management ch.12

autonomy of the SBUs.

A portfolio approach will influence organization design by determining the

bureaucratic structure.

According to Woodward's findings relative to technology and organization design, the most successful mass-production firms adopt a(n)

continuous-process

Delta transforms jet fuel into flight, which creates distance and transportation. It uses _____ technology. ArcelorMittal makes steel. It uses _____ technology.

design

Organization _____ refers to the manner in which an organization's structural components are arranged to manage the total organization.

The appropriate organization design depends on the circumstances.

Which of the following BEST describes the situational view of organization design?

Both are universal approaches to organization design.

Which of the following statements comparing System 4 and Weber's bureaucracy is MOST accurate?

Organizational efficiency is reduced in a bureaucratic organization.

Which of the following statements does NOT describe a shortcoming of bureaucratic organizations?

Defender

Which of the following strategies would generally follow a bureaucratic design?

unit

With _____ technology, products are produced in small quantities and made to customers' specifications.

reactor

With the use of _____ strategy, no logical connection between organization design and strategy is required.

Organization size and the technology employed

_____ are internal organizational factors that can influence the organization design selection.

all the above

A dentist office with one dentist will likely follow

each unit of an organization faces its own peculiar environment.

According to the work of Lawrence and Lorsch, in organization design

An appropriate social distance between supervisor and subordinate

Employees at Sotto restaurant met at The Pottery Place to do an off site meeting and enjoy a relaxed, friendly environment Which bureaucratic characteristic does this violate?

improve organizational efficiency.

In a bureaucracy, rules, division of labor, and hierarchies of authority

differentiated

In a stable environment organizations tend to be

bureaucracies

As described by Burns and Stalker, mechanistic organizations are most like

organic

As it was developed by Burns and Stalker, the _____ design is most like System 4. To be successful, Rolling Stone magazine must respond to the latest fads and inform their readers of upcoming trends in music. This need for flexibility indicates that a(n) _____ design is appropriate.

. reduce the size of their staff component.

As organizations move through the stages of the organizational life cycle from birth to maturity, they do NOT

Mechanistic

KFC's fast-food restaurants operate in a relatively stable environment. According to the work of Burns and Stalker, which form of organization design is most appropriate for KFC? Because the Department of Motor Vehicles operates in a fairly stable environment and has no domestic competitors, Burns and Stalker would agree that the _____ design would be best for the DMV.

large-batch

Kimberly-Clark makes Depend, Kleenex, and Viva. It uses _____ technology. FedEx moves packages and letters around the world. It uses _____ technology. Taco Bell assembles and serves fast food. They use _____ technology.

Integration and differentiation

Lawrence and Lorsch used what two primary dimensions to characterize organizations?

is likely to have a flat and decentralized organization design

Ralston Purina is a leader in bringing new consumer goods to market. The organization is also always looking for new markets. The strategy of continuously seeking new customers and/or new markets indicates that Ralston Purina

were likely to have either a System 2 or a System 3 design.

Some fast-food restaurants introduced healthier food options in response to lawsuits. This reactor strategy indicates that those fast-food restaurants

integrated.

Some of the divisions Siemens operates are building technology, communications, medical, and appliances. Siemens uses related diversification. The divisions are Trump Organization produces beauty pageants and builds commercial real estate. There appears to be little need for_____ between these units.

Large organizations tend to have more job satisfaction than smaller organizations

The Aston studies found basic generalizations. Which of the following is NOT one of them?

the link between technology and organization design breaks down.

The Aston studies found that as organization size increases

Likert's System 4.

The best-known and most important behavioral approach to organization design is

bureaucratic and behavioral

The two universal approaches to organization design that represent the foundation of what we know about organization design are

bureaucratic

U.S. military organizations used to have a policy that required officers to eat separately and maintain some social distance from enlisted personnel. The current separations are far less distinct. The military is eliminating some of its _____ organization design.