management and production test 2

E. The application should not contain questions about any of these

A job application blank should NOT contain questions about A. Gender B. Religion C. National origin D. Ethnicity E. The application should NOT contain questions about any of these

A. A flat organization

A wide span of management results in A. A flat organization B. Many levels of management C. A narrow organization D. A tall organization E. High specialization

C. A business plan

A written summary of the business strategy and it's implementation plan is known as A. A niche summary B. A first-mover advantage C. A business plan D. Economies of scale E. A franchise agreement

C. Decentralized

A___________organization is one in which decision making is delegated as far down the chain of command as possible. A. Delegated B. Coordinated C. Decentralized D. Departmentalized E. Specialized

B. Organic; stable; predictable

According to Burns and Stalker, a(n)________ organization is typically found in ______ and _____environments. A. Mechanistic; unstable; unpredictable B. Organic; stable; predictable C. Mechanistic ; stable ; unpredictable D. Mechanistic ; unstable ; predictable E. Organic ; unstable ; unpredictable

E. Competition

All of the following are bases for departmentalization EXCEPT A. Functional B. Product C. Location D. Customer E. Competition

A. benefits

Niki asked questions about the company's retirement plan during her job interview. She is discussing A. Benefits B. Salary C. Indirect compensation D. Wage E. Pay

D. Union workers of an automobile assembly line

All of the following are exempt from the overtime provision of the Fail Labor Standards Act except A. Salaried professional employees B. Executives C. Administrative employees D. Union workers of an automobile assembly line E. All of these

C. A direct form of discrimination

An airline that refuses to hire men as flight attendants, is an example of A. An indirect form of discrimination B. Affirmative action C. A direct form of discrimination D. Equal employment opportunity E. Employment at will

B. Centralized

An organization where power and control are kept at the top levels of management is A. Specialized B. Centralized C. Decentralized D. Departmentalized E. None of These

B. Management consulting

Bill's new venture is having trouble with employee benefits, and Bill has hired a HR expert to give advice. The type of advice Bill is seeking is called A. An advisory board B. Management consulting C. The Small Business Administration (SBA) D. Networking E. None of these

A. Temporary

Executives who retire and then work as consultants are part of the __________ workforce A. Temporary B. Emergent C. Task-oriented D. Job-specific E. Union

E. replacement chart

George needs to know how long Jennifer has been in her position and when she is likely to get promoted. He should look at the A. Demand forecast B. Job analysis C. Supply forecast D. Job evaluation E. Replacement chart

B. Rotation

Gymnastic athletes train for each event. During competition they compete on each of them in the all-around. They use job A. Specialization B. Rotation C. Enlargement D. Enrichment E. Delegation

B Importance to large business

Hundreds of small businesses are under contract to make parts for Honda. This is an example of which of the following roles of small businesses? A. Innovation B. Importance to large businesses C. Job Creation D. All of these E. None of these

A. Assigning responsibility, granting authority, and creating accountability

In theory, delegation from manager to subordinate consists of three steps, which are A. Assigning responsibility, granting authority, and creating accountability B. Assigning responsibility, creating a position, and creating accountability C. Creating a position, overcoming resistance, and promoting acceptance D. Creating accountability, assigning responsibility, and requiring performance

D. Sequential

Information that flows from R&D-design-manufacturing-sales is __________ interdependence. A. Pooled B. Total C. Reciprocal D. Sequential E. Content

E. Objective performance appraisal criteria

Internet hits, total sales, and budget accuracy are all examples of A. Training methods B. Predictive validation methods C. Content validation methods D. Judgmental performance appraisal criteria E. Objective performance appraisal criteria

E. Size of initial capital investment required

Service businesses are the fastest growing segment of small-business enterprises primarily because of A. Low labor requirements B. Lack of owner commitment C. Favorable tax treatment D. High market demand E. Size of initial capital investment required.

D. Venture Capital

Tesla, an electric car maker, intitially had financing with a small group of investors seeking to make profits through rapid growth. Tesla's source of financing was A. Personal resources B. Lending C. A strategic alliance D. Venture Capital E. A small-business investment company (SBIC)

A. 40

The Age Discrimination in Employment Act forbids discrimination against workers above which of the following ages? A. 40 B. 45 C. 50 D. 55 E. None of these

C. Distinctive competencies

The aspects of a business that the firm performs at a higher level than its competitors are known as the firm's A. Niches B. Capital-intensiveness C. Distinctive competencies D. Strategic Weakness E. First-Mover advantage

D Be to small to influence the external environment

The definition of "small business" requires that the business's sales and assets A. Be less than $100,000 B. Place it in the lower half of its industry C. Create profit for just one owner D. Be too small to influence the external environment E. All of these

A. Economies of scale

The idea that manufacturing costs per unit decrease as the number of units produced increases is known as A. Economies of scale B. Venture capitalism C. A franchising agreement D. First-mover advantage E. None of these

E. All of these

The key to individuals managing diversity is A. Understanding B. Empathy C. Tolerance D. Communication E. All of these

D. Job Enrichment

Which of the following alternatives to specialization would require continually adding new tasks and challenges as part of the job design? A. Job enlargement B. Horizontal job loading C. Job rotation D. Job enrichment E. Job specialization

D. Wages are based on hours worked while salary is based on contribution to the firm

The major difference between wages and salary is A. Salaries are higher than wages B. Salaries include benefits while wages do not C. Low-level employees earn salaries while managers receive wages D. Wages are based on hours worked while salary is based on contribution to the firm E. None of these

C. High start-up costs

The most significant disadvantage of franchising as a means of acquiring a business is A. The amount of paperwork B. The absence of economies of scale C. High start-up costs D. Government regulation E. Low break-even points

B. job evaluation

The process of determining the relative value of jobs within the organization is known as A. Job analysis B. Job evaluation C. The wage-level decision D. The individual wage decision E. Performance evaluation

A. Specialization

The starting point for all job design activities is determining the level of desired job A.Specialization B. Rotation C. Enlargement D. Enrichment E. Characteristics approach

D. Unit or small batch

The technology that is most associated with products made to the customer's specification is A. Large batch B. Continuous process C. Standardized D. Unit or small-batch E. Mass Production

C. Number of subordinates reporting to a particular manager

The term "span of management" refers to the A. Extent to which authority is delegated at the individual level B. Extent to which authority is systematically delegated to middle and lower levels of management C. Number of subordinates reporting to a particular manager D. Process of grouping jobs according to some logical pattern

E. Human resource management

Those activities directed at attracting, developing, and maintaining an effective workforce are called A. Recruiting B. Selection C. Employee relations D. Labor relations E. Human resource management

E More than 90 percent

What percentage of businesses in the US are classified as small businesses? A. Less than 10 percent B. About 25 percent C. About 50 percent D. About 75 percent E. More than 90 percent

E. Large batch

When Kellogg's makes cereal and cereal bars, it uses _______ technology A. Job rotation B. Mass-production C. Unit or small-batch D. Continuos-process E. Large-batch

B. 360-degree feedback

When a manager is evaluated by his or her superiors, peers, and subordinates, this is known as A. Employment at will B. 360-degree feedback C. Recency error D. Halo error E. All of these

D All of these

Which of the following activities is essential to the role of entrepreneur? A. Assuming the risks of operating a business B. Active involvement in operating the business C. Starting a new business venture D. All of these

E. Provision of capital for expansion of large businesses

Which of the following is NOT generally considered to be a role performed by small businesses? A. Creation of new jobs B. Development of new products C. Manufacture of materials for large businesses D. Distribution of products made by large businesses E. Provision of capital for expansion of large businesses

A. Sufficient Capital

Which of the following is NOT one of the reasons for new business failure described in your text? A. Sufficient capital B. Incompetence C. Neglect D. Weak control systems E. Inexperience

E. All of these

Which of the following is a good reason to evaluate the performance of employees on a regular basis? A. To validate selection instruments B. To assess the impact of training programs C. To assist decision about pay raises D. To provide feedback to employees E. All of these

A. Small businesses are about as likely to innovate as large businesses

Which of the following is a true statement? A. Small businesses are about as likely to innovate as large businesses. B. Large businesses have been responsible for virtually every major product innovation. C. Small businesses generally don't have the resources to develop major innovations. D. Only small businesses are responsible for major innovations.

D. Departmentalization

Which of the following is characteristic of the U-form design? A. Low requirements for coordination across departments B. Least effective for small organizations C. Responsibility for coordination and integration delegated to lower levels of management D. Departmentalization based on the kind of work being done E. Characterized by product teams

A. Assessing external and internal trends

Which of the following is the first step in human resource planning? A. Assessing external and internal trends B. Predicting demand C. Forecasting supply D. Comparing future demand and internal supply E. Planning a response to predicted shortfalls or overstaffing

E. All of these

Which of the following questions is important for entrepreneurs who are starting a business from scratch? A. Who are my customers? B. Who are my competitors? C. What quantity will my customers pay? D. What prices will my customers pay? E. All of the these

D. Chain of Command

_________ is defined as clear and distinct lines of authority among all positions in an organization. A. Span of control B. Job Rotation C. Job Enrichment D. Chain of Command E. Centralization