MGMT 450 Chapter 1
________ is the person who heads the department responsible for managing and maintaining information systems, and ensuring they support the organization's strategic goals.
Chief Information Officer
In an information systems department, which of the following persons is responsible for ensuring that the company's confidential information is well protected from hackers, disasters, accidents, and rogue employees?
Chief Information Security Officer
Unknown hackers penetrate the network security of Citibank, and steal the personal identification information of approximately 200,000 clients. Which of the following persons will be responsible for handling this situation?
Chief Information Security Officer
What are individual facts or pieces of information called?
Data
________ refers to the processes by which electronic data that might be used as legal evidence are requested, secured, and searched.
E-discovery
Which of the following allows an organization to keep its information secure?
Epoxy glue
China is known as the world's "back office" because innumerable companies in China manage information system applications for a growing number of multinational corporations.
False
In certain situations, such as fund-raising for an NGO, information systems are not of much use.
False
Information system processes are not influenced by human motivations and the way people look at process improvements.
False
Most volunteer organization are concerned with safeguarding and increasing the security of their information.
False
When team members use online tools, the psychology of group dynamics change for the positive.
False
What are facts that are assembled and analyzed to add meaning and usefulness called?
Information
Tiny Navigon included free traffic updates with its portable navigation devices by tapping into FM radio stations from major cities that make up a central database of traffic information. How did this strategy impact them?
It gave them a competitive advantage.
Which of the following statements is not true about user-generated content?
It is people and technology driven, and does not require processes and data.
Which of the following is not true of information systems?
Most organizations develop their own information systems to handle their back-office information needs.
Which of the following is true of information systems that support collaborative human activities?
These systems need to accommodate numerous possibilities.
"01010011 01001111 01010011" is an example of data, while the binary code for SOS is information, and the word "HELP!!!" is knowledge.
True
Which of the following organizations will be most likely to restrict its employees' Internet usage?
a hospital
A high-end women's clothing store has an inefficient checkout system. This will have ________.
a negative impact on customer relationship
The information that managers use to make decisions, drawn from the company's own information systems or external sources is called ________.
business intelligence
Anything that gives a firm a lead over its rivals is called ________.
competitive advantage
An NGO uses historical trends to determine when charitable giving peaks, and then sets the dates for its donation drives based on the trends. This is an example of ________.
data-driven decision making
When a single high-temperature reading of an incoming patient is entered into the patient records information system and combined with the patient's other symptoms and previous medical records, it becomes ________.
information
The risk of privacy breaches in information systems has become greater because ________.
information systems have become more powerful and interconnected
A broker recommends that his clients buy, hold, or sell stock of Microsoft by referring to a combination of a graph of Microsoft highs and lows for one year and an analysis of other information. This is an example of ________.
knowledge
A single high-temperature reading of an incoming patient at Patient First, a 24-hour walk-in clinic in Laurel, Maryland, is one ________.
piece of data
In Malaysia, the government partners with Universiti Kebangsaan Malaysia in an innovative effort to identify especially talented youth. They use a test that can be delivered online throughout the country's schools, which makes it accessible to students everywhere. This is an example of ________.
strategic use of information systems
Which of the following led to tighter standards for accounting practices, particularly in banking, and demanded more transparency and reporting?
the global financial crisis of 2009
The information technology team works closely with ________.
the staff in other functional areas of the organization
Chicago University starts an online course called "Comparative Religion." While developing the information systems to support virtual, collaborative education, which of the following factors needs to be taken into account?
the way students actually interact in a classroom setting
People pay monthly subscription fees to financial service companies to get current stock prices. This highlights which of the following valuable characteristics of information?
timeliness
Which of the following is true of information technology?
Anything capable of collecting, processing, storing, or displaying electronic data is potentially part of an information system.
Which of the following common functional areas in an information systems department maintains the environmentally controlled areas in which servers and communications equipment are located?
Operations
In an information system department, Operations is responsible for ________.
handling backups and archiving
Most of the information in Wikipedia is ________.
user-generated content
The customer reviews posted for various products in Amazon.com is an example of ________.
user-generated content
