Mgmt 371 ch. 6
D
Under what approach is the organization driven to look for ways to respect and preserve the earth and its natural resources? A) stakeholder approach B) market approach C) legal approach D) activist approach
a
Despite reassurances from R&D's internal testing lab, Stephen believes the new material for climbing ropes should not be used in their manufacture until it has been certified by an independent lab. It would appear that Stephen has ________. A) high ego strength B) weak ego strength C) internal locus of control D) external locus of control
c
In which of the following stages of moral development do individuals value rights of others and upholding absolute values and rights regardless of the majority's opinion? A) preconventional stage B) conventional stage C) principled stage D) post-conventional stage
a
One way to evaluate a company's green actions is to use the ________ list of the most sustainable corporations in the world. A) Global 100 B) Global 500 C) Global 400 D) Global 200
D
Which of the following arguments on social responsibility states that there is no direct line of responsibility for social actions? A) dilution of purpose B) ethical obligation C) balance of responsibility and power D) lack of accountability
a
A student who never considers breaking into an instructor's office to steal an accounting exam didn't think twice about asking a friend who took the same course from the same instructor last semester what questions were on the exam. What does this example illustrate? A) This example illustrates the concept of issue intensity. B) The student involved has an internal locus of control. C) The student involved has a strong ego strength. D) This example illustrates the concept of value-based management.
D
Carson wants to build an electricity generating plant that uses combustible fuels collected from the city's garbage, and located near the downtown government area so that the steam could be used for heating the government buildings after it has passed through the generating turbines. Carson is being mostly ________. A) socially guarded B) socially focused C) socially obligated D) socially responsive
c
Freedom of association and the effective recognition of the right to collective bargaining are the Global Compact principles in the area of ________. A) anti-corruption B) human rights C) labor standards D) union representation
d
How can managers identify the ethically questionable applicants even before they become part of the workforce? A) by performing background checks B) by requiring letters of recommendation C) by favoring candidates who come with a reference from existing employees D) by including integrity testing in the selection process
c
The Foreign Corrupt Practices Act makes it illegal for U.S. firms to ________. A) make any cash payment for deferential treatment in a foreign transaction B) make any payment over 5 percent of total cost toward administrative overhead in foreign transactions C) knowingly corrupt a foreign official D) knowingly pay a foreign clerical or administrative employee in exchange for service
a
The ________ Act offers some legal protection to whistle-blowers. It has a provision wherein any manager who retaliates against an employee for reporting violations faces a stiff penalty of a 10-year jail sentence. A) Sarbanes-Oxley B) Glass-Steagall C) Taft-Hartley D) Landrum-Griffin
B
The ________ view is that management's social responsibility goes beyond making profits to include protecting and improving society's welfare. A) sociotechnical B) socioeconomic C) sociocultural D) sociopolitical
B
The ________ view of social responsibility holds that management's only social responsibility is to maximize profits. A) socioeconomic B) classical C) sociocultural D) neoclassical
a
The primary debate about ethics training programs is whether ________. A) ethics can be taught B) ethics training is sufficient C) the programs cause a regression in a person's moral development D) the programs decrease awareness of ethical issues in business
B
What approach deals with an organization changing its interaction with the environment because of the preferences of its customers? A) stakeholder approach B) market approach C) legal approach D) activist approach
d
What can be said about a manager who believes that she can work hard and will meet the productivity goals of her organization despite unfavorable conditions? A) She has an external locus of control. B) She has a high ego strength. C) She has a weak ego strength. D) She has an internal locus of control.
D
Under the concept of social obligation, the organization does what is required by the ________. A) society B) stakeholders C) environment D) law
A
The aspect that differentiates social responsibility from other similar concepts is that it adds a(n) ________. A) ethical imperative B) legal imperative C) environmental imperative D) social imperative
B
The belief that business involvement can help solve difficult social problems is the ________ argument on social responsibility. A) public expectation B) public image C) better environment D) possession of resources
a
The centerpiece of the ________ efforts is the Anti-Bribery Convention that was the first global instrument to combat corruption in cross-border business deals. A) Organization for Economic Co-operation and Development's B) Institute of Global Ethics' C) Ethics and Compliance Officer Association's D) United Nations'
d
The idea that businesses should eliminate discrimination with respect to employment and occupation is a Global Compact principle in the area of ________. A) anticorruption B) human rights C) environment D) labor standards
D
The most outspoken advocate of the classical view of social responsibility is economist and Nobel laureate ________. A) George Stigler B) John McCain C) Bernard Madoff D) Milton Friedman
b
The phrase "My word is my bond" is likely to be spoken by someone at the ________ stage of moral development. A) pre-conventional B) conventional C) post-conventional D) principled
b
Upper management is pushing hard to increase earnings per share. If Moe yields to this pressure despite misgivings about the use of a non-certified material in the production of climbing equipment, he will be demonstrating ________. A) high ego strength B) weak ego strength C) internal locus of control D) external locus of control
C
When a firm advertises that it only uses recycled paper products, it is ________. A) meeting its social obligation B) meeting its social screening requirements C) being socially responsive D) following ISO 9000 standards
b
Which of the following ISO standards is related to environmental management? A) ISO 9000 B) ISO 14000 C) ISO 16000 D) ISO 8000
a
Which of the following ISO standards is related to quality management? A) ISO 9000 B) ISO 14000 C) ISO 8000 D) ISO 15000
D
Which of the following approaches of going green reflects the highest degree of environmental sensitivity and is also a good illustration of the social responsibility of the organization? A) legal approach B) market approach C) stakeholder approach D) activist approach
A
In which of the following approaches of going green does the organization exhibit the least environmental sensitivity? A) light green approach B) dark green approach C) market approach D) stakeholder approach
A
A U.S. business that provides on-site childcare facilities for employees is ________. A) being socially responsive B) fulfilling its social obligations C) adopting social screening D) practicing green management
c
A ________ is a formal statement of an organization's primary values and the ethical rules it expects its employees to follow. A) mission statement B) values statement C) code of ethics D) vision statement
b
A ________ is an individual or organization who seeks out opportunities to improve society by using practical, innovative, and sustainable approaches. A) sustainability contractor B) social entrepreneur C) philanthropist D) whistle-blower
d
A cartoon showing black smoke from a smokestack and the caption "We're okay as long as the wind keeps blowing" illustrates which factor of issue intensity? A) consensus of wrong B) greatness of harm C) probability of harm D) proximity to victims
B
According to the ________ argument on social responsibility, businesses should be socially responsible because responsible actions are the right thing to do. A) better environment B) ethical obligation C) public image D) superiority of prevention over cures
A
At the ________ level of moral development, a person's choice between right or wrong is based on personal consequences from outside sources, such as physical punishment, reward, or exchange of favors. A) preconventional B) conventional C) principled D) post-conventional
B
At the ________ level of moral development, ethical decisions rely on maintaining expected standards and living up to the expectations of others. A) preconventional B) conventional C) principled D) post-conventional
c
At the ________ level of moral development, individuals define moral values apart from the authority of the groups to which they belong or society in general. A) preconventional B) conventional C) principled D) post-conventional
D
Baskins wants to build a nuclear plant because this will not add to his city's already serious pollution problem, while taking care of its electricity requirements. Baskins is following which of the social responsibility views? A) market view B) activist view C) classical view D) socioeconomic view
b
In which of the following stages of moral development do individuals live up to what is expected by people close to them and maintain order by fulfilling obligations to which they have agreed? A) conscientious stage B) conventional stage C) principled stage D) preconventional stage
a
If Google asks 25 members of its executive team to spend a full day during their annual team-building retreat building a house in Las Vegas with Habitat for Humanity, the executives would be engaging in employee ________. A) volunteering efforts B) entrepreneuring efforts C) whistle-blowing efforts D) administering efforts
c
If your university provides job-share programs, builds a day-care facility, and only uses recycled paper, it could be said to be ________. A) fulfilling its social obligation B) socially aware C) socially responsive D) socially image conscious
A
If your university was paying minimum wage when necessary and applying the minimum legal standards to its employees work environment, it would be said to have fulfilled its ________. A) social obligation B) social responsibility C) social responsiveness D) social expectation
c
In the United States a company that meets but does not exceed federal pollution control standards and does not discriminate in hiring, promotion, and pay is generally meeting its ________. A) social screening requirements B) green management requirements C) social obligation D) social responsibility
D
In the ________ approach of going green, an organization works to meet the environmental demands of its employees, suppliers, or community. A) dark green B) light green C) market D) stakeholder
B
In the ________ approach of going green, organizations respond to the environmental preferences of customers. A) legal B) market C) stakeholder D) activist
c
John is offered an attractive incentive to steal sensitive information about his company's wealthy investment customers. Which of the following statements best reflects John's thoughts if he is at the preconventional level of moral development? A) If I do go through with the act, I will be letting down my manager and coworkers badly. B) My job is to protect the information that this company deals in and I should not violate my duties. C) I am liable to be criminally prosecuted for my involvement in stealing the information. D) Going through with this act would be highly unfair not just to the client, but also to my employers.
A
Norman is a stickler for following the rules because he is sure he will be caught and punished if he doesn't. What is Norman's level of moral development? A) preconventional B) conventional C) principled D) post-conventional
b
John is offered an attractive incentive to steal sensitive information about his company's wealthy investment customers. Which of the following statements best reflects John's thoughts if he is at the principled level of moral development? A) My job is to protect the information that this company deals in and I should not be violating my duties. B) By stealing from another person, I will be in violation of the moral standards I've come to expect of myself. C) If my involvement is detected, my friends and family would be humiliated by my actions. D) If I am convicted for this crime, I will surely be imprisoned and will probably never be employed anywhere else.
d
Managers who consider the impact of their organization on the natural environment are said to be practicing ________. A) value-based management B) ethics-based management C) socially responsible management D) green management
c
Many companies around the globe voluntarily report their efforts in promoting environmental sustainability using the guidelines developed by the ________. A) Global Compact B) Environmental Protection Agency C) Global Reporting Initiative D) Organization for Economic Co-operation and Development
c
Marveline Company brought in help from outside to evaluate decisions and management practices in relation to the organization's code of ethics. These evaluations are called ________. A) social responsibility audits B) social protective audits C) independent social audits D) independent ethics audits
D
Miller's Multivitamins uses only organically grown fruits and vegetables in its vitamins. It purifies any water used in its processes before releasing it back into the environment and exceeds the EPA requirements for cleaning particulates from the air it uses. Which approach to green management does Miller's Multivitamins use? A) legal B) market C) stakeholder D) activist
c
Pharmacists who decline to dispense drugs that cause abortions are functioning at the ________ stage of moral development. A) preconventional B) conventional C) principled D) post-conventional
D
Social obligation is the obligation of a business to meet its ________. A) social and legal responsibilities B) economic and social responsibilities C) social and economic responsibilities D) economic and legal responsibilities
D
The process of applying social and environmental criteria to an investment decision is known as ________. A) green screening B) value-based selection C) violation of profit maximization D) social screening
C
Under what approach do organizations exhibit little environmental sensitivity, and simply obey laws, rules and regulations? A) stakeholder approach B) market approach C) legal approach D) activist approach
A
Under what approach does the organization work to meet the environmental demands of multiple groups of people including employees, suppliers, or the community? A) stakeholder approach B) market approach C) legal approach D) activist approach
b
To be named on the Global 100 list, which is announced each year at the World Economic Forum, a company ________. A) has to have earned ISO certification B) has to display a superior ability to effectively manage environmental and social factors C) has to be free from EPA violations D) has to submit an application with supporting documentation
B
Which of the following examples reflects a socially responsible action by an organization? A) Ford Motor Company became the first automaker to endorse a federal ban on sending text messages while driving. B) Apple has eliminated lead-lined glass monitors from its product line and pioneered reduced-sized packaging that leverages recyclable materials. C) Chick-fil-A has stopped selling products containing meat from poultry raised with antibiotics. D) UPS has a company-wide policy that urges employees to volunteer during natural disasters and other crises.
b
Which of the following is true concerning the impact of organizational culture on ethical behavior? A) An organization with low conflict tolerance encourages ethical behavior. B) An organization with strong culture can encourage either ethical or unethical behavior. C) An organizational culture that is high in conflict tolerance encourages unethical behavior. D) An organizational culture that is high in control encourages unethical behavior.
d
Which of the following options is most likely to have the greatest impact in encouraging employees to behave ethically? A) Select only ethical employees. B) Provide a written code of ethics and decision rules. C) Model ethical behavior beginning with the organization's top leaders. D) Implement a comprehensive ethical program.
a
Your university has tried to promote the establishment of shared values so that all members will understand its beliefs. The university has established ________ management. A) values-based B) stakeholder-based C) leadership-based D) market-based
C
Appleton would like to build a coal-burning electric generating facility located in a remote area because the cost involved is moderate. Appleton is following which of the social responsibility views? A) legal view B) stakeholder view C) classical view D) socioeconomic view
A
EPA regulations permit the release of 150 micrograms of particulate matter per cubic meter of air every 24 hours from paint shops. Utilimotors, a utility truck maker, monitors its emissions so it releases between 140 and 150 micrograms. Which approach of green management does Utilimotors use? A) legal approach B) market approach C) stakeholder approach D) activist approach
A
In which of the stages of moral development do individuals stick to rules to avoid physical punishment and follow rules only when doing so is in their immediate interest? A) preconventional stage B) conventional stage C) principled stage D) post-conventional stage
B
Which of the following arguments on social responsibility states that a business is socially responsible only when it pursues its economic interests? A) public expectations B) violation of profit maximization C) superiority of prevention over cures D) possession of resources
A
Which of the following arguments on social responsibility states that businesses should address social problems before they become serious and costly to correct? A) superiority of prevention over cures B) possession of resources C) balance of responsibility and power D) better environment
B
Which of the following arguments on social responsibility states that pursuing social goals hurts a business's economic productivity? A) long-run profits B) dilution of purpose C) stakeholder interests D) public image
b
Which of the following organizations is best suited to promote ethical behavior in its employees? A) An organization that has a reward and punishment system that depends on specific goal outcomes. B) An organization that has formal rules and regulations in place. C) An organization that punishes employees who do not meet goals. D) An organization rewards success without asking how it was achieved.
d
________ defined as the basic convictions about right and wrong decisions and behavior. A) Beliefs are B) Principles are C) Ethics is D) Values are
b
________ is a document created by the United Nations outlining principles for doing business globally in the areas of human rights, labor, the environment, and anticorruption. A) The Global Reporting Initiative B) The Global Compact C) The Global Convention D) The Global Ethics Answer: B
B
________ is defined as a business firm's intention, beyond its legal and economic obligations, to do the right things and act in ways that are good for society. A) Social obligation B) Social responsibility C) Social screening D) Values-based management
b
________ is the degree to which people believe they control their own fate. A) Ego strength B) Locus of control C) Social responsibility D) Social obligation
c
________ measures the strength of a person's convictions. A) Moral development B) Locus of control C) Ego strength D) Social desirability
b
________ represent basic convictions about what is right and wrong. A) Dogmas B) Values C) Principles D) Beliefs