MIS 3

Which of the following would NOT be related to the cost of acquiring and implementing an ERP system?

Inventory purchasing lead times

In the Interaction Cycle, what human-related task occurs immediately prior to and provides context that helps bridge the "Gulf of Evaluation" used to understand objects, properties, and events?

Perception

____ is a disadvantage of EDI.

The number of standards

Why would the SRC attribute on this HTML IMG tag result in a penalty for your ABP-3 website?

The path "../" in front of the filename is not allowed

In the following image, what indicates that the placement of search result has been determined based on paid advertising?

The word "Ad" before the URL

During the "Define Interaction" phase of a User Centered Design process, what method is used to model user behaviors prior to the actual design of the UI?

Use Cases

According to the Goldman Sachs video case study on the faculty of the future, business activities such as product simulation and assembly line configuration and optimization will be enhanced by the development of what technology?

Virtual Ecosystem

According to IT's About Business 11.5, Caribou Coffee implemented a ______.

cloud-based SCM

According to the World Economic Forum, of the approximately 50 million tons of electronic e-waste produced each year, what percentage is recycled?

20%

According to Oracle, approximately what percentage of the energy used in data centers is actually used by IT equipment?

50%

What attribute were required to use for HTML image tags on ABP3 provides accessible descriptions of the images to JAWS?

ALT

_____ is an advantage of cloud-based ERP systems.

Ability to extend ERP support to new business processes

Which of the following characteristics would be applicable to an inventory system that is managed using the "Pull" approach?

Able to respond quickly to sudden changes in demand

Which of the following is a web development tool that has been pre-approved for us on ABP-3?

Adobe Dreamweaver

According to the Beacon Technology Explained case study, what technology do beacons commonly use to communicate with an application on a customer's phone?

Bluetooth

When baking, purchasing a dozen eggs but only using three eggs for a batch of cupcakes is an example of what type of Unit of Measure conversion managed by an ERP system?

Buy vs. Issue

What is the name of the government agency in Arizona that is responsible for the statewide accessibility policy (Policy 130)?

Government Information Technology Agency

A Product Tree Structure or Bill of Materials commonly uses what type of visualization model to show the relationships of items within the product?

Hierarchical Model (check)

Risk to a project can be measured on two major axes: likelihood of failure and impact of failure. A critical risk that can stop a project in its tracks, often known as a a "show stopper", would generally have what two attributes?

High Impact and High Likelihood

With respect to the "Stakeholder Matrix," what role would best describe Dr. Robbins, who is President of the University of Arizona and responsible for guiding the future direction of the university, role with respect to the project to develop a strategic plan for the University of Arizona?

High Interest/Importance and High Influence

In the AVNet Video Case on Green IT Strategies, what change in business practices resulted in the most significant savings for the company?

Implementing a home-based worker program

What term best describes when consumers are able to use their smartphones to obtain information about a company's competitor's product pricing, features, customer reviews, and availability while shopping in their company's brick-and-mortar store?

Information Transparency

Which of the following is NOT a major cause of ERP implementation failure?

Insufficient funding to purchase the right software

In the business case for pull-based production discussed in class, what determines the quantity of production produced by a work center?

Kanban card

Which of the "Ten Axioms for Success" addresses the common source of project failure described as "scope creep or drift" caused by deviations from the project plan?

Manage Change

What assembly line production method was introduced at Ford Motor Company that standardized parts (e.g., only one color and one engine size) as well as specializing the tasks performed by workers on the assembly line?

Mass Production

____ flows are the physical products, raw materials, and suppliers that flow (are transferred) along the chain.

Material

During what phase of a typical customer product lifecycle is the product widely accepted but intense price competition reduces profits and some firms drop out due to increased market competition?

Maturity

According to Clarisse de Souza, what role does technology play in the communication between a designer and a person using the design?

Media

____ CRM systems are purchased from a vendor and then installed on site.

On-premise

A bill of materials (BOM) typically would NOT include which of the following items?

Production Tools Used

What is the name used to describe when a person visits a brick-and-mortar store only to check physical characteristics of a product but intends to purchase the product online/

Showrooming

According to IT's About Business 10.1, legacy systems were often developed as functional ____.

Silos

What term refers to structures that use data collection, integrated processes, smart engineering or creative design to self-regulate and optimize the building's environment and operations which can capture changes within the building and enable the building to self-learn and automatically modify or customize its settings?

Smart Buildings

A ______ system tracks all communication between the company and the customer, the purpose of each communication, and any necessary follow-up.

contact management

As discussed in the Mythical Man Month, consider the situation shown below where the time to complete each task of the project was estimated to require 3 workers for 4 months, but in actuality, each task will require 2 months if we only use 3 workers. Theoretically, we could still complete the project on-time, if we could complete the remaining 18 months of work in the remaining 2 months. In addition to our original 3 workers, how many additional workers would be need to hire?

6

What is the importance of the triple constraints / the Scope triangle?

Any changes to one constraint will likely affect another constraint

What term is used to describe any system that increases or improve functional capabilities of individuals with disabilities?

Assistive Technology

Which of the following is an extended ERP module?

Business Intelligence

According to the e-waste in South Africa video case, what has resulted in a business opportunity for Bolunga Electronic Waste company to provide recycling e-waste services?

Changes in technology has led to much quicker end-of-life for electronic products

When offering green cloud services, what aspect of the green broker's work is focused on understand the customer's needs for quality-of-service (QOS) and application profiles with the available cloud offerings?

Cloud Request Services

Using the Software-as-a-Service (SaaS) model, what technology has changed the cost structure of the CRM market in a way that allows small companies with limited resources to utilized CRM applications?

Cloud computing

According to the speaker in the video case "Managing a Website Project," what should clients recognize is the most important foundation of a project when working with a web design project team?

Communication among stakeholders

What term is used to describe the activity where the Eller design team examined aspects, such as the content, navigation, and information architecture, of the webpages of our peer institutions for ideas that we might integrated into our new design?

Competitive analysis

According to the "PM Essential Skills" video case, project management is all about what?

Complex inner-relationships

What term does Don Normal use to describe a "story in context," or providing the user with a framework, or a context and reasons for understanding?

Conceptual Model

According to IT's About Business 11.3, ______ commerce refers to the intersection of messaging apps and shopping; that is, the trend toward interacting with businesses through messaging and chat apps.

Conversational

The United Nations have identified all of the following as priorities for the shift to enable alignment related to achieving a sustainable planet in the Digital Age EXCEPT:

Creating Planetary Digital Twins

What term is used to describe the practice of unloading materials from an incoming trucks or rail cars and loading these materials onto outbound trucks or rail cars, with little or no storage or warehousing in between?

Cross Docking

_____ is the marketing of additional related products to customers based on a previous purchase.

Cross-selling

Which of the following was NOT mentioned as a benefit of human-centered design in the "What is Human-centered design?" video case?

Curtails lawsuits

_____ is the loss of a certain percentage of customers over time

Customer churn

Preliminary estimates suggest that digital technologies can make significant contributions to tackling the triple planetary crisis in each of the following areas EXCEPT:

Decapitalization for Disinvestment

After pressing submit or a PAR or KC quiz, D2L provides a warning if you have not saved your answers to one or more questions before grading your assignment. Since you are still permitted submit a quiz with unanswered questions, using a warning approach is an example of what type of error prevention?

Detection of Errors (Trap Errors)

The United Nations have identified all of the following as priorities for the shift to accelerate innovation related to achieving a sustainable planet in the Digital age EXCEPT:

Developing Digital Competencies

What is an example of a Universal Design approach that can be used to improve the accessibility of videos presented in class?

Displaying open captions

What property of virtualization allows entire virtual machines to be saved as file that can moved or copied like any other file?

Encapsulation

ERP systems are an evolution of _____________.

FAIS

Similar to a Product Tree Structure or Bill of Materials, the site outline visualization of the Eller College website redesign produced by Stickplan is an an example of what type of diagram?

Hierarchial Diagram

According to the Smart Retail video case, indoor positioning systems were used to do all of the following except which of the following?

Pay for items while shopping using a mobile wallet

What is an affordance?

Physical property of an object that shows functionality

Which of the following approaches would help a business leader understand the how the competition in their industry and help the company protect its sustainable competitive advantage?

Porter's Forces

Issues such as navigation paths taken, use of the "back" button and menus, and understanding the user's focus of attention are all related to what aspect of how a user experiences IT?

Process

What term is used to describe the checkpoints that occur during a project that also represent critical success factors (CSFs) for the project?

Project Milestones

In a Master Production Schedule plan, the "Projected Available" quantity represents what planning information?

Projected inventory quantity at the end the planning bucket

What is the term that is used to describe the ability websites to adjust automatically the content, images and how the website is laid out so that it works well with the device where the website is being accessed, such as desktop, laptop or smartphone?

Responsive Web Design

Which of the following is NOT commonly considered to be one of the project management "triple constraints"?

Scale/Quantity

____ is part of the ____ process and involves sending goods that are in the warehouse to customers.

Sell-from-stock; fulfillment

In 2006, the National Federation of the Blind filed a lawsuit against company because their ecommerce website was not accessible as required by ADA?

Target

From Don Norman's perspective, what fatal flaw does the BMW iDrive (which he descibed as a well thought out, very logical, and sensible device) have with respect its human interface?

The iDrive destroyed spatiality

According to IT's About Business 11.1, _____ uses location-based service data to send coupons and other offers to customers smartphones when they are close to a store.

Tring 313

What website design perspective focuses on understanding an effectively using a company's competitive distinction?

Unique Selling Point (USP)

Allowing students to choose how among written responses, recorded audio clips, or short recorded videos when answering questions on a discussion board would be an example of what UDL "ingredient" when designing an assessment?

Variability

According to the Root Cause Analysis video case, what was the root cause analysis recommendation to prevent the stone in the Jefferson Memorial in Washington, DC from crumbling?

Waiting to turn on lightning until after sunset

What is the name of the web accessibility evaluation tool you are required to use for ABP-3 to find web Content Accessibility (WCAG) errors?

Wave

Typically, how long before you're able to access Arizona's Adobe Create Cloud after you have completed the registration process?

Within 24 hours after submitting your request

Which of the following is a voluntary standard for website accessibility?

World Wide Web Consortium (W3C)

You decide to purchase SAP for your core business functions but integrate it with another software package that handles some of your industry-specific business processes. This is an example of the____ approach to combine the benefits of the vanilla and customized systems.

best-of-breed

In the ______ component of SCOM SCM model, the organization should manage the logistics process.

deliver

According to IT's About Business 11.1, The Golden State Warriors use _____ to improve service and deepen fan loyalty.

location-based services

Above all, you want to spend the least amount of money acquiring the software for a CRM system available. If you are willing to accept any risks associated with this, you would want to implement a(n) ____ CRM system.

open-source

In the ____ component of SCOR SCM model, the organization should come up with a strategy for managing all the resources that go toward meeting customer demand for the product or service.

plan

The _____ process, make-to-stock and make-to-order, originates in the warehouse department and ends in the warehouse department.

production

According to IT's About Business 11.3, Sentient Technologies' bot _______

provides a list of recommendations and enables customers to have a real-time dialogue with the bot

A key difference of the two types of manufacturing systems is that a push system _____ work releases based on demand, while a pull system ____ work releases based on system status.

schedules; authorizes

In project management, the "Iron Triangle" or "Triple Constraint" includes a project's time, resources and what other dimension of the planning process?

scope

Using Gartner's Magic Quadrant for CRM Vendors as a reference, what type of data mining method would identify an industry relationship among Oracle, SAP, SAS, Yellowfin, and Sisense?

Clustering

____ is the customer's potential revenue stream over a number of years

Lifetime value

What project scheduling term is used to describe the completion of significant portions of the project or a transition from one phase to another?

Milestone

In a Kanban (two-bin) producted control system, what initiates production and material flows from the "steady state"?

Purchased raw materials (check)

Providing options for comprehension, language, and perception would be consider as critical success factors for which USL principle for supporting variability?

Representation

The affective network within the human brain focuses address what aspect of variability in the UDL guidelines?

The Why

When asked about whether customers influences his designs for automobiles, it has been claimed that Henry Ford said that if he had asked his customers what they wanted, they would have asked for what?

A faster horse

What term does Don Norman use to describe the model that explains the operation of the system in context so that it weaves together all of the essential components, providing a framework, a context, and reasons for understanding?

A story

According to NAVTEQ, what does the "subsidization breakpoint" for location-based services measure?

An application user's willingness to pay

According to the Jack Welch on Six Sigma video case, which of the following will happen when a company uses the Six Sigma methodology?

Product quality will improve through reduced variability

What term is used to describe how a product or service fulfills the needs of a customer?

Value proposition

A business intelligence tool such as PowerBI uses what approach to transform data to help business leaders understand the performance against target and time (trend)?

Visualizations