MG470

Out-group subordinates are distinguished from in-group subordinates by their high degree of loyalty, commitment, and trust felt toward their leader.

False

Identify a true statement about goal setting.

Follower participation in goal setting often leads to higher levels of commitment and performance if the leader is perceived to be incompetent.

In the context of organizational tasks, which of the following best describes task interdependence?

It concerns the degree to which tasks require coordination and synchronization for work groups or teams to accomplish desired goals.

In the context of the fundamental needs that affect motivation, which of the following statements is true of the work of Daniel Pink?

Pink maintained that rewards and punishment work well for motivating employees doing routine and assembly line work.

In the context of diagnosing performance problems, which of the following statements is most likely true of the expectations component of the performance model?

Problems occur when teams are unclear about their objectives.

Which of the following statements about a company's vision is most likely false?

The final destination for an organization is identified in its vision.

According to Robert Kelley's basic styles of followership, which of the following statements is true about pragmatist followers?

They are rarely committed to their group's work goals.

Which of the following statements is true about leaders who are in the first quadrant of the credibility matrix?

They have a high level of trust and a high level of expertise.

Which of the following terms is best described as avoiding interpersonal conflict entirely either by giving up and giving in or by expressing one's needs in an apologetic, self-effacing way?

acquiescence

__ is an effort to attain objectives by attacking or hurting others.

aggression

Typically, greater horizontal complexity is associated with

an increased likelihood for communication breakdowns between subunits.

Which of the following would least likely improve a leader's feedback skills?

being critical

In the context of the root causes of managerial incompetence and derailment, which of the following occurs when taxing situational or follower events permanently disrupt a person's ability to build teams or get results?

chronic managerial incompetence

The ability to control others through the fear of punishment or the loss of valued outcomes is known as

coercive power

Which of the following is a team trip wire presented by Hackman?

create an inappropriate authority balance in the group

A study of 750 firms by Watson-Wyatt, a human resource consulting firm, reported that companies that used 360-degree feedback systems had a 10.6 percent increase in shareholder value.

false

According to Herzberg's two-factor theory, job security is a motivator that leads to job satisfaction.

false

According to the fundamental archetypes of leadership, the Warrior'Knight archetype refers to a leader who challenges the status quo and guides adaptation.

false

Being helpful, honest, and logical are examples of terminal values.

false

Followers with relatively more referent power than their peers have little opportunity to deviate from group norms.

false

In terms of a model of performance, the two components that make up capabilities are training and goal setting.

false

Task-oriented behavior is never adequate for accomplishing long-term objectives.

false

experience is just a matter of what events happen to you

false

Behaviors that are concerned with motivating subordinates to accomplish the task at hand are called ________ behaviors.

goal emphasis

Unlike societies higher on collectivism, societies higher on individualism tend to

have higher heart attack rates

In the context of Beer's model of a rational approach to organizational change, which of the following will most likely result in increasing the amount of change

increasing the clarity of vision

Building social capita

is the leadership competency of developing and maintaining relationships that allow people to work together.

building social capital

is the leadership competency of developing and maintaining relationships that allow people to work together.

Goal emphasis and work facilitation are ________ dimensions of leadership behavior.

job centered

Values are most likely

learned through the socialization process

In the context of the dark side of leadership, which of the following describes the common reasons why people in positions of authority have difficulty engaging followers, building teams, or getting results through others?

managerial derailment

Which of the following assesses the overall degree to which employees are satisfied with their organization and their job?

motivators

In the context of job satisfaction, the notion of being at work while one's brain is not fully engaged is referred to as

presenteeism

In a systems view of communication, identify the immediate next step after "expression."

reception

In the context of dark-side personality traits in leaders, which trait is associated with an unhealthy mistrust of others, constant questioning of the motives and integrity of followers, and vigilance for signs of disloyalty?

skeptical

Which of the following is a term that refers to the phenomenon of reduced effort by people when they are not individually accountable for their work?

social loafing

Technical competence is especially important for first-line supervisors because they

spend considerable time training their followers

In the context of the nature of groups, ________ are the informal rules groups adopt to regulate and regularize group members' behaviors.

task roles

Which of the following generation of workers tends to be technologically savvy, independent, and skeptical of institutions and hierarchy?

the Gen Xers

A leader's credibility erodes if the team members are not held accountable for behavior that is misaligned with the team's operating principles.

true

A manager's intelligence is directly related to his or her ability to make decisions as well as his or her ability to build cohesive teams and get results.

true

According to Robert Kelley, the best followers are self-starters who take initiative for themselves.

true

Organizational climate is partly a function of organizational culture.

true

People in positions of authority can leverage the intelligence and experience of their staffs to develop solutions that help their teams succeed.

true

Research indicates that the distance between virtual teams is geographical, organizational, temporal, and cultural.

true

The concept of motivation helps explain differences seen among people in terms of the energy and direction of their behavior.

true

The ultimate test of a servant leader's work is whether those served develop toward being more responsible, caring, and competent individuals.

true

Useful information about a leader's strengths and development needs is most likely provided by 360-degree feedback.

true

Unlike the role approach, the constructionist approach

views leadership as combined acts of leading and following by different individuals.

Leaders who pull people together on the basis of shared beliefs and a common sense of organizational purpose and belonging are most likely the ones

who create a compelling vision

In survey research by Judith Rosener that identified several differences in how men and women described their leadership experiences, it was found that

women helped subordinates develop commitment to broader goals than their own self-interest.

Identify a true statement about providing constructive feedback.

An issue related to impressions and evaluative feedback concerns the distinction between job-related feedback and more discretionary feedback.

In the context of factors affecting motivation at work, which of the following statements is true of empowerment?

Delegating leadership and decision making down to the lowest level possible is a component of empowerment.

Which of the following statements about goals is most likely false?

Easily attainable goals result in higher levels of effort and performance.

Which statement is most likely true about followers having a good working relationship with their superiors?

Superiors and followers with good relationships tend to experience less conflict.

In the context of approaches to motivation, an empowered worker will have fewer choices in how and when to accomplish high work demands and as such will suffer from more stress than will an unempowered worker.

false

In the context of organizational structure, horizontal complexity refers to the number of hierarchical levels appearing on an organizational chart.

false

In the context of the Rocket Model, teams with low levels of buy-in have team members who believe in what the team is trying to accomplish and will enthusiastically put forth the effort needed to complete their assigned tasks and make the team successful.

false

Leaders usually can exert more power during periods of relative calm than during a crisis.

false

Leaders who state that they have an open-door policy have clearly invited feedback and are open to discussing things.

false

Role conflict occurs whenever leaders or followers are unclear about what they need to do and how they should do it.

false

Social contact is better satisfied by organizations than by groups.

false

Studies indicate that perception is basically a passive activity suggesting that everyone attends to all aspects of a situation equally.

false

Subordinates can usually tell whether or not they are doing a good job even without feedback.

false

According to Patricia O'Connell's webs of belief, which of the following webs of belief is associated with respecting and caring for all creation, and honoring the needs and identities of everyone in every culture?

reverence

In the context of the Multifactor Leadership Questionnaire (MLQ., which of the following is assessed by the five transformational leadership factors?

the degree to which a leader instills pride in others

In the context of the new leader onboarding road map, which of the following steps most likely involves gathering benchmarking information from other organizations, meeting with key external customers and suppliers, and if appropriate, meeting with the former team leader?

the first two months

Which of the following statements about transformational leaders is most likely true?

they are inherently future oriented

Emotions are often the fuel driving large-scale initiatives for change.

true

Employees working for leaders they think are credible are highly likely to work long hours.

true

In general, leaders will be only as effective as the followers and teams they lead.

true

In the context of understanding and improving employee engagement, presenteeism is the notion of being at work while one's brain is not fully engaged

true

Influence is the degree of actual change in a target person's attitudes, values, beliefs, or behaviors.

true

Influence tactics refer to one person's actual behaviors designed to change another person's attitudes, beliefs, values, or behaviors.

true

Keeping a journal is likely to increase the likelihood that leaders will be able to look at an event from a different perspective.

true

Leadership behaviors are a function of intelligence, personality traits, emotional intelligence, values, attitudes, interests, knowledge, and experience.

true