MGT 312: Chapter SEVEN

When positive practices reduce the impact of negative events or stressors, a(n) _________ effect has occurred.

Buffering

Positive practices that escalate positive outcomes because of their associations with positive emotions and social capital are having a(n) __________ effect.

Amplifying

_________ happens when our minds are racing or wandering, resulting in compulsive daydreaming or fantasizing.

Attentional hyperactivity

Abstract ideals that guide one's thinking and behavior across all situations are known as:

Values

The need to see one or more alternative paths to achieve a goal, even when faced with adversity, is called:

Waypower

Hope equals:

Willpower plus waypower

To develop hope, a person should:

Generate an important goal that is attainable yet challenging

In order to foster employee positivity, employers should do all but one of the following. Which one?

Give employees only positive feedback

The characteristic of PsyCap that consists of persevering toward goals is:

Hope

According to Professor Fred Luthans, people with high levels of positive psychological capital have high levels of:

Hope, efficacy, resilience, and optimism

Which of the following is true about balancing positive and negative emotions?

Ideally, we should try to have more positive experiences than negative

___________ is defined as belonging to and serving something that you believe is bigger than yourself.

Meaningfulness

Awareness that emerges through paying attention on purpose, in the present moment, and nonjudgmentally to the unfolding of experience moment by moment is called:

Mindfulness

One of the inputs of positive OB is:

Mindfulness

A state of reduced attention, expressed in behavior that is rigid, is called:

Mindlessness

The host of procedures, policies, routines, and rules that organizations use to get things done are known as:

Organizational practices

Successful performance that dramatically exceeds the norm in a positive direction is known as:

Positive deviance

The characteristic of PsyCap that consists of sustaining effort when beset by problems and adversity is:

Resilience

A shared belief in the importance of resolving conflict multilaterally through the inclusion of victims, offenders, and all other stakeholders is known as:

Restorative justice

The amount of perceived helpfulness derived from our relationships with others is known as:

Social support