MAR4156: Chapter 17
9) Brazilian Carlos Ghosn is chief executive of:
A) Nissan Motor (Japan).
42) Which of the following is not the way U.S. auto mass producers operate?
E) lack of employee teamwork
44) The differences between lean producers and U.S. mass producers is in the way they deal with all of the following groups except:
E) managers
8) Which of the following has an American woman as the chief executive?
B) PepsiCo (USA)
2) An important leadership task involves articulating all of the following points except:
C) status.
38) Which of the following does not belong in a list of mass production in an automobile company such as Ford?
D) outsourcing from supplier specialists
29) When an organization assigns regional or worldwide product responsibility to its product divisions, there are several advantages except:
B) products can be tailored to local market needs.
5) The ability to speak foreign languages is one difference between managers born and raised in the United States and those born and raised elsewhere. Which of the following is true and reflects this statement?
A) There are 200 million chinese children studying english.
15) According to David Whitwam, former CEO of Whirlpool, one must create an organization whose people are:
A) adept at exchanging ideas, processes, and symptoms.
32) The organization design in which an employee reports to both a country manager and a functional manager is a(n):
A) matrix structure.
34) Which form of organization design is capable of integrating geographic knowledge, product knowledge, functional competencies, and customer knowledge?
A) matrix structure.
19) Which global marketing expert recommends an organization design based on a "global superstructure" that views the world in terms of 30 regions?
B) Kenichi Ohmae
22) Sony's Blu-ray DVD format has gained widespread acceptance. Sony, Sharp, Panasonic, and other Japanese manufacturers are all experiencing ________ sales of traditional electronics products.
B) declining.
47) Secondary stakeholders include all of the following except:
B) employees.
18) In today's dynamic global competitive environment, organizations need to develop new forms of:
B) flexibility, efficiency, and responsiveness.
23) As a company's initial international business involvement becomes too much for a single manager or export department to handle, the next step is typically to establish a(n):
B) international division structure.
35) Having established that the matrix organizational structure is appropriate, management can expect to integrate the following competency on a worldwide basis:
B) product knowledge and know-how.
31) Under the geographical and product division structures, for the company with French origins, France is:
B) simply another geographic market.
30) One of the potential drawbacks of a regional management center is that:
B) the cost can be prohibitive.
20) Organizations vary in terms of the size and potential of targeted global markets and local management competence in different country markets. Considering different factors and facts related to the constellation of pressures, which of the following statements is not accurate?
C) No two organizations arrive at precisely the same organizational pattern.
12) When Brazilian Carlos Ghosn was installed as chief executive, he introduced two new words into Nissan's lexicon:
C) speed and commitment
7) Inge G. Thulin is chief executive of:
B) 3M (USA).
6) Indra K. Nooyi is chief executive of:
B) PepsiCo (USA).
36) Which global company has dissolved its matrix structure in order to achieve "greater speed and efficiency by further focusing and flattening the organization"?
D) ABB
11) Joseph Tripodi is Chief Marketing and Commercial Officer of:
D) Coca-Cola (USA).
43) Which of the following assumptions does not belong in a list of characteristics of lean production?
D) maximize backwards integration
33) Boeing has reorganized its commercial transport design and manufacturing engineers from functional lines into a matrix organization. This new design is expected to have all of the following benefits except:
D) provide customer contacts
37) The key to successful matrix management is ensuring that managers are able to:
D) resolve conflicts38) Which of the following does not belong in a list of mass production in an automobile company such as Ford? and achieve integration.
25) Hershey rolled out a new line of condensed-milk candies, named Yo-man, specifically targeting the premium candy segment in:
E) China.
50) All of the following statements regarding Starbucks are true except:
E) Shareholders consider Starbucks' stock to be risky investment
16) Which of the following is the best organization structure for global marketing?
E) There is no single "best" structure.
48) In developing countries, globalization's opponents accuse companies of:
E) all of the above
52) Nike came under fire from critics who alleged poor working conditions in the factories that make the company's athletic shoes. This is an example of the demand for:
E) corporate social responsibility
51) In a socially responsible firm, employees perform all of the following except:
E) develop their own core ideologies.
45) In contrast to the lean producers, U.S. mass producers typically maintain operations that involve all of the following except:
E) employee teamwork
26) A company with headquarters in the United States and operational units in the Netherlands, France, Italy, and Spain would be well advised to consider establishing a(n):
E) regional management center.
27) A company with headquarters in Europe and operational units in Canada, the United States, and Mexico would be well advised to consider establishing a(n):
E) regional management center.
17) In the fast changing, competitive environment, new global realities are emerging, which include all of the following needs except:
E) to deliver success.
39) Which of the following does not describe the Toyota Production System (TPS)?
C) fixed setup time
41) Concepts such as "assembler value chains" and "downstream value chains" are associated with:
A) lean production.
3) In addition to "selling" their vision, top management at both Whirlpool and GE face the formidable task of building:
C) a cadre of globally oriented managers.
21) Management experts often use terms like ________ to describe an organization in which autonomous business units operate with their own agendas and a minimum of horizontal interdependence.
C) chimneys
14) Organizations, in order to be globally successful, must be viewed as portfolio of:
C) competencies.
28) The advantages that a regional management center can offer include all of the following except:
C) considerable cost saving.
4) Yong Nam, CEO of LG, recently stipulated that English would be required throughout the company. His reasons for this action included all of the following statements except:
C) impede information sharing.
13) According to Prahalad and Hamel, a core competence has all of the following characteristics except:
C) it is easy for competitors to imitate.
46) Primary stakeholders include all of the following except:
C) media.
10) Howard Stringer, a native of the United Kingdom, is Chairman of:
D) Sony (Japan).
24) Which of the following does not contribute to the establishment of an international division?
D) a lack of desire by management to scan the globe for opportunities and theats.
49) Lessons that are learned from Starbucks' company's cooperation with NGOs include all of the following except:
D) appreciate the value of the NGOs dependence.
1) According to Carly Fiorina, former CEO of Hewlett-Packard, leadership is about:
D) connecting.
40) Employee ability is emphasized in a lean production environment. Before being hired, people seeking jobs with Toyota participate in the Day of Work, an assessment test to determine who has the right mix of qualities. These qualities include all of the following except:
D) decision making
53) The universal concerns for global companies established by the United Nations Global Compact consist of the following three dimensions:
D) human rights, labor, and the environment.