Management Review Chapters 1-6

________ is a key independent variable in positive organizational behavior research. A) Engagement B) Apathy C) Despair D) Constraint E) Pessimism

A Engagement

________ explains the ways in which we judge people differently, depending on the meaning we assign to a given behavior. A) Attribution theory B) Equity theory C) Object relations theory D) Attachment theory E) Cultural schema theory

A) Attribution Theory

Which of the following is a generic term that coves a broad range of offering that people experience? A) Affect B) Knowledge C) Insight D) Attention

A) affect

The statement, "A person who eats meat and then fights for animal rights demonstrates double standards" is an evaluative statement. Such an opinion constitutes the ________ component of an attitude. A) cognitive B) affective C) reflective D) behavioral E) reactive

A. Cognitive

associates study of 450 managers, _____ made the largest contribution to the success of manger in terms of speed of promotion within their organization. a) networking b) decision making c) planning d) controlling e) staffing

A. Networking

Which of the following and an example of externally caused behavior

An employee is late to work because of a punctured tire

Any incompatibility between two or more attitudes or between behavior and attitudes results in ________. A) organizational dissonance B) cognitive dissonance C) attitudinal clarification D) positivity offset E) affective reactance

B cognitive dissonance

________ is moderately correlated with organizational citizenship behavior. A) Emotional contagion B) Job satisfaction C) Absenteeism D) Turnover rate E) Cognitive dissonance

B) Job satisfaction

When Ariana Winter is told that her dog has been killed by a car, she feels deeply saddened. Her feelings are then overcome by a surge of anger at the car driver. However, minutes later, she is able to laugh and talk about the good memories spent with her pet. What is one of the reasons that Winter's reaction can be categorized as an emotion? A) Its cause is general and ambiguous. B) It lasted for a brief time period. C) It is not action-oriented. D) It is a negative feeling. E) It is cognitive in nature.

B) is lasted for a brief time period

The theory of cognitive dissonance was proposed by _____? A) Abraham Maslow B) Leon Festinger C) Geert Hofstede D) Daryl Bem E) Ivan Petrovich Pavolv

B. Leon Festinger

An area of study that analyzes ho w people behave when confronted with ethical dilemmas is

Behavioral Ethics

Why should managers be interested in their employees attitudes. A) They result from behavior B) They lead to self concordance C) They give warning of potential problems D) They result in emotional contagion E) They result in cognitive dissonance

C

Robert Springer woke up in the morning and felt a sense of joy and peace as he got ready for work. At work, though challenges came his way, he tackled them without getting stressed about them. This feeling lasted for several days that week. What is one of the reasons that Springer's feeling can be categorized as a mood and not as an emotion? A) It is more intense than emotions. B) It is brought about by a specific event. C) It is prolonged in nature. D) It is a positive feeling. E) It is indicated by a facial expression.

C) Prolonged in nature

Extremely attractive or unattractive individuals are most likely to be noticed in a group. Which of the following statements best describes the reason behind this? A) Our perception of reality depends on our past experiences. B) Our perception of reality depends on our personality. C) We don't look at targets in isolation. D) The time at which we see an object can influence our perception of the object. E) Our motives and expectations affect our perception of a target.

C) we don't look at targets in isolation

________ diversity refers to diversity in observable attributes such as race, ethnicity, sex, and age. A) Psychographic B) Additive C) Surface-level D) Disjunctive E) Conjunctive

C. Surface Level

Differences in ________ indicate surface-level diversity. A) personality B) values C) style of work D) ethnicity E) attitudes

D ethnicity

________ diversity refers to diversity with respect to attributes that are less easy to observe initially but that can be inferred after more direct experience. A. Surface-level B. Additive C. Demographic D. Deep-Level

Deep Level

_____ is the process by which individual organize and interpret their sensory impression in order to give meaning to their environment. A) Sensation B) Impression C) Apprehension D) Attribution E) Perception

E) Perception

How are management function of planning, organizing, controlling, and leading different form one another. Explain?

Explain. Short answer

Which of the following terms best describes an intense, discrete and short lived feeling experiences that were often caused by a specific even? A) perception B) cognition C) mood

Emotion

Which of the filling terms refers a a persons ability to detect and to manage emotional cues and information

Emotional Intelligence

Ellen Athers works as a communication executive at a travel house. She is known to be friendly with her colleagues and interacts with them regularly to build strong work relationships. She knows that her rapport with her co-workers is a crucial part of her work and invests time in these relationships. In addition, she is assertive in making decisions, and colleagues take her decisions seriously. Which of the following types is Athers most likely to be characterized as according to the Myers-Briggs Type Indicator (MBTI) classification? A) perceiving B) brooder C) extraverted D) introverted E) solitary

Extraverted

Diversity management refers to being unbiased by overlooking the differences between individuals in an organization. T/F

False

Emotions tend to last for several days, for a much longer time period than moods. T/F

False

Organizational behavior can be studied at 3 levels: . What are they? give an example of each

Individual, group, organization.Define each

Which of the filling best defines Organizational Behavior

It involves the study of what people do in a company and how it affects the company performance

Johanna Reid, a campaign manager at a child rights organization, recently started working on an illiteracy project. During the project she needs to motivate team members to attain their project goals.

Leading

When two people witness something at the same time and in the same situation yet interpretation it differently, factors that operates to shape their perception reside in the ______ .

Perceivers

Esther Lugo has gone for an interview at an advertising firm in Manhattan and has been asked to complete a self-report survey to help interviewers understand if she is the right candidate for the job. From the interview, they have found that she is extroverted, empathic, scrupulous, and cooperative in nature, which are key characteristics needed for the job. These characteristics about Lugo indicate her ________. A) talent B) skill C) knowledge D) genealogy E) personality

Personality

Which of the following is the most common means for measuring personality

Self report surveys

According to Milton Rokeach, ______ values refer to desirable end states.

Terminal

Which of the following is true regarding the baby boomers generation?

They give high importance to achievement and loyalty

A survey of over 2100 CFOs across 20 industries indicated that a lack of interpersonal skills is the top reason why some employees fail to Advance. T/F

True

An individuals value system is obtained by ranking the persons values in terms of their intensity. T/F

True

People are usually not aware of the factors that influence their view of reality. T/F

True

The affective component of attitude is the emotion, or feeling segment of an attitude. T/F

True

Anna Madison works as a receptionist at a fashion magazine. One morning her boss walks into the office and yells at her, telling her that the front office is a mess. After her boss leaves the room, Madison goes to the front office and violently slams the trash.

an emotion

_____ refers to evaluative statement or judgment concerning objects, people or events. A) attitude B) behavior C) appearance

attitude

Which of the following is true with respect to surface-level diversity

it refers to difference in easily perceived characteristics