mgt 101 chapter 8
centralized authority.
. An organization in which decision-making authority is maintained at the top level of management at the company's headquarters utilizes _____
economies of scale
. The concept of _______________ describes a situation in which companies can reduce their production costs if they can purchase raw materials in bulk, so the average cost of goods goes down as production levels increase.
Organization chart
________is a visual device that shows relationships among people and divides the organization's work; it shows who reports to whom.
Matrix organization
________is one in which specialists from different parts of the organization are brought together to work on specific projects but still remain part of a traditional line and staff structure.
Line organization
________is one that has direct two-way lines of responsibility, authority, and communication running from the top to the bottom of the organization, with all people reporting to only one supervisor.
Formal organization
________is the structure that details lines of responsibility, authority, and position and is shown on the organizational chart.
Flat organization structure
_______has few layers of management and a broad span of control.
Hierarchy
_____ is a system in which one person is at the top of the organization and there is a ranked or sequential ordering from the top down of managers who are responsible to that person.
Virtual corporation
______ is a temporary, networked organization made up of replaceable firms that join and leave as needed.
Span of control
______ refers to the optimum number of subordinates a manager supervises or should supervise.
Bureaucracy
_______ is an organization with many layers of managers who set rules and regulations and oversee all decisions.
informal organization
_________is the system of relationships and lines of authority that develop spontaneously as employees meet and form power centers; that is, the human side of the organization that does not appear on any organization chart.
benchmarking
When a company is using ____________ it is comparing its practices, processes, and products against the world's best.
decentralized authority.
When decision-making authority is delegated to lower-level managers more familiar with local conditions than headquarters' management could be, a company is said to have ________
organizational culture
Widely shared values within an organization, or the _____________provide unity and cooperation to achieve common goals.
digital natives.
Young people who have grown up using the internet and social networking are called _______
tall organization structure
An organizational structure in which the pyramidal organization chart would be quite tall because of the various levels of management would be called a _____
departmentalization.
Dividing organizational functions into separate units is called _____________
line personnel
Employees known as ____________ are part of the chain of command that is responsible for achieving organizational goals.
staff personnel
Employees known as ______________ advise and assist line personnel in meeting their goals.
cross functional self-managed teams
Groups of employees from different departments who work together on a long- term basis are called ____
inverted organizations
In a(n) ___________ contact people are at the top and the chief executive officer is at the bottom of the organization chart.
restructuring
Redesigning an organization so that it can more effectively and efficiently serve its customers is known as ________
chain of command.
The line of authority that moves from the top of the hierarchy to the lowest level is called the_____
real time.
The present moment or the actual time in which something takes place is called ______
core competencies
Those functions that the organization can do as well as or better than any other organization in the world are called _____
networking
Using communications technology and other means to link organizations, or _______ allows them to work together on common objectives.