Management Chapter 8

The _________ prohibits discrimination in employment based on race, sex, color, national origin, and religion.

Civil Rights Act of 1964

_______ training focuses on identifying and reducing hidden biases against people with differences and developing the skills needed to manage.

Diversity

_____ refers to laying off large numbers of managerial and other employees.

Downsizing

_____ is the legal concept that an employee can be terminated for any reason.

Employment-at-will

Raj wanted to promote a hard-working administrative assistant, Anne, to an administrative management position. When Raj talked to his boss, Don, about this, Don said, "Raj, this might be tricky. Make sure that you carefully and thoroughly discuss this with the human resources department. Right now, Anne is an hourly employee, and she earns time-and-a-half pay for overtime. Promotion of Anne to a management position may place her in a labor category that is exempt from overtime pay requirements under the _______________. We have to make sure that we are not in violation of the law and that Anne is completely aware and supportive of the change in status."

Fair Labor Standards Act

In collective bargaining, workers are paid while they are on strike.

False

_____ plays a vital strategic role as companies attempt to compete through people.

Human resource management

A termination interview

should be conducted by the immediate superior.

____ is an analysis identifying the jobs, people, and departments for which training is necessary.

Needs assessment

______ training is designed to introduce new employees to their jobs and the company, and to familiarize them with policies, procedures, culture, and the like.

Orientation

Ed, department head at ELS Corporation, contacted his human resources manager, Amanda, to inform her of his need to lay off six workers due to a slowdown in business. After Amanda reviewed Ed's information, she met with him and said, "Ed, this is a problem. You manage a department of 120 staff, and all six of the workers that you plan to lay off are white male hourly employees over the age of 60 years. This may be viewed as discriminatory because of the

adverse impact."

The Equal Pay Act (EPA) of 1963

allows differences in pay in the case of a seniority system or merit system.

When organizations have more people than they need, they can use _____ to reduce the surplus if they have planned far enough in advance.

attrition

A(n) _______________________ interview explores what candidates have actually done in the past.

behavioral description

A company has developed a new cell phone that will be targeted at developing countries. It is estimated that the demand for the new product will initially be slow but would accelerate gradually as the product becomes increasingly familiar to worldwide consumers. In order to determine the number of workers necessary to staff the new production facilities, the company needs to conduct a(n)

demand forecast.

When a software company developed a new phone, it determined how many production and marketing employees would be required for the launch. The company was involved in

demand forecasting.

Fred received an offer of employment from Major Walker, his potential supervisor at the Department of Defense, contingent upon Fred's successful passing of a _______________. When he called Major Walker to ask about this requirement, Major Walker said, "Fred, it is a frequently used as part of the employee selection process. Many federal agencies and private U.S. employers use it."

drug test

A provision of the 1938 Fair Labor Standards Act is that

employees are normally exempt from overtime pay if they have considerable discretion in how they carry out their jobs.

The planning stage involves

ensuring the availability of the right number and types of people.

The final stage in the human resources planning process involves

evaluating the activities conducted to ensure that they are producing the desired results.

Managers must _____ the supply of labor, which refers to how many and what types of employees are available.

forecast

In the context of incentive systems, _____ reward employees for increasing productivity or saving money in areas under their direct control.

gainsharing plans

Outplacement is

helping dismissed workers find employment elsewhere.

The programming stage involves

implementing specific activities like recruitment.

An advantage of a structured interview is that it

is more likely to be free of bias and stereotypes.

Recruitment is

the development of a pool of applicants for jobs in an organization.

Claire, engineering manager at Farley Corporation, was delighted to hear that her firm had won a big project requiring a lot of engineering—more engineering than her current staff could perform. Before she called the human resources department to enlist their help in identifying candidates to fill new positions, she first engaged in some human resources planning. Therefore, she met with her group leaders to determine

the right number and types of people needed.

The function of a job analysis is

to describe the skills and knowledge needed.

The three basic employee benefits required by law are

worker's compensation, Social Security, and unemployment insurance.