MGMT 3310 Chapter 16

Which need describes the desire to be accepted by one's peer, have friendships, be part of a group, and be loved?

Belongingness needs

The _____ involves whether putting effort into a task will lead to high performance.

E -> P expectancy

_____ is power sharing, or the delegation of power or authority to subordinates in an organization.

Empowerment

Nelson is motivated by a strong need for recognition and is continually seeking credit for his contributions to the organization. According to Maslow, Neil is motivated by which category of needs?

Esteem

Which of the following is based on the relationships between effort, performance, and outcomes?

Expectancy theory

_____ is the extent to which doing the job provides information back to the employee about his or her performance.

Feedback

Which of the following is a content theory that proposes that people are motivated by physiological, safety, belongingness, esteem, and self-actualization needs?

Hierarchy of needs theory

Which of the following combines a series of tasks into one new, broader job?

Job enlargement

_____ systematically moves employees from one job to another, thereby increasing the number of different tasks an employee performs without increasing the complexity of any one job.

Job rotation

Which of the following is the arousal, direction, and persistence of behavior?

Motivation

Tim is a manager at Chuck's Construction. He sees little opportunity for advancement at Chuck's Construction, regardless of how well he performs. Which of the following expectancies is low for Tim?

P -> O expectancy

According to Herzberg, _____ is an example of a hygiene factor.

Pay

_____ describe the most basic human physical needs, including food, water and oxygen.

Physiological needs

Which of the following is the administration of a pleasant and rewarding consequence following a desired behavior?

Positive reinforcement

_____ occurs when an individual sees others perform certain behaviors and get rewarded for them.

Vicarious learning

The removal of an unpleasant consequence following a desired behavior is referred to as:

avoidance learning

A(n)_____ is an example of an intrinsic reward.

employee's feelings of self-worth

A(n)_____ refers to a reward given by another person.

extrinsic reward

In goal-setting theory, _____ refers to the idea that employees have to "buy into" the goals.

goal acceptance

In goal-setting theory, _____ refers to the degree to which goals are concrete and unambiguous.

goal specificity

According to Maslow, the highest order needs are:

self-actualization needs