MGT chpt 8 practice quiz
team _______ describes the collection of jobs, personalities, knowledge, skills, abilities, and experience levels of team members
composition, it can ad does affect team performance. team member characteristics should fit the responsibilities of the team to be effective
gatekeeper is a maintenance role in groups
true- according to table 8.2, the responsibility of this role is to encourage all group members to participate
the first step in the reina model for rebuilding trust is to acknowledge what caused trust to be compromised
true- according to figure 8.6, acknowledging what causes trust to be compromised is the first step and the lowest step on the staircase, closest to distrust
forms of trust include all of the following except a-constructive b-contractual c-communication d-competence e-character
a- constructive in ob we discuss three particular forms of trust- contractual (includes character), communication, and competence
in which stage of the group development process are group members asking, "how can i best perform my role?"
performing
teams composed of specialists from different areas are called virtual teams
false- self managed teams are defined as a group of workers who are given administrative oversight for their tasks
during "norming", members tend to be anxious and uncertain
false- that's forming, norming is when tea, members believe they have found their proper roles
the two types of roles that are very important to effective group functioning are _____ and _______
task and maintenance
To become a team, a group must be composed of members with similar skills and personalities.
false- a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable
trust of character is known as competency trust
false- contractual trust is trust of character
members of both groups and teams have tasks and responsibilities that are independent from each other
false- members of groups have tasks and responsibilities that are independent, while members of TEAMS have tasks and responsibilities that are interdependent
a group member who says ___________ is performing a maintenance role
"juan, you've been really quiet lately. what do you think". maintenance roles encourage all members to participate and foster supportive interpersonal bonds and keep the group together.
what are the 3 c's of team players?
committed, collaborative, and competent
which of the following is an organizational function of a group? a-fulfilling the need for affiliation b-reducing anxieties c-building self-esteem d-implementing complex decisions e-providing an opportunity to test perceptions of social reality
d-implementing complex decisions, according to table 8.1
an ________ is the person who promotes greater understanding through examples of exploration of implications for a group
elaborator, according to table 8.2
the 3 c's of effective teams include charters and strategies, compositions, and conscientiousness
false- these 3 c's are at team level which contrasts with the 3 c's of effective team players that focus on the individual or member level. Charters and strategies, composition, and capacity are the 3 c's of effective teams
a ________ is a set of expected behaviors for members of the group as a whole
group role
a group that gets together because of a common interest is an __________
informal group
which three roles are especially important to groups?
initiator, orienter, energizer: they are especially important because they are goal-directed roles
__________ teams are assembled to tackle a particular problem, task, or project
project, the project team duration can vary from one meeting to many years