Managing people and work ch15

Which of the following is a consequence of high group cohesiveness?

high emphasis on group goal achievement

_____ is the set of behaviors and tasks that a member of a group is expected to perform because of his or her position in the group.

A group role

Which of the following statements is true of group cohesiveness?

As groups become more successful, they become increasingly attractive to their members, and their cohesiveness tends to increase.

The CEO of ABC Company forms a top-management team to develop the strategic marketing plan for the organization and selects members who possess different expertise, skills, knowledge, and experience. The team, in this case, has been created with emphasis mainly on

diversity.

When Keisha, the manager of Transporters Inc., put together a new marketing team, she assigned clear roles and responsibilities to all the members of the team and appointed Kyle to lead the team. Kyle is a(n)

formal leader

At the weekly managers meetings, Jamie, the advertising manager, is expected to update the members on the company's future advertising efforts and strategies. In this case, Jamie is expected to conform to his

group role

The idea-creation team for Universal-Smile Cards includes an artist whose job is to create and draw the illustrations that will accompany new cards. The artist's job of creating and drawing illustrations for her development team is called a

group role

When managers see the need to modify the roles of members within an existing group, members of the group are encouraged to take on additional responsibilities. This is called

role making

____ can include members who are not actually employees of the organization

Virtual teams

Norman recently joined a team of technicians who work face-to-face. The team members have the expertise and experience needed to develop new products. Norman joined a(n)

research and development team.

Which of the following statements is true about group tasks?

For groups with pooled interdependence, managers should determine the appropriate group size primarily from the amount of work to be accomplished.

____ is the degree to which the members of a group are attracted to membership in the group.

Group cohesiveness

____ is when groups experience conflict within the group.

Intragroup conflict

Which of the following statements is true about groups that are smaller in size?

Managers of small work groups obtain a smaller advantage from division of labor.

Which of the following is true about the members of a large group when compared to those of a small group?

Members of large groups have more resources at their disposal.

_____ are work groups that are empowered to assume responsibility and autonomy to complete identifiable pieces of work for an organization

Self-managed work teams

_____ are work groups that are empowered to assume responsibility and autonomy to complete identifiable pieces of work for an organization.

Self-managed work teams

_____ exists when group members must perform specific tasks in a predetermined order.

Sequential task interdependence

___ are task forces that are relatively permanent.

Standing committees

Which of the following statements is true about a command group?

Subordinates who report to the same supervisor compose a command group.

Which of the following statements is true of task forces?

Task forces are committees of managers or nonmanagerial employees from various departments or divisions who meet to solve a specific, mutual problem.

Which of the following statements is true with respect to groups and teams?

The intensity with which members work together is always higher in a team than in a group

Which of the following statements is true about group cohesiveness?

When group cohesiveness is low, group members do not find their group particularly appealing and have little desire to retain their group membership.

A group of machinists in a manufacturing plant who report to the same shop foreman is an example of

a command group.

A task force submits its final report on the project that they had been working on before disbanding. At which stage is the group operating?

adjourning

In order to take advantage of the potential for synergy, managers should

appoint members with complementary skills and knowledge.

When the CEO of an organization redesigns the organizational chart to define different reporting relationships among the organization's managers, she is essentially creating _____ groups.

command

A group of telephone operators in a telecommunications company who report to the same supervisor are part of a(n)

command group.

JME Manufacturing put together a group of employees from marketing, engineering, manufacturing, and quality control to come up with a new product idea. This is an example of a(n) _____ group.

cross-functional

Angelo is the manager of the finance department and he is on a management team with managers from the marketing and production departments. Angelo's management team is a(n)

cross-functional team.

Sometimes managers form a(n) _____ group because they want to achieve their own goals.

informal

A group of workers form a(n) _____ so that the members can interact with each other socially both on and off the job.

informal group

Environment-conscious members of an organization have taken up an initiative to reduce the number of styrofoam cups and sheets of paper used by the company. They organize meetings by themselves on a weekly basis where they discuss methods of making their company more eco-friendly. The members, in this case, constitute a(n) _____ group.

interest

Which of the following is a consequence of group cohesiveness?

level of conformity to group norms

The higher the cohesiveness of a group, the higher the _____ in the group.

level of participation

During which stage of group development do close ties between group members develop?

norming

Managers need to empower self-managed teams, provide sufficient autonomy to them, and ensure that its members are motivated in the _____ stage of group development.

performing

The manager of a sales group has presented the weekly target on the number of sales her group must achieve. For this particular target to be achieved, she decides to reward the members of her group solely based on the number of sales each member makes. The type of task dependency that will exist in this case is _____ task interdependence.

pooled

For a self-managed team to be most effective, a manager must

provide training in the required fields to all the team members.

Members of research and development teams are required to come up with better or innovative products for their organization. In order to do so, the members in a team need to constantly interact and share information with each other and need to be highly coordinated in order to be most effective. From these observations, it can be concluded that _____ exists within a research and development team

reciprocal task interdependence

A member of a task force does not work as much as the others in the team, as he is confident that the others will account for his slacking. This group member is exhibiting

social loafing

______ is the tendency of group members to exert less effort when they work in groups than they would exert if they were acting alone.

social loafing

________ is performance gains that result when individuals and departments coordinate their actions

synergy