MGT 370: Chapter 04 Assignment: Managing Ethics and Social Responsibility

Which of Kohlberg's levels of development does this response represent?

Conventional

Under which of the following conditions will codes of ethics be less effective?

If people who violate the codes are not punished

Johnson & Johnson's reputation would lead you to believe that it is operating at __________ level of corporate responsibility.

a discretionary

Joe is expressing __________ when he says that it's important for Theo Chocolate to "create lasting change" in people's lives and the environment.

a philosophy of sustainability

Tasha works on the sales floor at a major electronic retailer. She faces __________, because she knows that the customer she is working with only needs a basic laptop but the company makes more money when she sells more expensive computers. Plus, she earns a higher commission on the pricier devices.

an ethical dilemma

Your friend Patrick just told you that he is copying essays he finds on the Internet and turning them in to the professor as his own work. You are confronting __________ because Patrick is committing plagiarism but school regulations do not require you to report him.

an ethical issue

Milton Friedman's profit-maximizing view, which held that a company's only mission should be to maximize profits, is an extreme form of emphasizing __________ to the detriment of other aspects of corporate social responsibility (CSR).

economic responsibility

Ethical leadership for the University of Central Florida is provided by the university's __________.

ethics committee

The __________ has rapidly become part of the culture in the United States and elsewhere, as people increasingly consider the impact that an organization has on the environment when deciding whether to buy its products and services.

green movement

Someone who says, "Concepts like what's 'good' or what's 'right' are too abstract for me. I just look at how others in my position behave and make sure I could explain my actions to my kids," is using __________ approach to ethics.

practical

As a manager, I have to think about the interests of a large number of stakeholders. While a few individuals may be concerned about Facebook's privacy policies, far more people benefit from those same policies because they don't have to see a bunch of ads that aren't relevant to them.

utilitarian approach

Which of the following statements are consistent with the findings of Slater and Dixon-Fowler? (Check all that apply.)

-CEO education is positively related to an organization's sustainability. -People with MBAs are more likely to lead a sustainable organization than people without MBAs.

Joe tells you, "I'm concerned that if a Theo Chocolate manager is doing something unethical, I'm not going to hear about it." He asks, "What can I do to encourage employees to speak up if they see something wrong?" What advice would you give him? (Check all that apply.)

-Make sure that there is no retaliation against whistle-blowers. -Establish a hotline so that employees can confidentially report wrongdoing. -View whistle-blowing as beneficial to the company because it allows ethical lapses to be addressed.

Which of the following conditions must be met if a code of ethics is to be effective on campus? (Check all that apply.)

-Professors must be models of ethical conduct. -If a student does something that is against the code of ethics, he or she must be disciplined. -Students who uphold the ethical standards should be rewarded.

You might be charged with writing a __________ for your company that outlines the organization's values and general principles.

code of ethics

If you sue your company because you should have been paid overtime and were not, and the court awards you back pay, this is an example of __________.

compensatory justice

The United States, and indeed almost all nations, holds that businesses have the right to make money if there's a market for their products and services. It would not be right for the government to take the ability to earn a profit away from me or my company.

justice approach

Just look at how other social media websites are run. My decisions are completely in line with those of my counterparts at those companies. Facebook is adhering to the industry standard.

practical approach

An organization's investors and shareholders, employees, customers, and suppliers are considered its __________, in contrast to human rights activists, environmental organizations, and the communities where it does business.

primary stakeholders

Which of the following stakeholders are primarily concerned with the new stores' location and prices of goods in the stores?

Customers

A CEO says, "Our company needs to be profitable so we can continue to employ people and deliver a return on investment to our shareholders. Our company also needs to obey the law, and it needs to treat all its stakeholders fairly." This CEO is describing __________ policy.

a corporate social responsibility

Which of the following arguments also support the need for companies to adopt positions of social responsibility? (Check all that apply.)

-Organizations must act in a sustainable fashion. In the long run, what is good for the environment will be good for the organization. -Organizations have more power than most underprivileged people, so they are responsible for helping those people get ahead in life.

A CEO wants to make the argument that his company should put policies and structures in place to ensure adherence to the highest possible standard of ethics. Which of the following statements could he correctly use to make his argument? (Check all that apply.)

-Most consumers would prefer to buy products made by a company that demonstrates ethical behavior. -Research has shown a correlation between organizations' commitment to ethics and profitability. -Employees prefer to work for highly ethical organizations.