Management Org Behavior, Chapter 6: Managing Social Responsibility and Ethics

classical view

The view that management's only social responsibility is to maximize profits

Managers consider the impact of their organization on the natural environment

green management

socioeconomic view

The view that management's social responsibility goes beyond making profits to include protecting and improving society's welfare

social responsibility

A business's intention, beyond its legal and economic obligations, to do the right things and act in ways that are good for society

code of ethics

A formal statement of an organization's primary values and the ethical rules it expects its employees to follow

locus of control

A personality attribute that measures the degree to which people believe they control their own fate

If Max resists his impulse to okay the use of the uncertified material because of the need for increased earnings per share he ________.

has a strong ego strength

Which of the following examples reflects a socially responsible action by an organization?

Apple has eliminated lead-lined glass monitors from its product line and pioneered reduced-sized packaging that leverages recyclable materials.

social screening

Applying social criteria (screens) to investment decisions

John Doe is employed with the IT department in Abel and Associates, that provides financial consultancy services to several wealthy investors. He is approached by a shady investor who offers attractive incentives for stealing some sensitive information regarding the investment patterns of one of the clients of the company. Which of the following statements best reflects John's thoughts if he is at the principled level of moral development?

By stealing from another person, I will be in violation of the moral standards I've come to expect of myself.

Susie's opposition to the use of the new uncertified material is an indication that she________.

has an internal locus of control

The ________ Act offers some legal protection to whistle-blowers. It has a provision wherein any manager who retaliates against an employee for reporting violations faces a stiff penalty of a 10-year jail sentence.

Sarbanes-Oxley

What can be said about a manager who believes that she worked hard and met the productivity goals of her organization despite unfavorable conditions?

She has an internal locus of control.

________ is defined as a business firm's intention, beyond its legal and economic obligations, to do the right things and act in ways that are good for society.

Social responsibility

values-based management

The organization's values guide employees in the way they do their jobs

A student who never considers breaking into an instructor's office to steal an accounting exam didn't think twice about asking a friend who took the same course from the same instructor last semester what questions were on the exam. What does this example illustrate?

This example illustrates the concept of issue intensity.

social obligation

When a firm engages in social actions because of its obligation to meet certain economic and legal responsibilities

social responsiveness

When a firm engages in social actions in response to some popular social need

Under what approach is the organization driven to look for ways to respect and preserve the earth and its natural resources?

activist approach

How can managers identify the ethically questionable applicants even before they became part of the workforce?

by asking the candidates to go through interviews, tests, and background checks

The ________ view of social responsibility holds that management's only social responsibility is to maximize profits.

classical

At the ________ level of moral development, ethical decisions rely on maintaining expected standards and living up to the expectations of others.

conventional

In which of the following stages of moral development do individuals live up to what is expected by people close to them and maintain conventional order by fulfilling obligations to which they have agreed?

conventional stage

A personality measure of the strength of a person's convictions

ego strength

________ measures the strength of a person's convictions.

ego strength

The aspect that differentiates social responsibility from other similar concepts is that it adds a(n) ________.

ethical imperative

Principles, values, and beliefs that define what is right and wrong behavior

ethics

________ defined as the principles and beliefs that define right and wrong decisions and behavior

ethics is

Freedom of association and the effective recognition of the right to collective bargaining are the Global Compact principles in the area of ________.

labor standards

Under the concept of social obligation, the organization does what is required by the ________.

law

Under what approach do organizations exhibit little environmental sensitivity, and simply obey laws, rules and regulations?

legal approach

What approach deals with an organization responding to the environment because of the preferences of its customers?

market approach

Which of the following is NOT a way for management to reduce unethical behavior?

monitor employee telephone calls

At the ________ level of moral development, a person's choice between right or wrong is based on personal consequences from outside sources, such as physical punishment, reward, or exchange of favors

preconventional

In which of the stages of moral development do individuals stick to rules to avoid physical punishment and follow rules only when doing so is in their immediate interest?

preconventional stage

In which of the following stages of moral development do individuals value rights of others and upholding absolute values and rights regardless of the majority's opinion?

principled stage

An individual or organization that seeks out opportunities to improve society by using practical, innovative, and sustainable approaches

social entrepreneur

In the United States a company that meets federal pollution control standards and does not discriminate in hiring, promotion, and pay is generally meeting its ________.

social obligations

The process of applying social and environmental criteria to an investment decision is known as ________.

social screening

The ________ view is that management's social responsibility goes beyond making profits to include protecting and improving society's welfare.

socioeconomic

In the ________ approach of going green, an organization works to meet the environmental demands of its employees, suppliers, or community.

stakeholder

Under what approach does the organization work to meet the environmental demands of multiple groups of people including employees, suppliers, or the community?

stakeholder approach

________ represent basic convictions about what is right and wrong.

values

basic convictions about what is right and wrong

values

If Google asks twenty-five members of its executive team to spend a full day at their annual team-building retreat building a house in Las Vegas with Habitat for Humanity, the executives would be engaging in employee ________.

volunteering efforts

Individual who raises ethical concerns or issues to others

whistle-blower

Employees who raise ethical concerns or issues in an organization are known as ________.

whistle-blowers