MGT 461 CH 1 - Supervision: Tradition and Contemporary Trends

__________ involves not only making contact with employees every day but also listening to what they have to say

Communication

Self actualization needs

An attitude of acceptable, a lack of racial biases, and creativity

Esteem needs

Confidence

Monitoring performance and making needed corrections is the management function of __________.

Controlling

__________ skills in an organization involve the ability to analyze information and reach best conclusions.

Decision making

Short term planning

Determining how to schedule and coordinate activities efficiently in the organization.

__________ is an example of a technical skill.

Developing a new accounting system

An example of change related activity in an organization in __________.

Encouraging others to think creatively

Top Executives

Ensuring that the organization's vision and business strategy will allow it to meet its goals through the years ahead.

Monitoring operations

Evaluating individual and unit performance in the organization.

Physiological needs

Food and shelter An acceptable pay for survival Water

Needs related to love and belonging

Friendship, family, and intimate relationships

__________ skills are the skills required to work effectively with other people.

Human relations

Identify an example of a need related to love and belongingness as suggested by Abraham Maslow

Involvement in decision making in a team

According to Abraham Maslow, __________ is an example of a safety need of an individual.

Job security

Which of the following is true of the supervisory function of planning?

Planning by top managers results in organizational goal

Envisioning change

Presenting an appealing description of desirable outcomes that a unit can achieve.

People related activities

Providing support and encouragement to employees

Frederick W. Taylor is often referred to as the father of __________.

Scientific Management

Safety needs

Security of job, family, health, and property

A contemporary business demand such as __________ refers to online tools for sharing information

Social media

The activities involved in identifying, hiring, and developing the necessary number and quality of employees are known as the function of __________.

Staffing

Change related activities

Suggesting new tactics

A __________ is a manager at the first level of management in an organization.

Supervisor

__________ skills are the specialized knowledge and proficiency used to carry out particular procedures or activities in an organization.

Technical

Authority

The right to do certain things

Identify the tactics that supervisors can use to prevent discrimination at a workplace.

They can question negative stereotypes. They can have employees with with different individuals.

Different skills are more important at different levels of management.

Top managers tend to rely more on decision-making skills than supervisors.

T or F: An organization holds a supervisor accountable for carrying out his or her responsibilities.

True

Identify an example of a conceptual skill in an organization.

Visioning a five-year plan for a company

__________ is an example of self actualization need in a workplace as discussed by Abraham Maslow in his theory of needs.

An opportunity for advancement.

Consulting

Checking with people before making decisions that affect them.

T or F: Planning is an example of a change related activity

False

T or F: The management functions of planning, organizing, staffing, leading, and controlling are independent of each other and do not depend on the preceding function or functions.

False

Identify a true statement about the views of Henri Fayol.

He asserted that all managers have primary management functions to perform in an organization.

Power

The ability to do certain things

Immigrant workers without a high school diploma.

They tend to be concentrated in western states.

Influencing employees to act (or not to act) in a certain way is the function of __________.

Leading

Supervisors

Making sure that employees in a particular department are preforming their jobs so that the department will contribute its share toward accomplishing the organization's goals.

Task related activities

Monitoring employees' performance

Leading

Motivating the employees of an organization to achieve the tasks that are given to them, as well as to handle conflicts as they arise

In the context of the general functions of a supervisor, determining how to set up a group, allocating resources, and assigning work to achieve goals efficiently is known as __________.

Organizing

Controlling

Overseeing the various tasks that are being completed and making sure that things go as planned

In an organization, the efforts taken by managers to empower employees to solve problems is an example of __________.

People related activities

Immigrant workers with a college degree.

The numbers are rising especially in the eastern United States.

Identify the traits exhibited by successful supervisors.

They have a positive attitude. They are loyal.