MGT303 Ch. 13 Q's
According to the text, power is less likely to affect someone negatively if that person has what type of personality? A. Anxious B. Sympathetic C. Aggressive D. Judging E. Neurotic
A
Which of the following is an individual factor that impacts levels of political behavior in an organization? A. Organizational investment B. Unclear performance evaluation system C. Democratic decision making D. Reallocation of resources E. Low trust
A
_________ is a reactive and protective behavior used to avoid action, blame, or change. A. A defensive behavior B. The zero-sum approach C. Impression management D. Exemplification
A. A defensive behavior
Which impression management technique explains a predicament-creating event aimed at minimizing the apparent severity of the predicament? A. Excuse B. Enhancement C. Flattery D. Apology
A. Excuse
Which statement about power is true? A. Power is the ability of someone to influence someone else's behavior. B. Power is focused solely on the authority an individual can exercise. C. Power depends primarily on financial factors. D. Power only relates to top-down influence within an organization. E. Power requires overseeing day-to-day activities of an organization.
A. Power is the ability of someone to influence someone else's behavior.
An inspirational appeal is a power tactic that __________. A. develops emotional commitment by appealing to a target's values, needs, hopes, and aspirations B. increases support by involving the target in deciding how to accomplish a plan C. enlists the aid or support of others to persuade the target to agree D. asks for compliance based on friendship or loyalty
A. develops emotional commitment by appealing to a target's values, needs, hopes, and aspirations
Although people with power can behave in a self-serving manner, one study noted that this behavior diminished when ________ was introduced. A. situational consideration B. accountability C. an effective leader D. altruism E. effective communication
B
Of the following, which power tactic is most effective when an audience is highly invested in the result of a decision? A. Personal appeals B. Rational persuasion C. Pressure D. Coalitions E. Ingratiation
B
Overall, what percentage of women worldwide claimed they have been sexually harassed? A. 17.5% B. 35% C. 54% D. 25% E. 93%
B
Political behavior ________. A. is more common in certain types of organizations B. is outside of normal job requirements C. is never good for an organization D. does not use any of the power bases E. always needs to be curtailed
B
Solomon's company had been working to change suppliers for quite some time because the supplier's rates just kept going up and up. The problem was that the specific parts he needed to make the product were carried by very few suppliers and no other part could be used instead to finish the product. The supplier's power over Solomon's company is based on ________. A. importance of the good B. nonsubstitutability C. initiating structure D. scarcity E. supplier hostage
B
Which of the following power tactics involves using logic and facts to prove that a request is reasonable? A. Personal appeals B. Rational persuasion C. Inspirational appeals D. Exchange E. Consultation
B
Which power tactic relies on the support of others to persuade an individual to comply? A. Personal appeal B. Coalition C. Exchange D. Pressure E. Ingratiation
B
Which term refers to the ability to influence others for the purpose of enhancing your own objectives? A. Defensive behavior B. Political skill C. Impression management D. Manipulative skill E. Cultural skill
B
Which of the following describes political behavior? A. People's ability to influence others to enhance their own objectives B. Activities that are not required as part of an individual's formal role but that influence, or attempt to influence, the distribution of advantages and disadvantages within the organization C. The highlighting of one's best qualities, downplaying one's deficits, and calling attention to one's achievements D. The process by which individuals attempt to control the impression others form of them
B. Activities that are not required as part of an individual's formal role but that influence, or attempt to influence, the distribution of advantages and disadvantages within the organization
________ power represents the formal authority to control and use organizational resources based on structural position in the organization. A. Coercive B. Legitimate C. Expert D. Referent
B. Legitimate
__________ does not require goal compatibility, merely dependence. A. Ingratiation B. Power C. Consultation D. Rational persuasion
B. Power
What is true of the corrupting influence of power? A. Power negatively influences an employee's energy level and motivation to reach goals. B. Those in low status positions who gain power are more likely to abuse that power than higher status individuals who gain power. C. There is little that managers and organizations can do to blunt the corrupting influence of power. D. As power increases, people tend to make better decisions than when they have little power. E. There are always toxic effects of power no matter one's personality dimensions.
B. Those in low status positions who gain power are more likely to abuse that power than higher status individuals who gain power.
Those who are powerful, articulate, and persuasive are most vulnerable to lapses in __________. A. impression management B. ethics C. self-protection D. scapegoating
B. ethics
Political skills refer to __________. A. an activity that is not required as part of an individual's formal role but that influences, or attempts to influence, the distribution of advantages and disadvantages within the organization B. people's ability to influence others to enhance their own objectives C. the process by which individuals attempt to control the impression others form of them D. the highlighting of one's best qualities, downplaying one's deficits, and calling attention to one's achievements
B. people's ability to influence others to enhance their own objectives
Legitimacy is a power tactic that __________. A. increases support by involving the target in deciding how to accomplish a plan B. relies on one's authority position, or saying that a request accords with organizational policies or rules C. presents logical arguments and factual evidence to demonstrate that a request is reasonable D. rewards the target with benefits or favors in exchange for following a request
B. relies on one's authority position, or saying that a request accords with organizational policies or rules
Power which has been turned into action by someone is described as ________. A. harassment B. less likely to create issues C. politics D. dangerous E. unproductive
C
Which of the following occurs when people within organizations use influence to distort the facts and gain support for their personal interests? A. Group maneuvering B. Impression management C. Politicking D. Defensive behavior E. Self-promotion
C
Which of the following power tactics is being used when a manager indicates that a request corresponds with a corporate policy or rule? A. Exchange B. Consultation C. Legitimacy D. Inspirational appeals E. Rational persuasion
C
Which type of power base generates compliance because of its positive benefits? A. Coercive power B. Legitimate power C. Reward power D. Referent power E. Expert power
C
__________ power depends on fear and the negative results from failing to comply. A. Legitimate B. Expert C. Coercive D. Referent
C. Coercive
Which of the following describes organizational politics? A. Strictly interpreting your responsibility by saying things like "The rules clearly state . . ." B. Prolonging a task so that one person appears to be occupied C. Focusing on the use of power to affect decision making in an organization, or on self-serving and organizationally unsanctioned behaviors D. Presenting logical arguments and factual evidence to demonstrate that a request is reasonable
C. Focusing on the use of power to affect decision making in an organization, or on self-serving and organizationally unsanctioned behaviors
__________ is a power tactic that uses flattery, praise, or friendly behavior prior to making a request. A. Pressure B. Exchange C. Ingratiation D. Consultation
C. Ingratiation
Which of the following describes power? A. Relies on one's authority position, or saying that a request accords with organizational policies or rules. B. Presents logical arguments and factual evidence to demonstrate that a request is reasonable. C. Refers to a capacity that A has to influence the behavior of B so B acts in accordance with A's wishes. D. Rewards the target with benefits or favors in exchange for following a request.
C. Refers to a capacity that A has to influence the behavior of B so B acts in accordance with A's wishes.
_________ is the treatment of the reward "pie" as fixed, so any gain one person or group achieves comes at the expense of another person or group. A. A defensive behavior B. Exemplification C. The zero-sum approach D. Impression management
C. The zero-sum approach
The opposite of reward power is __________ power. A. referent B. legitimate C. coercive D. expert
C. coercive
Power based on someone's title in the organization is known as ________ power. A. expert B. leadership C. formal D. coercive E. referent
C. formal
Political behavior ________. A. is usually part of an employee's official role within an organization B. does not include whistleblowing or leaking confidential information C. includes a worker's attempts to influence decision making at the organization D. should be completely eradicated from the workplace E. is separate from the discussion on power in the workplace
C. includes a worker's attempts to influence decision making at the organization
According to the text, one study noted that those who start with low status and then gain power ________. A. work harder to achieve power B. are less likely to abuse power C. deal more effectively with power D. are more likely to abuse power E. gain power faster than those of a higher status
D
The general dependence postulate argues that ____________________. A. the greater A's dependence on B, the more power A has over B B. the greater A's dependence on B, the less power B has. C. the greater B's independence, the more power A has over B D. the greater B's dependence on A, the more power A has over B E. power is a function of dependence and need
D
Which of the following is an individual factor that impacts levels of political behavior in an organization? A. Organizational downsizing B. Declining resources C. Opportunity for promotions D. Perceived job alternatives E. Type B personality
D
Which of the following is an example of a defensive behavior? A. Enhancement B. Favors C. Self-promotion D. Buck passing
D. Buck passing
__________ power is influence wielded as a result of expertise, special skills, or knowledge. A. Legitimate B. Referent C. Coercive D. Expert
D. Expert
Which of the following describes referent power? A. Depends on fear and the negative results from failing to comply. It is a formal power. B. Is influence wielded as a result of expertise, special skills, or knowledge. C. Represents the formal authority to control and use organizational resources based on structural position in the organization. D. Is based on identification with a person who has desirable resources or personal traits.
D. Is based on identification with a person who has desirable resources or personal traits.
A sketch of your relationships with the people upon whom your career depends is known as __________. A. impression management B. self-promotion C. political behavior D. a political map
D. a political map
A sociogram is ________. A. posts on a social network B. a text message C. a written communication D. a formal organizational chart E. a collection of social networks
E
Anita, a top manager at Z-Tech, has the formal authority to control and use Z-Tech resources because of her hierarchical position at the firm. Given this information, what type of power does Anita most likely have? A. Referent power B. Coercive power C. Reward power D. Expert power E. Legitimate power
E
As opposed to leadership, power requires ________. A. downward influence B. goal congruence C. communication D. goal compatibility E. dependence
E
As opposed to power, leadership requires ________. A. specific tactics to gain compliance B. upward influence C. determination D. dependence E. goal congruence
E
Employees exhibiting a ________ are more likely to engage in political behavior. A. narcissistic tendency B. low need for achievement C. Type A personality D. low need for power E. Machiavellian personality
E
Which of the following power tactics is generally least effective? A. Personal appeal B. Inspirational appeal C. Consultation D. Rational persuasion E. Pressure
E
Which source of power relies on a fear of potential negative outcomes from non-compliance? A. Reward power B. Referent power C. Expert power D. Legitimate power E. Coercive power
E
Which source of power stems from having unique skills or knowledge? A. Legitimate power B. Reward power C. Coercive power D. Referent power E. Expert power
E
The most important aspect of power is that it is a function of ________. A. leadership B. money C. coercion D. behavior E. dependence
E. dependence