Management Final

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organizational efficiency.

For a widget manufacturing company, worker-hours per widget is a measure of:

Administrative principles approach

Genex Dynamics is a ballistics company that uses the unity of command, scalar chain, and division of work principles. These are part of which management philosophy?

Use long-term contracts

In the shift from an adversarial to a partnership orientation, an organization should:

interdependent

It is often difficult to make decisions about subsystems because they are:

True

McDonalds, Burger King, and Checkers are competitors since all three sell fast food to individuals.

Spokesperson

One of the roles that a small business manager may emphasize over a counterpart in a large organization is:

True

Physical symbols are associated with the surface level of organizational culture.

True

Quadrant A represents organizations that are focused primarily on bottom-line results and pay little attention to organizational values.

setting objectives

Regina, owner and operator of a small restaurant, believes that her most important task as manager is establishing goals for the restaurant and deciding what must be done to achieve them. This involves which aspect of what managers do?

involvement culture

Roadtec Tire Company has a corporate culture that emphasizes an internal focus on the involvement and participation of employees, placing high value on meeting the needs of employees. The company is known for its caring, family-like atmosphere. Which type of corporate culture does Roadtec possess?

boundary-spanning

Roberta is a top-level executive at a banking institution. She spends a significant part of her day meeting with local government officials, everyday consumers, and federal banking officials to address key issues in the banking industry. Roberta's role can best be described as:

Liaison

According to Mintzberg, which of these is an interpersonal role?

Rational Authority

According to Weber's ideas on bureaucracy, organizations should be based on which of these?

leading

Amanda Rowley, President of Autos-R-Us, recognizes the factory employees for their outstanding performance at the monthly awards banquet on the shop floor by presenting a plaque and a check for $100. She is engaging in the management function of:

False

An achievement culture is found in an environment that is dynamic and requires high-risk decision-making.

False

An assumption of Theory Y is that the average human being has an inherent dislike of work and will avoid it if possible

True

Current employees, management, and especially corporate culture are part of an organization's internal environment.

economic dimension

The general environment dimension that includes consumer purchasing power, the unemployment rate, and interest rates is called the:

False

The individual performer is a generalist and coordinates a broad range of activities.

False

The management science approach uses qualitative data in management decision making.

False

The most recent U.S. census data show that about one-third of all babies born 2011 were members of minority group.

customers

The people and organizations in the environment who acquire goods or services from the organization are:

False

The scalar chain is a hypothetical chain that provides horizontal links between unionized workers in different departments in an organization.​

Culture can be defined as:

the set of key values, beliefs, understandings, and norms shared by members of an organization.


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