bolivia is wholly owned by a local businessperson. What kind of venture is this plant likely to be? A) a franchise B) a licensed plant C) a foreign subsidiary D) a joint venture

B

A company that meets its social obligation ________. A) fulfills its economic responsibilities only B) fulfills its legal and economic responsibilities only C) goes beyond its legal and economic responsibilities and responds to some pressing social need D) does not need to obey local laws

B

A global village can be best characterized as a business climate in which there are ________. A) rigid international boundaries B) no international boundaries C) rigid rules and standards D) no rules or standards

B

A manager who subscribes to the theory of justice view of ethics might pay low-level employees ________. A) the minimum wage B) more than the minimum wage C) less than the minimum wage D) according to how productive they were

B

A(n) ________ view of ethics states that more productive workers should get more pay and less productive workers less pay, regardless of other circumstances. A) rights B) utilitarian C) theory of justice D) individual liberties

B

In global companies, a major cause of the line between work and nonwork getting blurred is ________. A) employees needing to commute long distances B) needing to communicate with overseas operations in different time zones C) needing to communicate on a face-to-face basis with employees D) employees needing to work on holidays

B

In most cases, organizations that have managers who behave ethically tend to have ________. A) more productive employees B) more ethical employees C) less ethical employees D) employees who are no more or less ethical than average

B

One prominent argument against being socially responsible makes the claim that business managers are ________ to address social concerns. A) too impractical B) not competent C) too wealthy D) too out of touch

B

The socioeconomic view is that management's social responsibility goes beyond making profits to include ________. A) challenging norms within society and inciting people to rise up against injustice B) protecting and improving society's welfare C) sacrificing its own welfare to advance the cause of justice D) prosecuting those who break the law

B

What does Walmart's business policy say about the company's belief in global climate change? A) Walmart must believe that global climate change is a hoax. B) Walmart must believe that global climate change is a real threat. C) Walmart must believe that global climate change is a left-wing conspiracy. D) Walmart must believe that global climate change is a right-wing conspiracy

B

Workforce diversity will be significantly affected in the next decade by ________. A) increases in the teen worker population B) the aging of the U.S. population C) increases in the U.S. divorce rate D) increases in U.S. birthrates

B

________ dictates that being socially responsible is the "right thing to do." A) A public image B) An ethical obligation C) A public expectation D) A dilution of purpose

B

________ is a cultural dimension measured by Hofstede in which people identify strongly with a group within a society. A) Power distance B) Collectivism C) Individualism D) Uncertainty avoidance

B

________ is a good example of a multidomestic corporation A) Coca-Cola B) Nestlé C) Procter & Gamble D) The New York Yankees

B

How do global supply chains resemble biological organisms? A) Global supply chains are highly resilient in many ways, yet show marked vulnerability to seemingly small events. B) Global supply chains are highly resilient in many ways, yet they show a marked need for increasing amounts of energy. C) Global supply chains are highly resilient in many ways, yet they show a marked need for conflict and war. D) Global supply chains are highly resilient in many ways, yet show marked vulnerability to microscopic intruders.

A

Most studies have shown that companies that engage in social involvement ________. A) receive a small positive benefit B) receive an enormous positive benefit C) experience a small negative effect D) experience an enormous negative effect

A

The classical view of social responsibility holds that spending time, money, labor, or energy to improve society's welfare would ________. A) deprive stockholders of resources that could be used to generate profits B) not have any positive or negative impact on stockholders C) help maximize profits for stockholders D) show stockholders that the company knows best

A

Which choice constitutes the typical first step for an organization that is "going global"? A) outsourcing B) franchising C) licensing D) strategic alliance

A

Which of the following best defines sustainability for a company? A) running the company with a strategy that is both profitable and good for the environment B) running the company with a strategy that is profitable whether or not it is good for the environment C) running the company with a strategy that is good for the environment even if it is not profitable D) running the company with a strategy that is does not change the environment in any way

A

Which of the following best identifies how well ethics can be learned? A) Ethical training can increase awareness of ethical issues. B) Ethics are inborn and cannot be changed or learned. C) Ethical problem-solving practice helps almost all people avoid ethical dilemmas. D) Ethical problem-solving practice is worthless.

A

Which of the following dimensions from the GLOBE framework has no equivalent counterpart in Hofstede's framework? A) gender differentiation B) humane orientation C) future orientation D) individualism/collectivism

A

Which of the following is LEAST likely to be viewed by a company as an advantage of stressing sustainability? A) The company is seen as efficient. B) The company is seen as ethical. C) The company avoids bad press. D) The company avoids economic ramifications of being seen as socially irresponsible

A

Which of the following is NOT a typical attempt by management to provide flexibility in the workplace? A) benefits for part-time employees B) on-site day care C) telecommuting D) job sharing

A

Which of the following would be likely to be true in a country with a high power distance? A) Hundreds of statues, billboards, and posters of the leader would appear all over the capital. B) The leader's likeness would appear only in the newspaper from time to time. C) Top managers and employees would dress in similar ways. D) Rather than employ a driver, top managers would drive their own cars to work.

A

A ________ is a formal document that states an organization's primary values and the ethical rules it expects its employees to follow. A) mission statement B) statement of purpose C) code of ethics D) vision statement

C

Franchising is used widely by ________. A) universities B) accounting firms C) restaurant chains D) electric power companies

C

In a country with a low uncertainty avoidance, people cope with uncertainty ________. A) by following rules and depending on social institutions B) by making new rules C) largely without rules or strong social institutions D) by looking to the religious teachings

C

In a society with high ________, you would expect members of a corporation to have a strong identification with the corporation. A) gender differentiation B) future orientation C) in-group collectivism D) humane orientation

C

Parochialism is ________. A) acceptance of diverse points of view B) a desire to leave one's own culture for a foreign culture C) a tendency to view the world through a single perspective D) recognition of diverse religious beliefs

C

People who doubt that there is a relationship between company performance and social involvement think that this could account for any positive performance effect seen in companies that practice social involvement. A) The only companies that practice social involvement are highly unsuccessful companies that try to use social involvement to improve their image in the marketplace. B) The only companies that practice social involvement are highly ambitious companies that use social involvement as a way to network and gain access to wealthy clients. C) The only companies that practice social involvement are highly successful companies that can afford to waste time and energy on social involvement as a "luxury." D) The only companies that practice social involvement are highly ambitious companies that use social involvement as a learning tool for their training programs.

C

Since businesses have more power and resources than ordinary individuals, supporters of social responsibility claim that businesses have ________. A) a good reason to ignore the needs of ordinary individuals B) no reason to act in a socially responsible way C) more reason to act in a socially responsible way D) less reason to act in a socially responsible way

C

Societies with a high assertiveness rating would tend to be ________. A) passive B) excessively polite C) competitive D) uncertain

C

Status in France within a corporation is largely ________. A) measured in the same way it is in the United States. B) based on how much money a person makes C) based on such things as seniority and educational level D) based on an individual's personal accomplishments

C

Supporters of social responsibility claim that being socially responsible ________. A) increases short-term profits B) decreases long-term profits C) increases long-term profits D) decreases short-term profits

C

Suppose that a study shows that companies that were not socially involved tended to be less profitable than socially involved companies. Which of the following can be concluded? A) Social involvement definitely causes a company's profits to decrease. B) Social involvement definitely causes a company's profits to increase. C) Social involvement may cause a company's profits to increase. D) Social involvement may cause a company's profits to decrease.

C

The classical view of social responsibility is that a for-profit organization's responsibility is ________. A) to help as many people as possible B) to maximize both profits and the general welfare C) to maximize profits only D) to maximize opportunity for all

C

The socioeconomic view of social responsibility states that a business ________. A) is an economic agent only B) has no responsibility C) is a moral agent D) is a harmful agent

C

Those arguing against being socially responsible might make the claim that costs for social goals are ultimately ________. A) paid for by the people being helped B) paid for by companies in the form of tax breaks C) paid for by consumers in the form of higher prices D) are never paid by anyone

C

When a firm advertises that it only uses recycled paper products, it is ________. 28 . A) meeting its social obligation B) being cynical C) being socially responsive D) paying attention to the bottom line

C

When did global trade first make its appearance? A) in the late 1980s and early 1990s B) in the 21st century C) several centuries ago D) during the Bronze age

C

Which of the following best summarizes Blake Mycoskie's business philosophy? A) A business should be ethical but not socially responsible. B) A business should be socially responsible but not ethical. C) A business should be both ethical and socially responsible. D) A business should not worry about being either ethical or socially responsible.

C

Which of the following is a basic definition of ethics? A) rules that define good and evil B) laws that define legal and illegal C) principles that define right and wrong D) principles that define standards of decency

C

Which of the following is usually found in the final stage of an organization's global evolution? A) exporting products to other countries B) outsourcing jobs to foreign countries C) establishing strategic alliances with partners D) licensing products in foreign countries

C

Which of the following would NOT be called an "American company"? A) a multidomestic with a home base in Memphis, Tennessee B) a global corporation that originated in Dallas, Texas and has operations in 12 countries C) a transnational that originated in New York City with operations in 6 countries D) a global corporation that began in Japan but has since relocated and now has its sole headquarters in Chicago

C

Which of the following would be LEAST likely to be true of two random people of the same ethnicity? A) They speak the same language. B) They celebrate the same holidays. C) They belong to the same socioeconomic class. D) They like the same kinds of foods

C

Which of the following would be most likely to be true of two random people of the same race? A) They are likely to have very different skin color and hair type. B) They are unlikely to speak the same language. C) They are likely to have similar skin color and hair type. D) They are likely to share the same cultural traditions.

C

________ is an attribute that describes how materialistic a society is. A) Power distance B) Quality of life C) Quantity of life D) Individualism

C

Which of the following identifies the most important reason for Deutsche Telekom's decision to increase its percentage of female managers? A) to remedy women for injustices suffered B) to improve the company image C) to make the company operate better D) to avoid lawsuits

C) to make the company operate better

A factory that has adhered to all pollution control standards has ________. A) been socially responsive B) been economically responsible C) been ethical D) met its social obligation

D

A fully global organization might set up a ________ with a foreign company to create a new, independent company that produces a specific product. A) foreign subsidiary B) franchise C) licensing agreement D) joint venture

D

About ________ of organizations of 10,000 or more employees have a written code of ethics. A) one-third B) half C) 70 percent D) 97 percent

D

In his study of differences in cultural environments, Geert Hofstede found that ________. A) people are largely the same from culture to culture with respect to values B) the views of managers differ greatly from those of employees with respect to values C) the views of IBM employees differ widely from the general population with respect to values D) people vary from culture to culture in five value categories

D

Joint ventures are a type of ________. A) license B) franchise C) foreign subsidiary D) strategic alliance

D

Managers hire contingent workers because they are ________ than permanent workers. A) more loyal B) more productive C) more flexible D) less costly

D

Of the approaches to pursuing international markets, developing a ________ involves the greatest commitment and risk. A) franchise B) joint venture C) strategic alliance D) foreign subsidiary

D

Part-time, temporary, and contract workers who are available for hire on an as-needed basis are known as ________. A) consultants B) core employees C) summer employees D) a contingent workforce

D

The argument against social responsibility that states that pursuing goals other than making profits diverts a company away from its primary goal of making profits is known as ________. A) possession of resources B) too much power C) lack of skills D) dilution of purpose

D

When a company does the minimum that the law requires, it is meeting its ________. A) social responsiveness goal B) economic responsibility C) ethical responsibility D) social obligation

D

Which fact best addresses the question of whether or not women have achieved equality in today's business world? A) Women make up almost half of the workforce. B) Many women hold senior management positions. C) Pay scales for women have risen in recent years. D) Three percent of Fortune 500 CEOs are women.

D

Which feature of Hofstede's work lends the study a great deal of validity? A) It measured attitudes of IBM employees. B) It measured attitudes of many successful people. C) The survey was carried out in the 1970s. D) It surveyed 116,000 people.

D

Which of the following best characterizes a transnational corporation? A) a single central home-country management B) an organization in which multiple operations function with a large degree of autonomy C) a loose alliance of totally separate, wholly independent companies D) a company that eliminates geographical boundaries

D

Which of the following is NOT a key characteristic of a global organization? A) exchanges goods and services with consumers in other countries B) employs high-level technical employees and managerial talent from other countries C) uses resources from other countries D) has a home country in which all decisions are made and all profits flow

D

Which of the following is NOT an argument against the idea that companies should be socially responsible? A) costs B) too much power C) violation of profit maximization D) public expectations

D

Which of the following is commonly considered a category of workforce diversity? A) education level B) computer skills C) style of dress D) age

D

Which of the following is most likely at the root of the problems that befell an unethical company like Enron? A) poor ethics training programs B) no written code of ethics C) leaders with such high ethical standards that ordinary people could not hope to live up to them D) leaders with poor ethical standard

D

Which of the following is the best example of a company being socially responsive? 25 Copyright (c) 2013 Pearson Education, Inc. A) meeting hazardous materials standards B) giving Christmas bonuses to worthy employees C) displaying "think green" posters D) building a community day-care center

D

Which of the following is the best synonym for the word parochial? A) religious B) catholic C) broad D) narrow

D