Management Final

The general environment of organization have all EXCEPT which dimension?

Domestic

TransFair USA promotes fair trade programs so farmers in developing countries can earn high enough wages to afford adequate nutrition and basic health care. TransFair is trying to change the ______ environment of international management.

Economic

Which of the following describes one of the reasons for the establishment of the European Union?

Eliminate trade barriers between member countries

A(n) ____ strategy is a pattern of action that develops over time in an organization in the absence of missions and goals or despite missions and goals.

Emergent

The first step for the entrepreneur in planning his or her business is to....

Engage in self analysis

When a locally owned construction firm fears new competition from a national chain Such as Toll Brothers moving in.....

External Environment

All of the following are physical resources EXCEPT

labor used in production

Gerald is about to cook dinner and discovers he is missing an ingredient. He can switch to a new recipe, substitute an ingredient, or create something new. He is currently in which step of the motivation process?

Choosing a behavior that satisfies the need

Which of the following decision making models is a prescriptive model?

Classical

A(n) _____ is an informal group allied together for a common purpose.

Coalition

Social media impacts the amount of mail sent through the U.S. Postal Service, this is an example of ______.

Competitors

European wine producers from regions such as Chablis, Chianti, and Bordeaux set a goal of increasing sales. They ran into _____. Their wine name was already registered in some countries.

Constraints

When an organization effectively manages diversity, absenteeism decreases, turnover is reduced and productivity increases. These results are suggested by the ____ argument.

Cost

Under the U.S. law, it is illegal for a U.S. firm in a foreign countries to pay bribes to get what it needs. Natives of some of those countries consider the payment to be perfectly acceptable. Which of the following influences may account for this difference?

Cultural Differences

Which of the following statements BEST describes bounded Rationality?

Decision makers are limited by having incomplete information as well as by their values, unconscious reflexes, skills and habit

______ is the act of choosing one alternative from many.

Decision making

When the manger understands the available options but the probabilities associated with each option are uncertain, the manager is experiencing _______.

Decision making under risk.

Peggy Patterson works in the accounting department. One of her main functions is to determine the costs associated with each component of new sales contracts. How would Mintzberg classify the role Patterson is fulfilling?

Decisional

Groups that are used to develop a consensus of expert opinion w/out the members of the group ever meeting face to face are called ______ groups.

Delphi

The Correct sequence in which a manager should accomplish the four basic management functions _______.

Depends on the prevailing circumstances

The national organization of Women works to influence legislatures to support NOW's positions. NOW is a _______.

Lobbyist

Four general factors contribute to the failure rate of small businesses. Which of the following is NOT one of those factors?

Low Start up costs

Which of the following Statements about management is TRUE?

Management exists in organized crime and street gangs

Which of the following statements best reflects the proper approach to goal setting?

Managers should set goals for their own level in the organization

In which of the following industries are small businesses typically poorer performers than large business?

Manufacturing

Using the Boston Consulting Group matrix, SBUs are classified on the basis of _____.

Market Share and Market Growth Rate

When two or more firms combine to form a new firm, it is called a _______.

Merger

The ___ of the National Park Service is "To promote and regulate the use of the national parks which purpose is to conserve the scenery and the national and historic objects and the wildlife therein and to provide for the enjoyment of the same in such a manner and by such means as will leave them unimpaired for the enjoyment of future generations."

Mission Statement

Many Builders are using fiber cement siding to build houses....

Natural Environment

An organization design that is mechanistic _______.

None of these

New York passed a law requiring no smoking in bars and restaurants. Owners who pressure bartenders and waiters to sell to people who are smoking in order to keep profits high are taking a(n)______ stance toward social responsibility.

Obstructionist

Comcast launched TV One, a station geared to African Americans who are 24-54 years old. It does not offer much hip hop. The program selection is part of Comcast's _____ plan.

Operational.

When editors ensure authors meet a deadline, the editors are working in which functional area?

Operations

_____ is the set of values that helps its members understand what the organization considers important.

Organization culture

Which of the following statements about the marketing argument for diversity is TRUE?

Organizations with diversity and multiculturalism are better able to understand different market segments than are less diverse organizations

Many organizations all employees to work remotely using technology. The organization saves money money on real-estate.

Organizing

When a local manager is given autonomy and responsibility in dealing with job design, he or she has freedom in global _______.

Organizing

Robert Owen (1771-1858), a british industrialist, recognized the importance of the human aspect of production. Owen believed workers deserved all except _______.

Paid Off Time

What is the most common source of funds for entrepreneurs?

Personal Financial Resources

Which of the following correctly lists all of the basic management functions?

Planning and decision making, organizing, leading, controlling

Competitive rivalry would be exemplified by __________.

Price Wars

Decisions that are routine and deal with situations in which the factors are familiar and have occurred in the past are called ____ decisions.

Programmed

A single-use plan that has a more narrow scope than a program is called a(n) _____.

Project

3M is a highly innovative firm that is constantly seeking new markets and is oriented toward growth and taking risks. It uses a(n) ____ strategy.

Prospector

Which activity in developing a business plan is the most imporant?

Researching the market

In which of the following industries are you most likely to find small business success?

Retailing

Elton Mayo conducted experiments at Western Electric's Hawthorne plant from 1927-1932, he discovered that _____.

Social pressure was more important than financial incentive.

A Jihadist called for a violent attack on David Letterman after comedian made fun of Al Qaeda leaders. Letterman rarely does a single show without making fun of American leaders. This is an example of differences in the ____ dimension.

Sociocultural

The starting point for all job design activities is determining the level of desired _____?

Specialization

The least environmental uncertainty is faced by organizations with a ______ environment.

Stable and Simple

A wide span of management produces ______.

A flat organization

Which of the following statements about the cost argument for diversity is true?

A manager can reduce employee absenteeism and turnover by learning how to manage diversity and multiculturalism

Hurricane Irene was forecast to hit the Mid-Atlantic/Northeast about a week before it arrived. The plan to evacuate the Outer Banks of North Carolina was a(n) _____ plan.

Action

Which of the following is the MOST important action that top managers can take to promote ethical behavior?

Adhere to ethical standards themselves

Which of the following would have the LEAST to worry about in terms of the threat of new entrants?

Airline Jet Manufacturer

Someone's ethical standards are developed as a child in response to his or her ......

All Correct

An organization implementing a prospector strategy needs to

All of the choices

The internal environment of a corporation consists of ______.

All of these Choices

Which of the following is an example of an organization?

All of these choices

Goals can _____.

All of these choices.

____ Strategies in the Miles and Snow model represent a middle-of-the-raod approach to business strategy

Analyzer

Goals are classified according to their ____ when the terms quality, productivity, and innovation are applied to them.

Area

In a scandal at Tyeo, shareholders sued the _____ for negligence in failing to monitor properly.

Board of Directors

A purchasing agent is an example of a(an) ______.

Boundary Spanner

Which of the following statements is NOT one of the arguments offered in favor of social responsibility?

Business executives are uniquely qualified to make decisions such as these.

The Sarbanes-Oxley act requires the _____ to vouch for the truthfulness and fairness of the firms' financial disclosures.

CEO, CFO, COO

Diversity....

Can be conceptualized as a continuum

Which of the following describes an entrepreneur?

Chad Olsen, who hired a consulting firm to research his business idea and help him set up Help-Doc, which he now manages

Which of the following is NOT an activity associated with the management function of leading?

Checking on the quality of finished products.

When evaluating decision alternatives, the first question to be asked is whether an alternative is w/ in the realm of probability and practicality for the organization. This refers to which of the following alternative evaluation criteria?

Feasibility

Target is a discount retailer with cleaner stores, more customer service, and more current fashions. Target uses a(n) ____ strategy.

Focus

The process by which the manager identifies and then tries to eliminate as many of the negatives, factors that will make the job of change more difficult, as possible is called ______.

Force-Field analysis

When the external labor market's composition is reflected by that of an organization, ______ has occurred.

Full structural Integration

Geert Hofstede identified all of the following fundamental differences that can be used to characterize people in different cultures EXCEPT ______.

Global Orientation

At 3m Researchers are encouraged to generate a significant part of the company's income from new product development. The managers are evaluated on the degree to which they meet this standard. What model of organizational effectiveness does this represent?

Goal Approach

The most significant disadvantage to franchising as a means of acquiring a business is ______.

High Start-up costs

The degree of _____ is the extent to which the organizational environment is relatively simplex or complex.

Homogeneity

Middle Managers spend most of their time ______.

Implementing plans of top managers

____ is the least risky type of international business in which firms usually become involved.

Importing/Exporting

Satellites, shipping ports, railroads, and airports are part of a nation's ________.

Infrastructure

_____ Justice relates to the degree of fairness people see in how they are treated by others in their organization.

Interpersonal

Theory X managers believe workers are ____.

Lazy

Which interpersonal role involves serving as a link among people?

Liaison

_____ plans are the organizational plans that are broadest in focus have the longest time frame.

Strategic

A(n) ______ of choice waste management could be to expand operation in 2 more countries this.

Strategic Goal

_____ exists when the economic value together is greater than the value of the parts.

Synergy

The ____ argument supports the idea that if managers work effectively w/ a diverse group. The organization as a whole will respond more effectively to its changing environment.

Systems Flexibility

Plans that have an intermediate time horizon are concerned with getting things done are called ____ plans.

Tactical

According to the planning process described in the text, operational plans flow directly from ____.

Tactical Plan

When HTC offered the first cell phone with a button dedicated to Facebook, it was responding to changes in the ____ environmental dimension.

Technological

_______ is(are) part of an organization's general environment.

Technology

A gender related problem that many organizations face today is called....

The Glass Ceiling

Business-Level strategy focuses primarily on....

The areas in which the firm may have an advantage and how much various organization parts enhance each other

An organization could have a high level of intergroup conflict if....

The management used a closed-door policy

Which of the following statements about the role of education in management is TRUE?

The primary advantage of a college education to managers is that a person can become familiar with current research and thinking

The most significant change in small business is ______.

The rapid emergence of electronic commerce

Which of the following Statements relative to the theory and practice of management is true?

The value of theory is that it provides a systematic framework for management activities.

The ___ is the extent to which new competitors can easily enter a market or market segment.

Threat of new entrants

The decision by GE to do business through subsidiaries, with Iran would have been made at what organizational level?

Top Management

Scientific management evolved at the dawn of the 20th century because ______.

Worker efficiency was low.