Management Ch.1 & Ch.2 Questions
Which of the following is a feature of scientific management?
It is concerned with improving the performance of individual workers.
mathematical model
A _____ is a simplified representation of a system, process, or relationship.
Which of the following is a difference between the roles of a disseminator and a spokesperson?
A disseminator's role involves relaying information to others at a workplace, whereas a spokesperson's role involves relaying information to people outside an organization.
system
A(n) _____ is an interrelated set of elements functioning as a whole.
Which of the following best defines the term theory?
It is a conceptual framework for organizing knowledge and providing a blueprint for action.
Which of the following acts emphasized the importance of providing equal employment opportunities for people with various impairment?
The Americans with Disabilities Act
classical management perspective
The _____ consists of two distinct branches, scientific management and administrative management.
Financial
The tax revenue of a city is an example of a _____ resource.
soldierin
The term _____ refers to employees deliberately working at a pace slower than their capabilities.
Which of the following best defines subsystems?
They are systems within another system.
Which of the following is true of first-line managers?
They oversee the day-to-day operations of their team.
Managers need to take a scientific approach to solving problems especially when:
they are dealing with relatively routine and straightforward issues.
According to Douglas McGregor, Theory X represented the _____
views of scientific management
Organizing
Aicha, the coach of a women's basketball team, prepares the team's playing strategy for an upcoming basketball tournament. The strategies devised will be successful only if the players are allocated appropriate positions in the team according to their strengths. In this scenario, which of the following managerial functions must Aicha perform to allocate playing positions to the players?
Which of the following is a primary advantage of education as a source of management?
As a student, a person can follow a well-developed program of study.
Operations
Concrete Constructions, a construction company, wants a suitable site to establish a new residential complex. Site selection is the responsibility of the _____ manager of Concrete Constructions.
Which of the following is a reason why quality is an important management challenge today?
Enhancing quality lowers costs.
Informational
Rodney, the director of a software company, decides to launch a free-education program for the underprivileged children in his country. He instructs his administrative staff to distribute free textbooks for the underprivileged children using 1% of the company's annual profits based on its annual sales reports. In this scenario, the annual sales reports are categorized as _____ resources.
Management science
Farida, a manager at Pepper Edison Bank, uses mathematical models to figure out how many cashiers need to be on duty at each location at various times throughout the day. Which of the following approaches is used by Farida?
Which of the following best describes the behavioral management perspective?
It emphasizes individual attitudes and group processes.
Which of the following is a feature of the quantitative management perspective?
It focuses on decision making, mathematical models, and the use of computers.
Which of the following is a benefit of planning?
It helps managers know how to allocate their time and resources.
Who among the following is an example of a yuppie?
Jeremy, a recent graduate who works in a multinational company is an example of a yuppie. Yuppies were highly motivated by career prospects, sought employment with big corporations, and often were willing to make work their highest priority.
controlling
Kayla is a high-potential worker. However, she is lazy and does not complete her assignments on time. In order to improve Kayla's work output, her boss must monitor her progress on given assignments. In this scenario, Kayla's boss will be performing the managerial function of _____.
Which of the following is an advantage of hiring retirees in an organization?
The organization gets the expertise of skilled workers.
Which of the following does Theory X assume?
People prefer to be directed and to avoid responsibility.
human resources
Robert Owen, a British industrialist and reformer, recognized the importance of an organization's _____.
education and experience.
The most common path to acquiring managerial skills involves a combination of:
Technical skills
Valid Inc., a manufacturer of electronic gadgets, sees an unforeseen drop in sales of its latest product, Anytime Videogames. Nathan, the developer of the battery used in Anytime Videogames, discovers that the reason for this is the low battery life of the consoles. In order to increase the battery life of the consoles, which of the following skills must Nathan specifically improve?
Human resource
___ managers are responsible for hiring and developing employees.
Finacial
_____ resources refer to the capital used by an organization to fund both ongoing and long-term operations.
Diagnostic skills
_____ skills enable managers to visualize the most appropriate response to a situation.
Malcolm Gladwell
_____ wrote the books The Tipping Point, Blink, and Outliers.
One of the most critical challenges facing managers today is _____.
an unpredictable economy that limits growth. Managers today face an imposing set of challenges as they guide and direct the fortunes of their companies
Universal perspectives:
attempt to identify the one best way to do something.
Managers at Ruth & Fishers Corp. recognize the value of history. The company maintains an extensive archival library of its old documents and records and has also employed a full-time corporate historian. This helps the managers _____.
avoid the mistakes of others