Mgmt Exam 2 Practice Questions

Which power strategy would nurse leaders use? SATA A. accept responsibility for one's mistakes B. give credit to others where credit is due C. learn to be uncomfortable with conflict and ambiguity D. use business cards when introducing yourself to new contacts E. develop the ability to let constructive criticism roll off your back

A. accept responsibility for one's mistakes B. give credit to others where credit is due D. use business cards when introducing yourself to new contacts

Hospital mgmt replaced some equipment to provide more effective treatment & the nurse leader wants the team to support & implement this change successfully. Which action would the nurse leader take to help ensure effective change? SATA A. conduct a dialogue with the team members B. encourage team members to develop new skills C. inspire team members to increase competency in different areas D. become knowledgeable about the change implemented in the organization E. instruct one-half of the team

A. conduct a dialogue with the team members B. encourage team members to develop new skills C. inspire team members to increase competency in different areas

Which internal factor would leaders consider while implementing any change in an organization? Select all that apply. A. number of staff B. leader competency C. nurse education level D. financial status of staff E. place at which the organization is located

A. number of staff B. leader competency C. nurse education level

The RN oversees five UAP, and each UAP cares for five clients, so the RN in effect has responsibility for five UAPS and 25 clients. Which term best describes the relationship between the number of subordinates and clients and the RN? A. supervision B. span of control C. passive delegation D. appropriate authority

B. span of control

The nurse working at a magnet-designated organization would expect which magnet-specific benefit? A. salaries that are planned according to education level B. physicians that provide input for annual performance appraisals C. assignments that are made according to years of experience D. opportunities to attend clinical care conferences discuss client care needs

D. opportunities to attend clinical care conferences discuss client care needs

Which nursing professional has the maximum span of control? A. nurse manager B. registered nurse C. unlicensed assistive personnel D. licensed vocational nurse

A. nurse manager

Which management strategy does the nurse manager use when asking a staff nurse to participate in developing new guidelines for providing services for the client? A. insubordination B. use of expert power C. empowerment of staff D. management by exception

C. empowerment of staff

What attribute of a change agent would the nurse leader teach as being key to self-support through challenges? A. caring B. humility C. persona D. sense of humor

D. sense of humor

Which internal factors affects the decision-making process of a leader? SATA A. time B. values C. interest D. resources E. knowledge

B. values C. interest E. knowledge

The RN, as a transformational leader, assigns a task to another nurse. Which experience would the follower nurse expect to have under the registered nurse's transformational leadership? SATA A. increasing self-worth B. fulfilling the contract C. coaching and mentoring D. doing the work and getting paid E. performing challenging and meaningful work

A. increasing self-worth C. coaching and mentoring E. performing challenging and meaningful work

Which action would the nurse leader take when a team member asks about changes in the work schedule? A. informing the team member that it is not related to her or him B. clearly explain the reason for the change to the team member C. instruct another team member to provide the change rational D. report the behavior of the team member to higher authorities

B. clearly explain the reason for the change to the team member

Which nurse the authority to: change plans whenever necessary; function as part of the interprofessional team by communicating, planning, and implementing care directly to the client; and assess the cohort risks? A. nurse manager B. clinical nurse leader (CNL) C. licensed practitioner nurse (LPN) D. advanced practice registered nurse

B. clinical nurse leader (CNL)

which statement accurately describes a health care policy as it relates to health care economics? A. it relates to maintaining standards of health care and achieving outcomes related to the goals of health care B. it provides overarching goals and helps in setting priorities and values for the distribution of health resources C. it governs the insurance industry and plays a very important role in the application of health care funding and reform D. it involves the collaboration of health care wo

B. it provides overarching goals and helps in setting priorities and values for the distribution of health resources

Which specific responsibility does the nurse have when working for an organization that has Magnet status? A. following best-practices for quality improvement B. using research-based practice to provide client care C. collecting data for comparison against a national level D. refraining from taking independent actions during client care

C. collecting data for comparison against a national level

Which organizational outcome would be expected to occur when a transformational leader demonstrates charismatic behavior and careful consideration of the value of every individual in the organization? SATA A. increased loyalty B. deadlines met C. increased performance D. low-to-stable levels of commitment E. work supervised and completed according to the rules

A. increased loyalty C. increased performance

Which statement best describes a health policy? SATA A. it involves goal-directed decision-making B. it involves governments or other authorized entities C. it involves decision-making on current political issues D. it includes actions, nonactions, decisions, and guidance E. it results from an authorized personal decision-making process

A. it involves goal-directed decision-making B. it involves governments or other authorized entities D. it includes actions, nonactions, decisions, and guidance

During a feedback session, the nursing staff report the nurse leader uses "empowerment theory". Which nursing team member's statement most supports empowerment theory? SATA A. our nurse leader shares her power with others B. the manager demonstrates successive planning C. our nurse leader encourages others to provide input into decision D. the nurse manager regularly ensures everything is correct at the workplace E. the manager provides considerable information about the decision-making process

A. our nurse leader shares her power with others C. our nurse leader encourages others to provide input into decision E. the manager provides considerable information about the decision-making process

Which represents a significant shift in US health policy in recent years? A. palliative care is now being offered to children and adults B. end-of-life care is no longer covered by insurance companies C. terminal clients now have standardized support for ending their lives D. there is a focus on better managing clients with multiple chronic conditions

D. there is a focus on better managing clients with multiple chronic conditions

Which statement indicates the nurse leader is adapting changes in leadership practices to changes in healthcare systems? Select all that apply. One, some, or all responses may be correct. A. "I will stop tracking progress." B. "I will be clear about purpose and process." C. "I will involve stakeholders and listen to them." D. "I will stop using and providing older resources." E. "I will align systems and process to support the change."

B. "I will be clear about purpose and process." C. "I will involve stakeholders and listen to them." E. "I will align systems and process to support the change."

While interviewing a nurse for the position of leader, the chief executive office of a healthcare facility asks, "how will you develop political skills within your team?" Which nurse response will most likely result in an offer for the position? SATA A. I will teach them to be honest B. I will encourage their participation in Nurse Lobby Day C. I will teach them to be comfortable with conflict and ambiguity D. I will develop their ability to take constructive criticism gracefully E. I will encou

B. I will encourage their participation in Nurse Lobby Day E. I will encourage their active memberships in the state nurses' association

The nurse recognizes that which advisory bodies aim to improve the quality, safety, efficiency, and effectiveness of health care? A. The Joint Commission (TJC) B. Institute of Medicine (IOM) C. National Quality Forum (NQF) D. National Center for Nursing Quality (NCNQ) E. Centers for Medicare & Medicaid Services (CMS) F. Association for Healthcare Research and Quality (AHRQ)

B. Institute of Medicine (IOM) C. National Quality Forum (NQF) D. National Center for Nursing Quality (NCNQ) F. Association for Healthcare Research and Quality (AHRQ)

Which statement applies to centralization as it relates to organizational structures? A. centralization denotes the physical location of units B. centralization identifies the location where a decision is made C. centralization refers to the degree in which an organization has rules D. centralization lists the terms of policies defining a member's function

B. centralization identifies the location where a decision is made

For a client admitted to the hospital secondary to an accident, which decision-making approach by the nurse leader indicates the "satisficing" approach? A. informing the client's family members B. providing preliminary care for the client C. waiting for the primary health care provider to initiate treatment D. thinking of pros and cons and then performing the action

B. providing preliminary care for the client

During a group discussion on assessment of the degree of conflict resolution, a senior leader emphasizes the quality of relationships. Which question made by the leader refers to quality of relationships? SATA A. How creative are the resulting plans? B. How well were intended goals achieved? C. How willing are people to work together? D. How much understanding has been created? E. How practical and realistic are the resulting plans?

C. How willing are people to work together? D. How much understanding has been created?

A registered nurse is explaining the quality and safety education for nurses (QSEN) competencies to a nursing student. Which information would the nurse provide about the competency teamwork and collaboration? A. use information and technology to communicate, manage knowledge, mitigate errors, and support decision-making B. understand that the client is the source of control and full partner when providing compassionate and coordinated care C. implement improvement methods to design and test cha

D. work effectively within nursing and interprofessional teams by promoting open communication and shared decision-making to provide client care

The RN is caring for a client who underwent brain surgery. The RN delegated the task of assisting the client with ambulation to the LPN. Who is accountable for the client's care? A. charge nurse B. RN C. LPN D. primary health care provider

B. RN

Which political strategy would the nurse leader pursue when devising a strategy to connect individuals, groups, and organizations to coordinate them toward a common goal? A. negotiating B. building coalitions C. adopting an empowering attitude D. fostering collegiality and collaboration

B. building coalitions

What attributes is desired in a nurse leader? SATA A. identifying the needs of followers B. avoiding the use of personal intuition over facts C. motivating others assertively toward the objective D. focusing on a single option to accomplish the objective E. using a critical thinking approach while making a decision

A. identifying the needs of followers C. motivating others assertively toward the objective E. using a critical thinking approach while making a decision

Which external barriers can prevent a nursing professional from making morally correct actions? SATA A. inadequate staffing B. lack of assertiveness C. perception of powerlessness D. lack of organizational support E. poor relationships with colleagues

A. inadequate staffing D. lack of organizational support E. poor relationships with colleagues

According the the IOM report in 2011 on envisioning a transformed health care delivery system, which transformation in nursing practice would need to take place? SATA A. nurse would need to practice to the full extent of their education and training B. nurses would need to achieve higher levels of education and training through improved programs C. nurses would need to make quality care affordable for people, families, employers, and governments D. nurses would need to become full partners with

A. nurse would need to practice to the full extent of their education and training B. nurses would need to achieve higher levels of education and training through improved programs D. nurses would need to become full partners with other health care providers in redesigning the health care system

Which statement reflects the concept of "referent power" to the nurse? A. the nurse leaders share their power with the direct care nurses within the client care environment B. after advising a student nurse to work for the agency after graduation, the nurse manager hires the hew graduate C. the nurse manager develops positive perceptions about a student nurse who received an exemplary grade D. the direct care nurses demonstrate great skill in teaching clients having difficulty with self-care act

B. after advising a student nurse to work for the agency after graduation, the nurse manager hires the hew graduate

Which initial step would be most appropriate for the nurse leader, as a manager, to take when planning the implementation of a change in the care delivery system? A. To set goals regarding the change process B. To plan strategies in implementing the change C. To identify the inefficiency that requires improvement D. To identify any potential solutions for the change process

C. To identify the inefficiency that requires improvement

The nurse realizes that a double dose of insulin was administered to the client by mistake and informs the primary healthcare provider. Which element of the decision-making process is reflected in the nurse's action? A. authority B. autonomy C. accountability D. responsibility

C. accountability

Why would organizations promote transparency in health care? A. creates effective insurance policies B. helps determine whether medications are being diverted C. facilitates recruitment of competent team members D. allows continuous feedback for improving client outcomes

D. allows continuous feedback for improving client outcomes

Which behavior demonstrated by the nurse leader exhibits charismatic leadership qualities? A. using a shared vision as a core of leadership B. encouraging innovation and creativity in solving a problem C. approaching a situation with the transactional leadership style D. possessing an inspirational quality that attracts team members

D. possessing an inspirational quality that attracts team members

Which action does an effective follower expect from their leader? SATA A. that the leader show the follower respect B. that the leader give the follower a future-focused direction C. that the leader recognize the follower in appropriate situations D. that the leader provide the follower guidance for the follower's financial development E. that the leader demand that the follower focus on professional work rather than personal life

A. that the leader show the follower respect B. that the leader give the follower a future-focused direction C. that the leader recognize the follower in appropriate situations

Which action by the new graduate demonstrates patient-centered care? A. maintains eye contact with the clients B. spends more time with clients who have few visitors C. provides food according to the clients' preferences D. avoids holding the clients' hands while interacting with them

C. provides food according to the clients' preferences

Which function is the role of the nurse administrator in a health care setting? A. providing surgical anesthesia under the guidance and supervision of an anesthesiologist B. preparing the budget, staffing, strategic planning of programs and services, employee evaluations, and employee development C. providing comprehensive care by directly managing the medical care of clients who are healthy or who have chronic conditions D. educating staff about current nursing practices, trends, theories, and

B. preparing the budget, staffing, strategic planning of programs and services, employee evaluations, and employee development

The nurse, who lacks confidence in their performance in a new position, is worried about an upcoming review with the nursing director. Which type of power would the nursing director hold in this scenario? A. expert power B. position power C. coercive power D. referent power

C. coercive power Coercive power arises from someone's real or perceived fear of another person and may be caused by a lack of confidence in performance in a new position or about an upcoming review with the nursing director.

Which statement characterizes the use of a "satisficing" decision-making model by the nurse leader? A. analytic tools are used to make the decision B. the decision is made using agency policies and procedures C. expert opinion and stakeholder views are used to inform the decision D. an acceptable solution that minimally meets the decision objective is identified

D. an acceptable solution that minimally meets the decision objective is identified

Which statement supports the nursing manager's statement, "Nurse leaders must also be excellent change managers"? A. nurse leaders ensure a change that will support only staff B. nurse leaders are only coordinators to bring a change in the system C. nurse leaders can only support clients in changing their behaviors to improve care D. nurse leaders will ensure the disruption and chaos of change does not affect client care

D. nurse leaders will ensure the disruption and chaos of change does not affect client care

The nurse, working in a medical unit, finds diabetic clients have a knowledge deficit regarding use of glucose-monitoring devices and requests a colleague, who works in the outpatient diabetic counseling department, to provide health teaching for the clients. Which time of power would the nurse's colleague hold? A. position power B. reward power C. coercive power D. information power

D. information power

When examining a health care organization under the rubric of The Magnet Recognition Program's 14 forces of magnetism, the nurse would review the structural empowerment of the organization for which force of magnetism? A. quality of care B. quality improvement C. interdisciplinary relationships D. personnel policies and programs

D. personnel policies and programs

After resolution of a conflict, the nurse leader provides encouragement to a team member involved in the conflict. As an effective leader, which action would the nurse leader avoid? A. discussing the importance of unity within the team to achieve a vision B. discussing success stories achieved by collective team works C. discussing benefits of reading inspirational leader's life stories D. discussing future legal punishments for conflicts in the future

D. discussing future legal punishments for conflicts in the future

How does the nurse play the role of a "change agent" in a community-based nursing practice? A. by helping clients identify and clarify health problems B. by establishing relationships with community service organizations C. by establishing an appropriate plan of care, based on assessment of clients D. by identifying and implementing new and more effective approaches to problems

D. by identifying and implementing new and more effective approaches to problems