Management Module Test 1
When an earthquake struck, office buildings began to evacuate people. Because building evacuations have happened before, most office buildings have ____ for this type of event.
a standard operating procedure
The primary purpose of The Management Process (What do Managers Do?) is to ____.
achieve organizational goals efficiently and effectively
Management can best be defined as ____.
achieving organizational goals in an efficient and effective manner
Which of the following refers to using resources wisely and in a cost-effective way?
efficiency
When farmers in the United States sell corn to China, the farmers are considered to be ____.
exporters
In the National Football League, the ticket revenues are ____ resources.
financial
When employees work remotely, conference calls and emails can be used to check on employee availability and productivity. This is part of the ____ function of management.
controlling
Aisha's firm is expanding internationally, and is determining the benefits of buying an existing firm in the new location, building one, or finding a strategic alliance. Which management function is Aisha's firm using?
planning
Rajiv just completed a project in which he determined goals for each of his employees and projects, and how best to achieve them. Rajiv is engaged in ____.
planning
In what way is a global business different than a multinational business?
A global business is not committed to a single home country.
Which economy has become the second largest economy in the world, behind the United States?
China
When applying moral judgement to a behavior, what should occur after relevant factual information has been collected?
Determine the most appropriate moral values.
Bonafide Fresh offers an expanding brand of personal care products that are made with all-natural ingredients. The company has an organizational goal to increase the number of product lines that it offers. Which of the following is the best example of a tactical plan for achieving this objective?
Increasing efforts over the next year to develop a line of children's skin protection products
Which of the following is true of organizational culture?
It consists of a firm's set of values and beliefs.
Raphael has set a goal of improving employee satisfaction by 10 percent over the next year. Why might this goal be inappropriate?
It is difficult to quantify
Which of the following statements BEST reflects the relationship between management and leadership?
Leadership is only one part of management.
Which of the following statements can be used to explain the growth of international business?
Many countries in Europe and Asia were devastated after World War II and had to be rebuilt
Which of the following is a lobbyist likely to do?
Try to influence legislation.
What is used to outline the organization's purpose, premises, values, and directions?
a mission statement
Which of the following is an example of a physical resource needed to operate the company that produces Kenny's Cajun Popcorn, a "low-calorie snack with a high-voltage flavor"?
an industrial-size popcorn popper
Which of the following represents an attempt to manage social responsibility by means of ethical compliance?
creating a committee to write a code of ethics or review proposals concerning selection and promotion
When a homebuyer applies to a bank for a mortgage, what is the role of the homebuyer in the task environment?
customer
Which of the following is the least risky type of international business in which firms usually become involved?
importing/exporting
In the National Football League, the promotional ads are ____ resources.
informational
Woojin is looking at expanding his organization to overseas markets. Part of his consideration on where to open a new facility is based on the ability to move goods in and out of the country. Woojin needs to look carefully at ____.
infrastructure
The owners of the Pizza Place set a goal of expanding into five new markets over the next three years. What kind of goal is this?
intermediate-range
Which type of justice relates to the degree of fairness people see in how they are treated by others in their organization?
interpersonal
The light assembly plants built in Northern Mexico close to the U.S. border, and are given tax breaks by the Mexican government, are referred to as ____.
maquiladoras
U.S. managers have the least difficulty operating in ____ economies.
market
What is the proper managerial response when there are conflicts among goals in different parts of an organization?
optimization
Which of the following is an element in the organization's internal environment?
organization culture
Math-A-Mazing requires all employees to wear something math-related to work every day. They help by providing pins, scarves, and caps printed with numbers or math signs. Employees can wear one of these items or come up with their own. According to the company, this policy makes the company a fun and exciting place to work. This management decision affects the ____.
organizational culture
Which of the following is a formal dimension of managing social responsibility for organizations?
philanthropic giving
People in the United States, Israel, and Ireland are likely to question their supervisors. This is referred to as a(n) ____ orientation.
power tolerance
Sealed Air, a company that works to preserve food, launched an initiative in to teach remote farmers in China to better package chicken, because more than half of the chicken there spoils before consumption. Sealed Air's initiative is an example of the a(n) ____ stance toward social responsibility because it helps the environment, farmers, and consumers of China.
proactive
The maker of Wrigley chewing gum funded a $10 million ad campaign aimed at getting African Americans to use doctors for regular healthcare maintenance instead of only when they are sick. Wrigley is taking a(n) ____ approach to social responsibility.
proactive
Goals developed by top managers that address broad issues in the organization are ____ goals
strategic
What are the primary inputs for developing tactical goals?
strategic goals
When KFC wanted to enter the Japanese market, it contacted one of Japan's largest poultry producers. The poultry producer provided an understanding of Japanese culture and some of the financing, while KFC provided the rest of the financing and its franchising expertise. The activities of KFC and the Japanese poultry producer took place in the ____ component of the task environment.
strategic partners
What must a manager understand before beginning the planning process?
tactical goals
Many corporations have sophisticated security systems for information and employees. Which dimension of the organization's environment do these systems represent?
technological element of the general environment
The inclusion of a biologist in decisions that affect the local community is an example of action in which area of social responsibility?
the natural environment
In Florida a vacationer could choose from over 200 time-share resorts. In Vermont the choice is limited to 15. A resort in Vermont has ____.
the power of suppliers
What is meant when we say managers must be efficient?
using resources wisely and cost-effectively
Roberto is a strong believer in social responsibility, and wants his company to become more socially responsible. Which argument would he make to support his belief?
The company has surplus revenues that could be used to solve social problems.
Unemployment rates, interest rates, and economic growth are part of the ____ dimension of organizations.
economic
The ____ environment is everything outside an organization's boundaries that might affect it.
external
Slow's BBQ donates food to the city's public library, which provides free lunch to children in the summer. Slow's is attempting to manage social responsibility through what?
philanthropic giving
Which of the following is a dimension of an organization's task environment?
regulators
What is the one of the reasons why an organization would have organizational goals?
to set a unified direction for employees