MGT 2660 Supervision: Middle Management Chapter 5

Organizations can function properly without a system of authority.

False

Power is not related to leadership.

False

The acceptance view of authority states that a supervisor's authority originates only when that supervisor has accepted his/her own authority.

False

The only way that power can be obtained is by experience.

False

The process by which leaders distribute and entrust activities and related authority to other people in the organization is known as accountability.

False

There are two views of authority: the acceptance view of authority, and the informal view of authority.

False

One reason for employees not welcoming delegation is the fear of failure.

True

Authority flows:

downward.

In mid- to large-size organizations, the _____ provides information to employees about the important job-related tasks.

job description

In terms of delegation, managers never feel that their employees are capable of doing tasks better than they can.

False

Two of the least effective ways of empowering and developing people are coaching and teaching.

False

Tom is a very charming, hard-working, and dedicated leader. Which of the following types of power is Tom most likely to possess because of these qualities?

Referent power

_____ is defined as examining a situation from multiple vantage points to develop a holistic picture.

Reframing

Managers must assess an employee's job maturity level and need for growth when selecting an employee for delegation.

True

A reason for employees not welcoming delegation is:

because the duties given to them are often ambiguous or unclear.

According to the formal theory of authority, authority is:

conferred

The driving idea of empowerment is to:

provide employees closest to the work and to customers the opportunity to make decisions.

Two of the most significant ways of empowering and developing people are coaching and:

teaching

The CEO of an organization fires a department head. The CEO is most likely to have got his authority from:

the board of directors.

Decentralization refers to the extent to which authority is delegated from one unit of the organization to another.

True

Delegation leads to employee development.

True

Empowerment is the granting of authority to employees to make key decisions within their enlarged areas of responsibility.

True

Granting authority is one of the key aspects of delegation.

True

Mastering the art of delegation and empowerment is essential to a leader's growth, development, and effectiveness.

True

One of the benefits of delegation is that employees will have enhanced power.

True

Referent power is based on people's identification with a leader and what that leader symbolizes.

True

Reframing and training helps organizations to face adaptive challenges through changing values and behaviors and by helping to identify new approaches and strategies.

True

Some leaders do not like to delegate tasks due to the desire for control.

True

The strength of the manager-subordinate relationship is a key determinant of managerial delegation.

True

The three key aspects of delegation are granting authority, assigning responsibility, and requiring accountability.

True

Unsuccessful executives underestimate obstacles.

True

Which of the following is an informal reward?

Verbal praise

Accountability flows:

upward

Accountability flows downward.

False

_____ is the the ability to influence individuals, groups, events, and decisions.

Power

Which of the following is true of delegation?

Some leaders do not delegate because of a lack of trust in other workers.

Which of the following is true of power?

A high need for power is an important characteristic of successful managers.

_____ is best defined as the obligation that is created when an employee accepts a leader's delegation of authority.

Accountability

Accountability is the right to tell others how to act to reach organizational objectives.

False

_____ is best defined as the process by which leaders distribute and entrust activities and related authority to other people in an organization.

Delegation

Jane is a manager and is highly knowledgeable and experienced in her area of specialization. Which of the following types of power is Jane most likely to possess owing to her knowledge?

Expert power

A manager's power is diminished when he or she shares it with others.

False

According to the formal authority view, authority flows upward.

False

_____ develops from internalized values that dictate that a leader has an inherent right to influence subordinates.

Legitimate power

Authority comes with position and results from delegation by a higher-level manager.

True

Companies that focus on employee empowerment place a high priority on recruiting and selecting the right people.

True

Which of the following is a habit of unsuccessful managers?

They see themselves and their companies as dominating the environment.

A high need for power is an important characteristic of successful managers.

True

According to the formal view of authority, authority exists because someone was granted it.

True

Granting authority, assigning responsibility, and requiring accountability are part of the:

delegation process.