MGT-370

Caliana manages the warehouse for United Processors Inc. At the beginning of each year, she determines the department goals for the next 12 months. Which of the four management functions is she performing when she sets these goals?

Planning

The job-specific knowledge you need to perform well in a specialized field, known as _______ skills, appear to be most important for first-line managers.

Technical

A consensus is reached when all members are able to express their opinions ______.

and reach agreement to support the final decision

An AI application that learns from human inputs in order to assist humans in making better decisions is known as _________ intelligence.

augmented

Which of the following defines an organization?

A group of people who work together to achieve some specific purpose

Turbine Manufacturing uses artificial intelligence in its factories to automate basic tasks, freeing human employees to perform more high-level finishing and quality assurance tasks. Which area of artificial intelligence does this illustrate?

Assisted intelligence

What is the name of a technique used to help groups generate multiple ideas for solving problems in which potential ideas or solutions are collected (sometimes anonymously) and written on a board or flip chart?

Brainstorming

By 2035, artificial intelligence is expected to have what effect on labor productivity?

It will increase labor productivity by as much as 40%.

In her role as a grocery store general manager, Shara is able to make changes that affect customers, store employees, and individual department managers.This is an example of the _____ effect.

Multiplier

Even though not everyone in the meeting agreed with the final decision, the group decided to proceed and replace all existing machine parts in the warehouse. In this situation, the group had _____.

reached a consensus

Bob was unsure how his boss was going to react to his proposal, so he was careful to put an upbeat "spin" on the situation to emphasize the positive aspects rather than the negative aspects. Bob's method of presenting the situation demonstrates the ___ bias.

framing

Consulting firm Accenture predicts that by 2035 artificial intelligence will have which economic effect?

Economic growth will double.

Jerome succeeds in making a big sale for his company. When a coworker asks him how he did it, he says, "I guess I just got lucky today." Which characteristic does Jerome have?

External locus of control

True or false: Having experience in a specific industry is the only characteristic people must possess to succeed professionally.

False

What are common results of groupthink?

Loss of new ideas Failure to consider new information

What term is defined as the sense of belonging to and serving something that you believe is bigger than the self?

Meaningfulness

A _____ is an experienced person who provides guidance to someone new to the workplace.

Mentor

Which of the following is an advantage of group decision making?

intellectual stimulation

What are three characteristics that affect decision making by a group?

the efficiency of the group the knowledge of group members the size of the group