MGMT Chapter 8

Adoption of a new idea/behavior by an organization

Innovation

What role involves championing new ideas so they get carried forward, accepted, and implemented. It can involve taking on a champion or sponsor role in the organizational change process or creating small, new-venture teams or skunkworks dedicated to implementing breakthrough ideas.

Innovation Role

__________is defined as the adoption of a new idea or behavior by an organization.

Organizational Change

_________ a change in the organizations product or service outputs

Product Change

What type of Innovation means creating innovative, low-cost products for emerging markets and then quickly and inexpensively repackaging the products for sale in developed countries.

Reverse Innovation

to innovation depends on getting new ideas from a company's existing employees, as do internal innovation contests

Bottom-Up Approach

What role involves bringing people together to spark the creative process.

Cooperation Role

_________ a change in the organizations production process

Technology Change

Which of the following implementation tactics is most likely to be used in crisis situations when a rapid response is required? a. Coercion b. Participation c. Education d. Top management support

a. Coercion

The _____ shows that the research, manufacturing, and sales and marketing departments within an organization simultaneously contribute to new products and technologies. a. crowdsourcing model b. innovation by acquisition strategy c. bottom-up approach to innovation d. horizontal linkage model

d. horizontal linkage model

What role involves nurturing the creative process: hiring creative people and giving them the space they need to generate new ideas.

Exploration Role

Three innovation strategies are:

Exploration Cooperation Entrepreneurship

Force-field analysis grew from the work of Kurt Lewin, who proposed that change was a result of the competition between driving and restraining forces. a. True b. False

True

One approach to innovation involves established companies buying small start-up companies in order to obtain their products, services, and talent. a. True b. False

True

Which of the following is a characteristic of creative organizations? a. They have reward systems that encourage innovation. b. They have a short time horizon. c. They have high power distance. d. They have closed channels of communication.

a. They have reward systems that encourage innovation.

__________refers to innovations in products or services that typically start small and end up completely replacing an existing product or service technology for producers and consumers a. disruptive innovation b. revolutionary innovation c. incremental innovation d. architectural innovation

a. disruptive innovation

In the context of organizational change, _____ means incorporating structures and processes that are appropriate for both the creative impulse and for the systematic implementation of innovations. a. crowdsourcing b. an ambidextrous approach c. a bottom-up approach d. open innovation

b. an ambidextrous approach

__________is a separate, small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for a business. a. charter school b. skunkworks c. corporate university d. remote team

b. skunkworks

__________ is a person who sees the need for and champions productive change within an organization. a. change agent b. boomerang employee c. idea champion d. whistle-blower

c. idea champion

The first stage in achieving behavioral and attitudinal change is: a. implementation. b. refreezing. c. unfreezing. d. intervention.

c. unfreezing.

John Deere engaged in _________ when it developed an inexpensive tractor for farmers in India and then found a market for the tractor in the United States.

reverse innovation