MGT 3070 test 1

One employee dedicated to handle HR related matters is usually necessary in a company of ____ employees

93

prohibits discrimination against workers who are over the age of 40

Age discrimination in employment act

Which act protects individuals with disabilities from being discriminated against in the workplace?

Americans with disabilities Act of 1990

a list of the knowledge, skills, abilities and other characteristics that an individual must have to perform a particular job

Competencies (also called job specification)

A condition in which employment practices are seemingly neutral yet disproportionately exclude a protect group from employment opportunities. Intent is irrelevant.

Disparate impact

The condition in which all individuals have an equal chance for employment, regardless of their race, color, religion, sex, age, disability, or national origin.

Equal employment opportunity (EEO)

the study of the interface between individual's physiology and the characteristics of the physical work environment. The goal is to minimize physical strain on the worker by structuring the physical work environment around the way the human body works

Ergonomics

The first step in human resource planning is the Attempt to determine the supply and demand for various types of human resources, in order to predict areas within the organization where there will be labor shortages or surpluses. This is called...

Forecasting

Implications of the aging workforce

HR concerns regarding retirement planning, motivating workers whose careers have reached a plateau, retraining older workers

The policies, practices and systems that influence employees' behavior, attitudes and performance

Human resource management

identifying the numbers and types of employees the organization will require to meet its objectives

Human resource planning

the study of jobs to find the simplest way to structure work in order to maximize efficiency

Industrial Engineering

an organization's workers: employees, people who have contracts to work at the organization

Internal labor force

Which qualities were in the top 5 as reported by employers?

Interpersonal skills (specifically- communication skills, honesty/integrity, interpersonal skills, strong work ethic, teamwork

process of defining the way work will be performed and the tasks that a given job requires

Job design

The characteristics an individual must have to perform a particular job (KSAPs)

Knowledge, skill, ability, personality characteristics

when an individual is hired for a job but probably shouldn't be

Negligent hiring

Authorizes the federal government to establish and enforce occupational safety and health standards for all places of employment engaging in interstate commerce. The administration was in charge of inspecting employers, applying safety and health standards, and levying fines for violation

Occupational safety and health act

process of ensuring the employees activities and outputs match the organizations goals

Performance management

Which act defines discrimination on the basis of pregnancy, childbirth or related form of medical condition to be a form of illegal sex discrimination?

Pregnancy discrimination act

An employer's obligation to do something to enable an otherwise qualified person to perform a job.

Reasonable Accommodation

the process through which the organization seeks applicants for potential employment

Recruitment

the process by which the organization attempts to identify applicants with the necessary knowledge, skills, abilities and other characteristics that will help the organization achieve its goals

Selection

How will the age distribution of the U.S. Labor Force change?

The fastest growing age group is expected to be workers 55 and older

A type of EEO Legislation Prohibits employers from discriminating based on Race, Color, Religion, sex, National origin

Title VII Civil Rights Act (1964)

_________ ___________ management is a companywide effort to continuously improve the ways people, machines, and systems accomplish work. This type of management provides guidelines for all the organization's activities, including HRM.

Total quality management

Which act requires federal contractors and subcontractors to take affirmative action toward employing veterans of the Vietnam war?

Vietnam Era Veteran's readjustment act

Which act ordered that covered organizations must engage in affirmative action for individuals with disabilities

Vocational rehabilitation Act

Transitional matrix

a chart that lists job categories held in one period and shows the proportion of employees in each of those job categories in a future period

Which of the following is covered under title VII of the Civil Rights act?

a group of Hispanic applicants claim they were discriminated against during hiring process, a group of women claim they were denied training opportunities that their male counterparts received

Thirteenth amendment

abolished slavery in the U.S., has been applied in cases where discrimination involved the symbols and "incidents" of slavery

How did the Civil rights act change based on the 1991 additions

adds compensatory and punitive damages in cases of discrimination under title VII and the ADA

Recruiting

any activity carried on by the organization with the primary purpose of identifying and attracting potential employees

HRM function during downsizing is to terminate the workers who

are less valuable in their performance

designing work by project rather than jobs (amazon practices this type of work designation)

dejobbing

the acquisition of knowledge, skills, and behaviors that improve an employee's ability to meet changes in job requirements and in customer demands

development

Examples of external recruitment sources

direct applicants, referrals $, advertisements, electronic recruiting, etc.

A public accounting firm of 250 employees realizes they have a surplus of 15 support personnel (auditors). What should they do?

downsize people in those positions

Fastest ways to reduce a surplus

downsizing, pay reductions, and demotions. But these also occur at a high cost in human suffering

The fundamental principles of right and wrong are called

ethics

Fourteenth amendment

forbids the states from taking life, liberty, or property without due process of law. Prevents the states from denying equal protection of discrimination

What are the three major steps to forecasting

forecasting the demand for labor, determining labor supply, determining labor surplus or shortage

Rule of thumb that finds evidence of discrimination if an organization's hiring rate for a minority group is less than the hiring rate for the majority group

four-fifths Rule

Advantages of internal sources in the job filling process

generates applicants who are well known to the organization, they don't have unrealistic job expectation, this type of recruiting is cheaper and faster

Civil Rights Acts (1866 & 1871)

granted all persons the same property rights as white citizens (1866), granted all citizens the right to sue (1871)

Organizations depend on their HR department to help establish and communicate policies related to

hiring, discipline, promotions, benefits

an organization's employees described in terms of their training, experience, judgment, intelligence, relationships, insight. Employees are resources of the employer

human capital

What should Organizations carry out in order to meet business objectives and gain a competitive advantage over competitors

human resource planning

What is the first priority for inspection by OSHA officials?

imminent danger.

Effective HRM creates __________ satisfaction with employees and customers

increased

External labor market

individuals who are actively seeking employment

OSHA is responsible for

inspecting businesses, applying safety and health standards and levying fines for violations

process of getting detailed information about jobs

job analysis

a list of tasks, duties, and responsibilities that a particular job entails.

job description

Job analysis includes preparation of

job descriptions and job competencies (job specification)

the process of communicating information about a job vacancy

job posting

What does the Job Characteristics model indicate bout ideal jobs?

jobs are more motivating if they have greater skill variety, task identity, task significance, autonomy, and feedback

In an organization, who should be concerned with human resource management?

managers and HR departments (but everyone really)

Equal Pay Act

men and women in an organization doing the same work must be paid equally. (Wal-Mart)

Leading indicators

objective measures that accurately predict future labor demand

Refers to unwelcome sexual advances, requests for sexual favors, and other verbal or physical contact of a sexual nature

sexual harassment

An organization can succeed if it has __________________

sustainable competitive advantage

Work flow analysis identifies

the amount and quality of a work unit's outputs, the work processes required to produce these outputs, the inputs used to carry out the processes and produce the outputs

Work flow analysis identifies

the amount and quality of a work unit's outputs, the work processes required to produce these outputs, the inputs used to carry out the processes and produce the outputs.

What is the role of human resource recruitment

to build a supply of potential new hires that the organization can draw on if the need arises

planned effort to enable employees to learn job related knowledge, skills, and behavior

training

Quid pro quo harassment

type of sexual harassment in which a manager promises a pay raise to an employee who will participate in sexual activities

employers must reemploy workers who left jobs to fulfill military duties for up to five years. Should be in the job they would have held if they had not left to serve in the military

uniformed services employment and reemployment rights act