MGMT EXAM 3
The ____ form of organization design is one in which is a set of product groups is superimposed on a functional organization design.
Coordination
Target stores have departments for groceries, clothing, electronics, jewlery and home goods. This is an example of departmentalization by:
Product
____ created an insurance program to provide income for workers while they recover from on-the-job injuries.
Workers Compensation
The two universal approaches to organization design that represent the foundation of what we know about organization design are ____ and ____.
Bureaucratic and Behavioral
An organization is ____ when power and control are kept at the top levels of management.
Centralized
____ is a discussion process between union and management that focuses on agreeing to a written contract that will cover all relevant aspects of their relationship.
Collective Bargaining
Effective delegation incorporates closely supervising the subordinate following the delegation.
False
The degree to which managerial positions are concentrated in the staff positions is functional intensity
False
The span of management is defined as clear and distinct lines of authority among all positions in an organization
False
____ departmentalization has the advantage of reducing the number of skills a manager must possess.
Functional
Deda inc manufactures equipment used for professional woodworking. it as one department devoted to producing embossing machines, which are used to create wood moldings and pannels. There is however an engineer assigned to the embosser who stays in contact with people in the sander department to make sure that each is being treated equitably. As the engineer has no formal role, he is likely playing the coordinating role of:
Liaison
When ____ independence is complex, task forces or integrating departments are needed. This is the highest degree of interdependence.
Reciprocal
Legislation that places constraints on the selection of employees includes these two acts: ____ and ____ .
Title VII of the civil rights Act and Age Discrimination Act
A matrix design would NOT be effective if the environment has a high level of complexity.
True
A strategy in which an organization operates in several businesses that are somehow linked with one another is known as related diversification.
True
A system 4 design emphasizes: open and extensive interaction processes, supportive relationships, and group decision making.
True
Apple co founder Steve Jobs resigned as CEO for health reasons. Tim Cook took over. Cook had been with Apple for 13 years. This promotion resulted in the ripple effect.
True
Identifying current employees who would like to change jobs is accomplished through internal recruiting
True
If you are required by the courts or other directives to have an affirmative action plan, you must actively recruit minorities so your labor force will eventually be the same as the relevant labor market
True
Interviews are sometimes poor predictors of success because of internal biases
True
Span of management is the number of subordinates reporting to a particular manager.
True
While some employers are upset by regulations that set the legal limit on how far apart the risers on a ladder can be, OSHA safety standards are intended to prevent on-the-job accidents
True
Power legitimized by the organization is
authority
Some employees have instituted a _____, this allows employees, within limits ti choose a benefit package that best suits their own needs.
cafeteria benefits
Matty works at a call center. Last week he worked 48 hours. according to the _____ he should receive overtime for the time he worked in addition to his regular 40 hour shift.
fair labor standards act
Often the most difficult part of a performance appraisal:
feedback
With____ technology, products are created in small quantities and made to customers' specifications:
matrix
This type of training is used when employees must practice a physical skill and allows employees to focus on safety rather then productivity:
vestibule
