Management Final- CH 5

____ rights are universal and based on norms in every society. A. Legal B. Justice C. Leadership D. Resource E. Moral

E. Moral

The culture of compliance refers to when people trust online reviews of their companies more than what companies communicate. a. True b. False

b. False

Identifying and separating terminal from instrumental values in any given situation can assist individuals, groups, and work units in distinguishing between the "ends (goals) from the means (methods to reach the goals)" and vice versa in making decisions, thereby helping us choose more ethical options—or at least less unethical ones—in situations. a. True b. False

a. True

Our choices and decision-making processes and our moral principles and values that govern our behaviors regarding what is right and wrong are also part of ethics. a. True b. False

a. True

. According to universalism is a principle, an action is morally right if the net benefits over costs are greatest for all affected compared with the net benefits of all other possible choices. a. True b. False

b. False

Ethical relativism is defined as the ability to influence followers to achieve common goals through shared purposes. a. True b. False

b. False

Ethics is related to influencing behaviors to act in accordance to the law or face consequences—referred to as a "stick" approach. a. True b. False

b. False

Samantha, manager at ABC International, is facing situations and predicaments in which there is not an optimal or desired choice to be made between two options, neither of which solves her issue or delivers an opportunity that is ethical. Samantha can be described as facing which of these? A. Ethical dilemma B. Normative ethics C. Ethical relativism D. Virtue ethics E. Stewardship

A. Ethical dilemma

______ refers to the field of ethics concerned with our asking how should and ought we live and act. A. Business Ethics B. Normative ethics C. Ethical relativism D. Virtue ethics E. Stewardship

B. Normative ethics

When a leader is not able to see inconsistencies among values he say he follows, it refers to which of these symptoms of the failure of ethical leadership? A. Ethical blindness B. Ethical muteness C. Ethical incoherence D. Ethical paralysis E. Ethical complacency

C. Ethical incoherence

James believes in the principle that an action is morally right if it produces the greatest good for the greatest number of people. This represents which of these ethical principles? A. Justice B. Rights C. Utilitarianism D. Universalism E. Virtue Ethics

C. Utilitarianism

According to Caroucci, five ways organizations needlessly provoke good people to make unethical choices are as follows EXCEPT: A. People feel psychologically safe to speak up. B. Excessive pressure to reach unrealistic performance targets compromises people's choices. C. When individuals face conflicting goals, they feel a sense of unfairness and compromise their reasoning. D. Only talking about ethics when there is a scandal. E. When there is no positive example available, individuals react instead of choosing ethical decisions.

A. People feel psychologically safe to speak up.

_____ involves selflessly working with followers to achieve shared goals that improve collective, rather than individual, welfare A. Servant leadership B. Rights approach C. Stewardship D. Ethical relativism E. Altruism

A. Servant leadership

Which of the following describe a steadfast devotion to improving the welfare of others? A. Servant leadership B. Rights approach C. Stewardship D. Ethical relativism E. Altruism

Altruism

. ______ are preferred means of behavior used to obtain one's goals. A. Ethical dilemmas B. Normative ethics C. Ethical relativisms D. Instrumental values E. Terminal values

D. Instrumental values

Which of the following approach best defines the sum of those conditions of social life which allow social groups and their individual members relatively thorough and ready access to their own fulfillment? A. Justice B. Rights C. Utilitarianism D. The common good E. Virtue Ethics

D. The common good

Sylvia believes and tries to follow the principle that considers the welfare and risks of all parties when considering policy decisions and outcomes. She really tries incorporating a humane consideration of and for individuals and groups when deciding a course of action. Sylvia follows which of these ethical principles? A. Justice B. Rights C. Utilitarianism D. Universalism E. Virtue Ethics

D. Universalism

. Which of the following describe vision of an organization? A. What is our product or service? B. What is our strategic purpose for operating? C. Who is our customer? D. Who are we? Who will we become? E. What do we stand for and believe in? What standards can be used to evaluate us and judge us?

D. Who are we? Who will we become?