MGMT Ch. 1
evidence
-based HR uses data to understand how human resource practices affect the company's performance.
What are the four principles that ethical, successful companies embrace?
Having employees assume responsibility for company actions Having a sense of purpose or vision Emphasizing mutual benefits with customers Emphasizing fairness
In a firm that practices sustainability, the HR department focuses on which of the following? (Select all that apply)
Long-term planning Justice and fairness Employee development
What is NOT an essential characteristic of a company's most talented and experienced employees?
Other companies can groom their employees to closely imitate them.
What is the process by which a company seeks applicants for potential employment?
Recruitment
As a business within the company, HR has three product lines, one of which involves contributing to the company's goals and plans by understanding how HR can provide a competitive advantage. This is known as ______.
being a strategic partner
Human resource management requires careful and discreet _____.
record keeping
The use of quantitative tools and scientific methods to analyze data from HR databases to make evidence-based business decisions is called ______.
workforce analytics
A company analyzes employee-related data to determine which departments will need to hire the most employees in the near future. The company then uses this information to hire employees for that department. In doing so, the company is engaged in
workforce analytics.
What aspect of a business deals with the policies, practices, and systems that influence the behavior, attitudes, and performance of employees?
- Human Resource Management
The human resources department is like a business within the company, which provides what three product lines?
Administrative services and transactions Business partner services Strategic partner services
The human resources department is like a business within the company, which provides what three product lines?
Administrative services and transactions Strategic partner services Business partner services
How can organizations meet the needs of their stakeholders and thus achieve sustainability?
By minimizing their damage to the environment By delivering an adequate return to investors By paying employees a fair wage and maintaining workplace safety
Which of the following are external sources of recruitment? (Check all that apply.)
College recruitment events Internet job postings Online social networks
What practices are part of human resource management?
Compensation Training and development Recruitment Employee relations
What is the focus of the HR department in a firm that operates with a sustainability strategy?
Employee development and empowerment
What is the HR function that handles attitude surveys, labor relations, and outplacement services?
Employee relations
What entities are considered stakeholders of a firm?
Employees Shareholders Customers community
Which of the following are among the responsibilities of the human resources department?
Ensuring that the company complies with labor laws Establishing and administering personnel policies
Which of the following would help an organization maintain a high-performance work system? (Select all that apply)
Establishing rewards for teamwork and learning. Developing training programs. Recruiting people with new skills. Need help? Review these concept resources.Read About the Concept Feedback Next Question Reading
Ensuring the the company complies with labor laws is the responsibility of what department?
Human resources department
Which of the following describes the process of getting detailed information about jobs?
Job analysis
What is the process of defining the way work will be performed and the tasks that a given job requires?
Job design
Which of the following are likely outcomes of an effectively managed human resource department?
More satisfied customers, greater employee productivity, more favorable company reputation
Which basic right states that people have the right to refuse to do what violates their moral beliefs, as long as these beliefs reflect commonly accepted norms?
Right of freedom of conscience
Which of the following is an important element to ensure that HR professionals keep careful and discreet records?
Sensitivity to employee privacy
An organization can succeed if it is better than competitors at something and can stay better at it over a length of time. What is this called?
Sustainable competitive advantage
Which of the following describe the characteristics of a company's most talented, committed, and experienced employees?
They are rare human resources. Nothing can be substituted for them. They are valuable human resources.
Which of the following is NOT an important practice in human resource management?
Union organization
Which of the following is NOT an important practice in human resource management? - Training and development - Recruitment - Union Organization - Employee Relations
Union organizations
What is evidenced-based HR?
Using data to show how HR affects the company's performance
XYZ Company has a competitive advantage because its structure, people, and processes work together seamlessly. This describes
a high-performance work system.
Trevor is tasked with obtaining detailed information about the jobs in his organization. He is performing a job _______.
analysis
The HR function that handles attitude surveys, labor relations and outplacement services is
employee relations
Human capital refers to an organization's _____.
employees
Lawsuits over job security will continue to influence HRM practices, particularly in the case of an employer terminating employment at any time without notice, otherwise known as
employment at will.
The fundamental principles of right and wrong in business are referred to as ______.
ethics
When a firm is better than its competitors at producing a good and is able to stay better at it over a length of time, it _____.
gains a sustainable competitive advantage
An organization's employees, described in terms of their training, experience, judgment, intelligence, relationships, and insight, are referred to as its _____.
human capital
Chantal helps recruit and hire employees. She is also involved with correcting poor employee behavior. Chantal works in ______.
human resource management
When a company attempts to determine what type of employees it needs to meet its objectives, it is in the process of
human resource planning
Determining the numbers and types of employees an organization needs to meet its objectives is called
human resource planning.
Juanita is outlining the tasks required for the jobs in her department as well as defining how the work is to be performed. She is completing a(n) _______.
job design
All of the following are areas in which supervisors have responsibilities related to HR functions EXCEPT
overall direction of the company.
In a high-_______ work system, a firm's technology, organizational structure, people, and processes work together seamlessly. This results in the firm having an advantage in the competitive environment.
performance
Making sure that the activities of employees match the organization's goals is called _____.
performance management
HR's role in maintaining a high-performance work system may include all of the following EXCEPT
purchasing equipment for the entire company.
The process by which an organization seeks applicants for potential employment is called ______.
recruitment
An organization is identifying applicants who have knowledge, skills, and abilities that will help the organization reach its goals. The organization is in the process of
selection
is the part of the recruitment process by which the organization attempts to identify applicants with knowledge, skills, abilities, and other characteristics that will help the organization achieve its goals.
selection
An organization's ability to profit without depleting any of its resources is called
sustainability.
A systematic effort to find, retain, train, and motivate highly skilled workers is called ______.
talent management
