Master Data

What is Automated Opportunity Load?

Formerly known as Channel Load. It is a process that extracts booked orders from EBS and uploads them as Closed Booked Opportunities in SFDC

What are the four SFDC information types?

Leads, quotes, opportunities, bookings.

What are the two types of SKUs?

Marketing SKUs: SKUs that go to a customer and Service SKUs: invoiced and provides content and warranty to the customer

What are Opportunities?

Pending deals

What are the Red Hat Business Units?

Platform, mobile,storage, cloud, middleware, OpenShift

Account

Represents the attributes of the business relationship that a party can enter into with another party. An account cannot exist without a party.

SST

Single Source of Truth

What are the opportunity types?

Standard, co-term, evaluation, Rebook

Master Data

The core data essential to operations of a business. It is the data required to conduct business

What is Data Governance?

The overall management of the availability, usability, integrity and security of data used in a enterprise.

TCA

Trading Community Architecture - a data model that allows companies to manage complex information related to the organization's business partners.

How many layers does the customer concept have?

Two layers. The party layer and the account layer. The term customer is a combination of both.

What are leads

Untouched people or companies. Leads are used to capture the interest of a prospect

What is an order?

A document that is translated into its own product codes and inventory requirements to provide customers with the product and services they have requested.

Customer

A person or organization with whom a financial relationship has been established

Party

An entity that can enter into a business relationship, such as buying and selling, and can be of the type Organization or Person. A party exist independently of any selling or buying relationship

Oracle entity objects

Business components that encapsulates the business model, including data, rules, and persistence behavior.

What are the CDH Information types?

Company name, address, contact, contact points, hierarchy, DUNS number, industry codes and classification

EBS Information types

Contract, order, invoice, fulfillment