MGMt 1 CH 11 MIDTERM PREP

methods HR managers use to recruit new employees

internal sources include those hired from within, or external sources like ads, agencies, placement bureaus, consultants, online sites, professional orgs, referrals, and online/walk in applications

6 steps in appraising employee performance

1. establish performance standards 2. communicate those standards 3. compare performance to standards 4. discuss results 5. take corrective action when needed 6. use the results for decisions about promotions, compensation, additional training, firing

6 steps of performance appraisal

1. establishing performance standards 2. communicating those standards 3. evaluating performance 4. discussing results with employees 5. taking corrective action 6. using the results to make decisions

6 steps in the selection process

1. obtaining complete application forms 2. conducting initial and follow-up interviews 3. giving employment tests 4. conducting background investigations 5. obtaining results from physical exams 6. establishing trial periods

job specification

A summary of the minimal education and skills needed to do a particular job.

benefits of cafeteria plan

Fringe benefit plan that allows employees to choose the benefits they want up to a certain dollar amount.

FMLA (Family and Medical Leave Act)

Mandates up to 12 weeks of unpaid leave per year for birth, adoption, or serious family illness

ADEA (Age Discrimination in Employment Act)

Prohibits discrimination against employees over 40

job description

Specifies the objectives of the job, the type of work, the responsibilities and duties, working conditions and relationship to other jobs

EEOC (Equal Employment Opportunity Commission)

The Government agency that oversees discrimination in the workplace - regulatory force in the administration of HR management

HRIS (Human Resource Information System)

a computer system used to acquire, store, manipulate, analyze, retrieve, and distribute information related to an organization's human resources

development

focuses on long term abilities

training

focuses on short term skills

civil rights act

for firms with 15 or more employees, outlawed discrimination in employment based on sex, race, color, religion, or national origin

Title VII of the Civil Rights Act of 1964

forbids discrimination in hiring, firing, compensation, apprenticeships, training, terms, conditions, or privileges of employment based on race, religion, sex, or origin

team compensation includes

gain sharing and skilled based compensation, managers also reward outstanding individual performance

pay systems

Hay method is based on job grades, each of which has a strict pay range. Market-based pay structures compensate people relative to the market value of their job, regardless of their level in the organization

what are the current challenges and opportunities in human resource area

changing demographics, shortage of trained workers, lots of unskilled workers, skilled workers in declining industries requiring retraining, changing employee work attitudes, complex laws and regulations

common types of compensation systems

salary systems, hourly wages, piecework, commission plans, bonus plans, profit-sharing plans, and stock options

ADA (Americans with Disabilities Act)

Prohibits discrimination against qualified individuals with disabilities; Requires companies to make reasonable accommodations for qualified individuals with disabilities.

performance appraisal purpose

An evaluation that measures employee performance against established standards in order to make decisions about promotions, compensation, training, or termination.

mentoring

An experienced employee who supervises, coaches, and guides lower-level employees by introducing them to the right people and generally being their organizational sponsor.

fringe benefits

Any financial extras beyond the regular pay check, such as health insurance, life insurance, paid vacation and/or retirement

HRM (Human Resource Management)

The process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals.

networking

The process of establishing and maintaining contacts with key managers in one's own organization and other organizations and using those contacts to weave strong relationships that serve as informal development systems.

training activities

employee orientation, on and off the job training, apprentice programs, online training, vestibule training, and job simulation

contingent workers

employees that include part-time workers, temporary workers, seasonal workers, independent contractors, interns, and co-op students

recruitment has become difficult because

legal restrictions complicate hiring and firing practices, finding employees are difficult esp if company is considered unattractive workplace

5 steps in HR planning

1. preparing a human resource inventory of the orgs employees 2. preparing a job analysis 3. assessing future demand 4. asessing future supply 5. establishing a plan for recruiting, hiring, educating ,appraising, compensating, and scheduling employees

ERISA (Employee Retirement Income Security Act)

Enables vesting in and portability of a retirement program

fair labor standards act

Established a minimum hourly wage and a maximum number of hours in the workweek for the entire country. Set rules for the employment of workers under 16 and banned hazardous factory work for those under 18.

National Labor Relations Act

established collective bargaining in labor management relations and limited management interference in the right employees to have a collective bargaining agent

Americans with Disabilities Act

prohibits employers from discriminating against qualified individuals with disabilities in hiring, advancement, or compensation and requires them to adapt the workplace if necessary

why is there an increase in hiring contingent workers

workers want diversity and flexibility, employers hiring people to complete a task