Management 301 test 1

The term "global village" refers to which of the following? A. A company that hires people from a variety of countries B. A boundary-less world where goods and services are produced and marketed worldwide C. A village where people speak different languages D. A country where citizens come from all over the world E. A country that gets more than 1/2 of its annual revenues from other countries

B. A boundary-less world where goods and services are produced and marketed worldwide

Which of the following identifies a unique challenge posed to management working with global project teams? A. Lack of diverse ideas B. Different norms across culture C. Team sizing problems D. Social loafing E. High level of cohesiveness

B. Different norms across cultur

A _______ for McDonald's fast food restaurant would be responsible for setting up weekly employee work schedules? A. Regional manager B. First line manager C. Non-managerial employee D. Middle manager E. Top manager

B. First line manager

Who is called the "Father of Scientific Management? A. Sir Isaac Newton B. Frederick Taylor C. Henry Gantt D. Henry Mintzberg E. Henri Fayol

B. Frederick Taylor

Which of the following identifies one way a virtual team differs from most traditional work teams? A. Greater level of face-to-face discussion B. Heavier impact on individual tasks C. Greater productivity D. Lack of cohesive goals E. Elimination of management functions

B. Heavier impact on individual tasks

What trend is associated with large group size? A. Larger groups complete tasks faster B. Individual contribution decreases as group size increases C. Large groups are better at figuring out what to do with facts D. Large group size has a positive effect on cohesion E. Fact-finding is more difficult with larger group sizes

B. Individual contribution decreases as group size increases

Which management role involves scanning the business environment, processing that information, and sharing it with others? A. Disturbance handler B. Informational C. Interpersonal D. Decisional E. Negotiator

B. Informational

What does it mean when the culture of an organization is strong? A. Managers frequently assert positions of dominance B. Key values are shared by those in the organizations C. External shareholders are valued more than niter all stakeholders D. There is little environmental complexity E. Competition and aggression are encouraged

B. Key values are shared by those in the organizations

Because Nonmanagerial employees needs to work oath management, which of the following steps should they take? A. Determining organizational strategy B. Learning management skills C. Creating organizational mission and vision D. Setting organizational goals E. Delegating tasks to others

B. Learning management skills

Which of the following is NOT one of the factors responsible for reshaping and receiving management? A. Innovation B. Management roles C. Social media D. Customer services E. Sustainability

B. Management roles

A company with management operations in multiple countries is known as ____________. A. Strategic alliances B. Multinational corporation C. Joint venture D. Franchise E. Foreign subsidiary

B. Multinational corporation

What is the significance of poor management? A. Poor management is common in most large companies B. Poor management is a primary cause of organizational failure C. Poor management is common in successful organizations D. Poor management has little effect on employee morale E. Poor management is common in first line management

B. Poor management is a primary cause of organizational failure

Which of the following occurs when individuals are concerned with respecting and protecting individual liberties and privileges? A. Social responsibilities B. Rights view C. Utilitarian D. Theory of justice E. Social obligation

B. Rights view

Which of the following is one of the major characteristics of an organization? A. External support B. Rules guiding the behavior of its members C. A plan to achieve profit D. A specified organizational hierarchy E. A single defined authority figure

B. Rules guiding the behavior of its members

A company that packages products using recycled paper is _________ to environmentalists who have voiced their social concerns and demanded such actions. A. Utilitarian B. Socially responsive C. Reactive D. Socially ethical E. Defensive

B. Socially responsive

What is typically the source of an organizations culture? A. National and international events B. Vision or mission of founders C. Political environment D. External stakeholders E. Sociocultural environment

B. Vision or mission of founders

What size typically defines a large team? A. 3-5 B. 9-11 C. 12 or more D. 6-8 E. 7-10

C. 12 or more

Which of the following is correct regarding global terms? A. Global terms are more likely to engage in group-think B. Social loafing is more common in collectivist cultures C. Communication issues arise more frequently in global terms, which can lead to inaccuracies, misunderstandings, and inefficiencies D. Cohesiveness is less difficult t achieve in global teams E. Status is viewed the same in all cultures

C. Communication issues arise more frequently in global terms, which can lead to inaccuracies, misunderstandings, and inefficiencies

A manger striving to improve organizational ________ is accomplishing tasks that help achieve organizational objectives. A. Efficiency B. Roles C. Effectiveness D. Functions E. Management

C. Effectiveness

Which one of the following is NOT one of the components of the external business environment? A. Technological B. Sociocultural C. Employees D. Demographic E. Political / legal

C. Employees

What is contingent workforce? A. Two employees who share one full time position B. Employees who are not paid for overtime hours C. Employees who are hired on an as needed basis D. Employees who work flexible hours E. Employees who work on a permanent basis but only part time hours

C. Employees who are hired on an as needed basis

________ involves making products domestically and selling them abroad; whereas _________ involves acquiring products made abroad and selling them domestically. A. Multinational; multi domestic B. Licensing; franchising C. Exporting; importing D. Strategic alliance; joint venture; strategic alliance E. Global sourcing; exporting

C. Exporting; importing

Which type of international expansion poses the greatest risk for an organization? A. Importing B. Exporting C. Foreign subsidiary D. Multinational corporation E. Global strategic alliance

C. Foreign subsidiary

Which term refers to the use of foreign labor to decrease costs? A. Licensing B. Joint venture C. Global sourcing D. Franchising E. Strategic alliance

C. Global sourcing

Who first proposed the functions of management? A. Frederick Taylor B. Elton Mayo C. Henri Fayoi D. Henry Mintzberg E. Henry Gantt

C. Henri Fayoi

Which of the following is recommended for simple tasks that don't require diverse input? A. Problem solving team B. Cross functional team C. Individual D. Self managed team E. Virtual team

C. Individual

Which of the following describes a social group within an organization? A. Cross functional team B. Problem solving team C. Informal group D. Formal group E. Self-managed team

C. Informal group

Which management skill involves working effectively with others, encouraging others to express their thoughts, and listening to others? A. Conceptual B. Informational C. Interpersonal D. Political E. Technical

C. Interpersonal

What would be a problem that could potentially arise from strong group cohesion? A. Lower productivity B. Greater potential for social loafing C. Lessened ability to disagree when necessary D. Increased time spent on task E. Higher level of conflict

C. Lessened ability to disagree when necessary

How does a work group differ from a work team? A. Members of a work team have little interaction B. Work teams consist of 10-12 members C. Members of a work team share a common goal D. Work teams guarantee greater productivity E. Members of a work team are all from the same department

C. Members of a work team share a common goal

Which of the following describes a corporation that relies on local employees to mange business and tailors strategies to each countries unique characteristics? A. Global B. Transnational organization C. Multi domestic D. Global strategic alliance E. Global sourcing

C. Multi domestic

An American computer company is expanding as its international sales increase. Part of this expansion includes building a new management office just outside of Bejing that will employ Chinese managers. This makes a company a _______. A. Global strategic alliance B. Joint venture C. Multi domestic corporation D. Licensing operation E. Franchise

C. Multi domestic corporation

Which of the following describes the organizations culture at South West Airlines? A. Competitive B. Stressful C. Weak D. People oriented E. Unethical

C. People oriented

As managers move up ion the organization, the do more ___________ and less __________. A. Designing of individual jobs; designing of the overall organizations structure B. Direct supervision; analyzing and diagnosing of complex situations C. Planning; direct supervision D. Decision making; planning E. Technical activities; analytical activities

C. Planning; direct supervision

Which of the following describes the tendency for individuals to express less effort when working collectively than when working individually? A. Virtual teams B. Status C. Social loafing D. Norms E. Group cohesiveness

C. Social loafing

A US business that meets federal safe packaging regulations is meeting its _______ because laws mandate these actions. A. Social responsibilities B. Sustainability C. Social obligations D. Theory of justice E. Social responsiveness

C. Social obligations

Why is stakeholder management an important aspect of business management? A. Stakeholders are the primary source of an organizations culture B. Stakeholders are financial investors in the organization C. Stakeholders are affected by and affect organizational decisions D. Stakeholders always have the option of ending all support for the organization E. Stakeholders have ownership on the organization

C. Stakeholders are affected by and affect organizational decisions

Which of the following is a possible disadvantage of using work teams? A. Individuals generate greater outputs with no increase in ( or even fewer) inputs B. Individuals typically outperform teams when the tasks done require multiple skills, judgment, and experience C. Teams can allow contributors to hide behind the work of others D. Individuals are more flexible and responsive to changing events than are traditional departments or other permanent work groups E. Team lacks positive synergy as well as individual and mutual accountability

C. Teams can allow contributors to hide behind the work of others

Which of the following describes group cohesiveness? A. Behavior patterns expected of someone who occupies a given position in a social unit B. Prestige grading, position, or rank in a group C. The degree to which group members are attracted to one another and share the group's goals D. Standards or expectations accepted and shared by the group's members E. The tendency for individuals to expend less effort when working collectively than when working individually

C. The degree to which group members are attracted to one another and share the group's goals

Vice President, president, manager director, and chief operating officer are typical job titles for _______ managers. A. Middle B. Traditional managers C. Top D. Team leaders E. First line

C. Top

Why is it important to study management concepts? A. Knowledge of management is only important if you choose to work in a large organization B. Knowledge of management will guarantee that you become a successful entrepreneur C. We all interact with organizations and an understanding of mangers offers insights into many organizational concepts D. The majority of employees are promoted to management E. Managers have job security

C. We all interact with organizations and an understanding of mangers offers insights into many organizational concepts

Which of the following describes a formal group? A. A work group in charge of its own schedule B. A project group made of people from various departments C. A group of people working for one organization D. A group with tasks as part of organizational structure E. A social group within a formal organization

D. A group with tasks as part of organizational structure

What term describes an organization that has many components that must be dealt with? A. Dynamic B. Simple C. Certain D. Complex E. Stable

D. Complex

Which of the following best describes the music industry in recent years? A. Steady B. Simple C. Stable D. Dynamic E. Certain

D. Dynamic

______ is the process of getting things one effectively and efficiently with and through other people. A. Planning B. Decision making C. Sustainability D. Management E. Scientific management

D. Management

What occurs during the storming stage of group development? A. Cohesive bonding B. Focus on purpose C. Definition of roles D. Disbanding of the group E. Intragroup conflicts

E. Intragroup conflicts

Which of the following is the degree to which people in a country accept that power in institutions and organizations is distributed unequally? A. Individualism B. Quality of life C. Uncertainty avoidance D. Long term ordinance E. Power distance

E. Power distance

Which of the following represents the classical (purely economic) view of managements only social responsibility? A. Sustainability B. Voluntary activists C. Protecting and improving society's welfare D. Concern for the broader social systems E. Profit maximization

E. Profit maximization

What type of work team operates without a manger and is responsible for a complete work process or segment? A. Cross functional B. Virtual C. Problem solving D. Group cohesiveness E. Self managed

E. Self managed

_______ involves a business firms intention,beyond its legal and economic obligations, to do the right things and act in ways that are good for society. A. Theory of justice B. Parochialism C. Ethics D. Social obligation E. Social responsibility

E. Social responsibility

What primary difference distinguishes a manager from a non-managerial employee? A. Stake n the organization B. Higher salary level C. Educational level D. Length of time in the company E. Supervision over others

E. Supervision over others

Walmart recently announced that it now reuses or recycles more than 80 percent of the waste produced in its domestic stores and in other US operations. This is an example of walmarts commitments to ____________. A. Ethics B. Code of ethics C. Globalization D. Hofstede's dimensions culture E. Sustainability

E. Sustainability

When do many companies choose to be in the import-export business when they have an opportunity to become a multinational corporation? A. The import-export business leads to greater market share B. The import-export business decreases international competition C. The import-export business avoids excessive domestic tariffs D. The import-export-export business offers greater profits E. The import-export business is usually more cost effective

E. The import-export business is usually more cost effective

Why do many companies choose to be in the import-export business when they have an opportunity to become a multinational corporation. A. The import-export business leads to greater market share B. The import-export business decreases international competition C. The import-export business avoids excessive domestic tariffs D. The import-export business offers greater profits E. The import-export business is usually more cost-effective

E. The import-export business is usually more cost-effective

Which view of ethics says that ethical decisions are made solely on the basis of their outcomes or consequences with the purpose of providing the greatest God for the greatest number. A. Theory of justice B. Rights view C. Workplace diversity D. Social responsibilities E. Utilitarian

E. Utilitarian

What is one effect of a weak organizations culture? A. An increased need exists for managers to develop written policies B. Employees accept the organizations key values C. Predictability, orderliness and consistency are present D. The way managers are plan, organize, lead and control is affected E. There is clear agreement on what defines "good" employee behavior

A. An increased need exists for managers to develop written policies

Which of the following managerial activities is a cockatiel more with lower level managers than upper level managers? A. Directing supervision of employees B. Establishing the organizations mission and vision C. Supervising middle manager D. Designing organization structures E. Implementing top management strategies

A. Directing supervision of employees

Which of the following statements is correct regarding the study of management? A. During your lifetime, you will probably have some managerial responsibilities even if you're not a manger B. Management cannot be learned on the job C. For those of you who don't see yourself managing, you would have to work with managers D. Even with poor management, well known businesses seldom go bankrupt E. Management is more important than labor

A. During your lifetime, you will probably have some managerial responsibilities even if you're not a manger

Which of the following was identified as one of the causes for the Great Depression? A. Excessively low interest rates for a long period of time B. A decline in global liquidity C. Unethical business practices D. Fundamental flaws in the U.S. Automobile industry E. Global warming

A. Excessively low interest rates for a long period of time

What trait is seen in a dynamic environment? A. Frequent change B. Few environmental components C. Unchanging sales rates D. Few advancements in technology E. Consumers across all demographics

A. Frequent change

Which of the following involves a specific type of strategic alliance in which the partners form a separate, independent organization for some business purpose? A. Joint venture B. Importing C. Exporting D. Global sourcing E. Licensing

A. Joint venture

Which of the following describes acceptable standards shared by a group's members? A. Norms B. Work teams C. Status D. Role E. Cohesiveness

A. Norms

Managers who don't recognize that people from other countries have different ways of doing things or that they live differently than Americans are guilty of ______. A. Parochialism B. Collectivism C. High power distance D. Gender differentiation E. Uncertainty avoidance

A. Parochialism

Which trend involves the integration of social or environmental activism into economic goals? A. Sustainability B. Social obligations C. Ethics D. Parochialism E. Social responsibility

A. Sustainability

A manger using ____________ perspective decides to pay individuals who are similar in their levels of skills, performance, or responsibility the same and not base that decision on arbitrary differences such as gender, personality, or personal favorites. A. Theory of justice B. Utilitarian C. Rights view D. Workplace diversity E. Social responsibility

A. Theory of justice

Which of the following is one of the management changes? A. Customer service is less important today than it was in the past B. Apple, Facebook, Google and Nike are no longer on the list of the worlds 50 most innovative companies C. Key roe of sustainability is to increase long term stakeholder value by maximizing profit D. More and more businesses are turning to social media to connect with customers and to manage their human resources and tap into their innovation and talent E. Robots are no longer used in factory and industrial settings because we they are too costly

D. More and more businesses are turning to social media to connect with customers and to manage their human resources and tap into their innovation and talent

What are work life balance programs? A. Policies that promote workplace diversity B. Policies that limit hours of part time employees C. Policies that create incentives for single employees with no family commitments D. Policies that allow flexible hours to cater to employees families schedules E. Policies that encourage employees to work overtime to earn extra money

D. Policies that allow flexible hours to cater to employees families schedules

Which of the following statements is true regarding social responsibility? A. Managers seldom confront decisions that have a dimension of social responsibility B. The economic view of social responsibility states that managements responsibility goes beyond making profits to include protecting and improving societies welfare C. A companies social responsibility guarantees financial profitability D. Researchers have concluded that managers can afford to be (and should be) socially responsible E. Social responsiveness includes activities a business firm engages in to meet economic and legal responsibilities

D. Researchers have concluded that managers can afford to be (and should be) socially responsible

Facebook, Twitter, YouTube, and LinkedIn are used for work purposes. These are examples of how ________ is reshaping and redefining management. A. Sustainability B. Demographics C. Customer service D. Social media E. Innovation

D. Social media

Which of the following describes a global strategic alliance? A. A corporation with offices in more than one country B. A company that licenses it products for foreign distribution C. A company where management and other decisions are decentralized to the local country in which it operates D. A company that purchases materials or labor from around the world wherever its cheapest E. A partnership between an organization and a foreign company partner or partners in which both share resources and knowledge developing new products of building production facilities

E. A partnership between an organization and a foreign company partner or partners in which both share resources and knowledge developing new products of building production facilities

What occurs during the Normans stage of group development? A. Focus on purpose B. Disbanding of the group C. Intragroup conflicts D. Definition of roles E. Cohesive bonding

E. Cohesive bonding

Which of the following is NOT a dimension of the political / legal component of the general environment that governs and regulated business behavior? A. Legislation B. State regulations C. Court decisions D. Customer initiated lawsuits E. Demographics

E. Demographics

What is efficiency? A. Performing the right task B. Attaining goals C. Quickly completing a task D. Prioritizing work tasks E. Doing things correctly

E. Doing things correctly

Which of the following is not a stage of group development? A. Performing B. Forming C. Norming D. Storming E. Dorming

E. Dorming

Which of the following statements is correct regarding team composition? A. Interpersonal skills are only important for team leaders B. Social interactions among group members are counter-productive C. On many teams, individuals may have only one role D. The most effective teams typically have 12 or more members E. High levels of agreeableness, conscientiousness, and openness to experience tend to lead to higher team performance

E. High levels of agreeableness, conscientiousness, and openness to experience tend to lead to higher team performance

Which of the following involves squirting products made abroad and selling them domestically? A. Foreign subsidiary B. Franchising C. Exporting D. Licensing E. Importing

E. Importing

Which of the following is a situation in which individual work should be done instead of team work? A. Multi skill tasks B. High complexity C. Task interdependence D. The success of everyone depends on the success of each person E. Individual goals

E. Individual goals