MGT 423 FINAL 3

A formal leader is one who holds a position of authority and may utilize the power that comes from that position as well as personal power to influence others. a. true b. false

A.

Autocratic decision makers make decisions alone without necessarily involving employees in the decision making process. a. true b. false

A.

Conformity refers to people's tendency to behave consistently with social norms. a. true b. false

A.

If jobs are boring and repetitive or tasks are stressful, the ________ style of leadership is most effective. a. supportive b. achievement oriented c. directive d. participative

A.

Initiating structure involves structuring the roles of subordinates, providing them instructions, and behaving in ways to increase the group's performance. a. true b. false

A.

Passive management by exception involves leaving employees alone and waiting until something goes wrong before entering the picture. a. true b. false

A.

Path-goal theory predicts that the type of leader behavior effective under different circumstances will depend on the characteristics of the employee and the work environment. a. true b. false

A.

Pooled interdependence is when team members work independently and combine their efforts to create the team's output. a. true b. false

A.

Reciprocal interdependence exists when team members work on tasks simultaneously. a. true b. false

A.

Servant leadership a. is a leadership approach that defines the leader's role as serving the needs of others. b. refers to effective leaders who stay true to themselves. c. is leading employees by aligning employee goals with the leader's goals. d. involves structuring the roles of subordinates, providing them with instructions, and behaving in ways that will increase the performance of the group.

A.

The more similar group members are with regard to age, gender, education, and skill set, the more cohesive the group will be. a. true b. false

A.

The norming stage of group development involves the establishment of ground rules for the group and an increased commitment to other members and the group goal. a. true b. false

A.

Transformational leaders use charisma, inspirational motivation, intellectual stimulation, and individualized consideration to influence individuals and create commitment to company goals. a. true b. false

A.

Tuckman's forming stage is characterized by a. uncertainty, with observant, conflict avoidant group members who are trying to achieve several goals at once. b. competent group members who work interdependently as part of a greater entity. c. chaos with group members exploring power and influence roles. d. high energy with group members committed to each other and the overall goal.

A.

Virtual teams represent special management challenges because of issues related to trust and communication. a. true b. false

A.

Which of the following factors contribute to building high-quality leader-member exchange? a. leader fairness b. member support c. employee job satisfaction d. personality differences

A.

A group where there is a great deal of camaraderie is a group experiencing a. group action. b. cohesion. c. social loafing. d. collective efficacy.

B.

If you have a low least preferred coworker (LPC) rating, it means that you have a people-oriented personality and are able to separate your liking of a person from your ability to work with that person. a. true b. false

B.

In House's path-goal theory, the leader's style is viewed as fixed and the environment changes; Fiedler's theory assumes just the opposite. a. true b. false

B.

Nancy argues with Janet over every work project and generally does not want to be assigned to work with her. Yet, Nancy thinks Janet is a very nice person and enjoys her company at social outings. a. Nancy would have a low least preferred coworker score. b. Nancy would have a high least preferred coworker score. c. Nancy would have a midrange least preferred coworker score. d. None of the above

B.

The key properties of a true team are collaborative action, sacrifice for the common good, and compensation based upon individual outcomes. a. true b. false

B.

To make a team contract meaningful, which of the following sections should be included? a. team compensation. b. team decision making. c. team meetings. d. team dynamics.

B.

Transactional leadership is a more effective form than transformational leadership. a. true b. false

B.

Which of the following is a key property of a team? a. compensation based on individual outcomes b. collaborative action c. clear simple goals d. independent tasks

B.

Which of the following is a key trait associated with leadership? a. High likability b. High conscientiousness c. High agreeableness d. High authoritarianism

B.

Problem solving tasks a. include actually making something such as a building, product or marketing plan. b. deal with creative tasks such as brainstorming a new direction or creating a new process. c. refer to coming up with plans for actions and making decisions. d. None of the above

C.

Task-oriented behaviors are also called a. authoritarianism. b. consideration. c. initiating structure d. laissez-faire.

C.

A professor assigns grades due to _________ power. a. coercive b. referent c. reward d. legitimate

D.

An achievement-oriented leader a. makes sure employees are involved in decision making. b. provides directions for his employees. c. provides emotional support to employees. d. sets goals for employees and encourages them to reach their goals.

D.

How does a group differ from a team? a. A group is a cohesive coalition of people; a team is a collection of people. b. In a group, individuals have personal agendas. In a team, personal agendas are totally suppressed. c. Groups are smaller than teams. d. A group is often a collection of people working independently on their own goals; a team is assembled to accomplish complex goals.

D.

Michael's group is very cohesive and very committed to the task at hand. What is their likely performance level? a. low performance b. either low or high performance c. average performance d. high performance

D.

The two broad categories of leader behaviors are a. task-oriented and authority-oriented structures. b. task-oriented and initiating structures. c. people-oriented and authority-oriented structures. d. task-oriented and people-oriented structure.

D.

Which of the following are tasks performed by teams? a. production tasks b. idea-generation tasks c. problem-solving tasks d. all of the above

D.

Which of the following is the order Tuckman proposes for group development stages? a. forming, norming, storming, performing, and adjourning b. forming, storming, performing, norming, and adjourning c. forming, performing, storming, norming, and adjourning d. forming, storming, norming, performing, and adjourning

D.

Which of the following statements regarding the Zimbardo study is correct? a. The experimental guards received training before they were told to keep order. b. The guards became abusive and aggressive, but the prisoners exhibited little reaction. c. Study participants refused to adapt to their roles. d. The Zimbardo study was ended early due to the participant's deep entrenchment of the roles.

D.