MGMT 470 Chapters 9, 10, 11

IFE Matrix

A revised __________ should focus on changes in the organization's management, marketing, finance and accounting, production and operations, research and development (R&D), and management information systems (MIS strengths and weaknesses.

False

A well written code of ethics ensures ethical business behavior.

derail even the best

Bad ethics can ___________ strategic plans.

bestowing a gift to influence the recipient's conduct.

Bribery involves

all of the above

Communication between domestic headquarters and overseas operations is often made difficult by

True

Evaluating strategies on a continuous rather than on a periodic basis allows benchmarks of progress to be established and more effectively monitored.

the performance of competitors.

Financial ratios are used to compare a firm's performance over different time periods, to compare the firm's performance to industry averages, and to compare a firm's performance with

False

Good ethics is not a prerequisite for good strategic management.

increase investor scrutiny of the firm.

If a firm has a bad sustainability record this will

remain a domestic competitor.

In an industry that is, or is rapidly becoming global, the riskiest possible posture is to

False

In order to be considered bribery, the gift offered must be either money or a physical item.

True

In today's global climate, many companies may find it difficult to survive by relying solely on domestic markets.

good business

It is ____________ for a business to provide a sustainability report annually to the public.

False

It is an exaggeration to say that in an industry that is global, the riskiest possible posture is to remain a domestic competitor.

extremely commonplace.

Joint ventures and partnerships between domestic and foreign firms are

False

Keeping informed about the number and the nature of competitors is easier when doing business internationally.

suggests that strategic decision making be based primarily on holistic thinking, intuition, creativity, and imagination.

Mintzberg's notion of "crafting" strategies

harms; inhibits

Most economists argue that protectionism _____________ the world economy because it _____________ trade among countries.

annual; long-term

Most quantitative criteria are geared to __________ objectives rather than to __________ objectives.

multinational corporations.

Organizations that conduct business operations across national borders are called

the responsibilities a firm has to employees, consumers, environmentalists, minorities, communities, shareholders, and other groups.

Social policy can best be defined as

on a continuous basis.

Strategy-evaluation activities should ideally be performed

all of the above

The ___________ competitive opportunities and threats that face a multinational corporation are almost limitless.

foster mutual understanding and trust.

The strategy-evaluation process should

Nemaswashio

U.S. managers in Japan have to be careful about __________, whereby Japanese workers expect supervisors to alert them privately of changes rather than informing them in a meeting.

The Balanced Scoreboard approach

What aims to balance long-term with short-term concerns, financial with nonfinancial concerns, and internal with external concerns?

Ecological

What challenge facing all organizations requires managers to formulate strategies that preserve and conserve natural resources and control pollution?

Adequate and timely feedback

What is the cornerstone of effective strategy evaluation?

Misleading labeling

Which of the following business actions is considered to be unethical?

Discouraging whistle-blowing

Which of the following is NOT a way that companies can help create an ethical culture in their organization?

Competitors in foreign markets may not exist, or competition may be intense than in domestic markets.

Which of the following is a potential advantage of conducting international operations?

Strategists should plan for all possible contingencies.

Which of the following statements about contingency plans is NOT true?

All of the above

Which of these is a basic activity of strategy evaluation?

Contingency

____________ plans can be defined as alternative plans that can be put into effect if certain key events do not occur as expected.

Whistle-blowing

____________ refers to refers to employees reporting any unethical violations they discover or see in the firm.

Globalization

_________________ is a process of doing business worldwide, so strategic decisions are made based on global profitability of the firm rather than just domestic considerations.