MGMT Chapter 7 Quiz

Sam, a project manager, has been given a limited amount of money to develop and run a new marketing campaign. Her client once the campaign ready to roll out in less than two weeks. Sam is feeling very limited by these constraints and is not sure that it will produce her teams best work. Her supervisor and career mentor, tell Sam that she is

Affected by bounded rationality

When confronted with a decision, managers should utilize _____, which includes these 4 questions: "Is the proposed action legal? If yes, what does the proposed action maximize shareholder value? If yes, is the proposed action ethical? if no, would it be ethical to take proposed action?"

Bagley ethical decision tree

_____ is the idea that proposes that the ability of decision makers to be rational's is limited by numerous constraints, such as complexity, time, cognitive capacity, values, skills,habuts and unconscious reflexes

Bounded rationality

Angelina owns a small interior decorating firm. She loves the social aspects of the job, such as potential clients and browsing for new furniture and fabrics, and she loves to take risks. Relies on intuition and discussions with others to acquire information. Angelina utilizes her imagination strengths, taking a broad perspective to problem-solving, and she likes to consider many options and future possibilities. Angelina's decision making style is best described as

Conceptual

Which of the following is an approbate measure to prevent groupthink?

Encourage each group member to vocalize doubts and criticism

A decision tree, which is the chain of command used by many organizations when discussing alternatives, must be followed when getting decision approved

False

Managers with low tolerance for ambiguity and an orientation toward task and technical concerns when making decisions have a behavioral decision making style

False

When evaluating the alternatives of a decision, managers need to base decisions strictly on cost, quality and feasibility

False

Dimas, the manager of a kitchen supply store, it's stress that his store may be soon close by a corporation. Shamus has not been sleeping well, and his anxiety and irritability is quite severe. On several occasions this month, shamus has missed important details and his job. Today the distinct manager is coming to Shamous'es store to perform a quarterly review. Shamus is worried that the district manager may show a availity bias by

Focusing on performance data from the last few weeks

In which scenario do firms see the greatest performance increases?

Humans leverage leadership and teamwork alongside machines that enhance speed

An advertising firm wants to begin using AI to sort through lists of customers, verify contact information, and segment names by target demographics. The leaders of the advertising firm know that

Implenitation is the biggest AI challenge

Paul is preparing for the grand opening of his wild animal sanctuary. He has wants to invite local politicians, animal rights activist, journalist, and his investors to the event. Because of all the important tasks that need to be done before the grand opening, Alli cannot spend too much time searching for the best invitation, so he follows the sufficing model by

Ordering some that seem fairly nice and have animals on them

To improve your likelihood of making ethical decisions and having more positive interpersonal relationships, you could

Practice mindfulness

Kayde, who manages a hotel, was recently explained into dojo, a regional manager,, his quandary about whether to fire a front desk employee about whom several guest have complained. Kay described, "I first identify the problem as poor customer service, and then I brainstorm several solutions. I evaluated each alternative, then I implemented my decision not to fire the employee. Instead I provided him with additional training. Finally, I followed up with an evaluation to see if his customer service skills have improved." Kade is applying the

Rational model of decision making

Based on what you read in the Management in Action case, which of the following most directly portals Juul's attempt at exercising evidence based management

Relying on more than 100 scientific studies supporting its products

Rural Regional Hospital uses ____, so it is robotic codes on its servers to route phone calls, track medical billing, and maintain patient records

Robotic process automation

Ming-Na, a marketing data analyst with robust brews coffee, was tasked with determining if customers like the new blonde roast blend. According to robust brews sales data, over 4000 customers purchase the new coffee last month. If Mina-na surveys 25 of those customers to determine if they like the coffee or not, she will most likely suffer from confirmation bias

True

With satisficing, managers look for alternatives until they find one that is satisfactory, not optimal.

True

The ____ model assumes managers will make logical decisions that are optimal means of furthering the organizations best interests

classical

Nick, the office manager of a large optometric clinic, recently purchased a used copier. It seems as if Nick becomes more committed to the copier every time it jams, even though employers are having many troubles with it. Nick is likely struggling with _____ bias

escalation of commitment