MIS 301 Exam 2 - Example Questions

Distinguish enterprises according to the extent of digitization and describe examples of each of them (i.e., Brick-and-mortar, Click-and-mortar, and virtual organization).

-Brick and mortar: purely physical organizations (IKEA) -Click-and-mortar: conduct some e-commerce activities, yet their primary business is carried out in the physical world (Target) -Virtual organization: does not have physical stores but engages only in electronic commerce (Netflix)

What herd behavior means? Do you believe that social computing accelerate herd behavior among people?

-Herd behavior: a person follows others when adopting technology/product -yes i do believe this because we are influenced by what others are doing as it helps us reach our 'ideal' lifestyle

What is showrooming? What are the possible methods to minimize showrooming?

-Showrooming is checking out merchandise and prices in a retail showroom, but buying from a rival online -Can be reduced by: price matching, differentiation of product, trained sales representatives, controlling mobile network in store

Compare two types of the mobile payment systems: Apple pay and Square.

-Square: $99/device, 2.75% per transaction, additional service -Apple Pay:

Discuss the difference between Web 1.0 and Web 2.0.

-Web 1.0 refers to the first stage in the World Wide Web, which was entirely made up of web pages connected by hyperlinks; static websites that were not yet providing interactive content -Web 2.0 is the second stage of development of the World Wide Web, characterized especially by the change from static web pages to dynamic or user-generated content and the growth of social media

The two major characteristics that differentiate mobile computing from other forms of computing are ______ and ________. A. Mobility, broad reach B. Mobility, lack of expense C. Security, broad reach D. Security, mobility E. Broad reach, localization

A. Mobility, broad reach

_____, with the shortest range of any wireless network, is designed to be used with contactless credit cards. A. Near-field communications B. Bluetooth C. Ultra-wideband D. Wi-Fi E. Infrared

A. Near-field communications

The greatest problem with GEO satellites is which of the following? A. Propagation delay B. Expense C. Orbital life D. Size of the footprint E. Relative speed with respect to a point on the earth's surface

A. Propagation delay

Which of the following is false? A. ERP systems are an evolution of functional information systems. B. ERP systems look the same to users as functional information systems. C. ERP systems have much the same functionality as functional information systems. D. ERP systems produce the same reports as functional information systems. E. ERP systems use the same data as functional information systems.

B. ERP systems look the same to users as functional information systems.

Which of the following is false? A. Functional area information systems were usually developed independently. B. Functional area information systems easily communicate with each other. C. ERP systems are designed to integrate business processes. D. ERP systems use a common database. E. ERP systems integrate functional areas within an organization.

B. Functional area information systems easily communicate with each other.

In _______ e-commerce, the sellers and buyers are organizations. A. Government-to-citizen B. Citizen-to-consumer C. Business-to-business D. Business-to-consumer E. Consumer-to-business

C. Business-to-business

Which of the following is not an effect that E-commerce has had on organizations? A. E-commerce enables smaller businesses to operate in areas dominated by larger companies. B. E-commerce increases the number of potential customers to whom the company can market its products. C. E-commerce is a costly medium for increasing market share. D. E-commerce removes many barriers for start-up businesses. E. E-commerce makes it easy to reach customers around the world.

C. E-commerce is a costly medium for increasing market share.

The area of the earth reached by a satellite's transmission is referred to as its _____. A. Hotspot B. Coverage C. Footprint D. Zone E. Wireless area

C. Footprint

Which type of satellite has the largest footprint? A. Low-earth-orbit B. Medium-earth-orbit C. Geostationary D. Polar orbit E. Equatorial orbit

C. Geostationary

Which of the following is not a process within an information system for Accounting and Finance? A. Budgeting B. Managing Currencies C. Inventory management D. Auditing E. Expense management

C. Inventory management

Which of the following statements regarding the relationship between electronic commerce and search is not correct? A. Purchases often follow successful online searches. B. Shopping carts are often abandoned after unsuccessful online searches. C. Retailers will provide fewer product details to avoid information overload for customers. D. Customers will be able to find the closest store offering the product that they want. E. Customers will have more relevant product information in the near future.

C. Retailers will provide fewer product details to avoid information overload for customers.

The advantages of electronic commerce for consumers include all of the following except: A. You can buy from home 24 hours per day, 7 days per week. B. You have a wider variety of products to choose from. C. You typically cannot access additional information, so you do not have information overload. D. You can easily compare prices and features. E. You can find unique items.

C. You typically cannot access additional information, so you do not have information overload.

Enterprise resource planning systems take a(n) _____ view of the overall organization. A. User's B. Management C. Functional D. Business process E. Transactional

D. Business process

_____ refers to the practice of registering or using domain names for the purpose of profiting from the goodwill or trademark belonging to someone else. A. Domain spoofing B. Domain masquerading C. Domain tasting D. Cybersquatting E. Domain fraud

D. Cybersquatting

_____ integrate the planning, management, and use of all of an organization's resources, and are designed to tightly integrate the functional areas of the organization. A. Transaction processing systems B. Supply chain management systems C. Functional area information systems D. Enterprise resource planning systems E. Corporate extranets

D. Enterprise resource planning systems

All of the following are limitations of traditional payment methods in electronic commerce except: A. Cash cannot be used because there is no face-to-face contact. B. Paying for goods and services via the mail takes more time. C. Not all organizations accept credit cards. D. It is more secure for the buyer to use the telephone than to complete a secure transaction on a computer. E. None of the above

D. It is more secure for the buyer to use the telephone than to complete a secure transaction on a computer.

The degree of digitization relates to all of the following except: A. The product or services sold B. The processes by which the product is produced C. The delivery agent or intermediary D. The size of e-commerce transactions E. None of the above

D. The size of e-commerce transactions

The most fundamental information systems in an organization are: A. office automation systems B. decision support systems C. functional area information systems D. Transaction processing systems E. business intelligence systems

D. Transaction processing systems

Which type of electronic commerce does Amazon practice? A. business-to-employee B. consumer-to-consumer C. consumer- to-business D. business-to-consumer E. employee-to-business

D. business-to-consumer

Individuals are finding it convenient and productive to use wireless devices for which of the following reasons? A. To make use of time that was formerly wasted B. To become more efficient C. Work locations are more flexible D. To be able to allocate working time around personal and professional obligations E. All of the above

E. All of the above

_____, which is a broader concept than ______, is the buying and selling of goods and services, as well as servicing customers, collaborating with business partners, and performing transactions within an organization. A. Business-to-business electronic commerce, business-to-customer electronic commerce. B. Electronic commerce, electronic business C. Business-to-customer electronic commerce, business-to-business electronic commerce D. Business-to-business electronic commerce, intrabusiness electronic commerce E. Electronic business, electronic commerce

E. Electronic business, electronic commerce

_____ is a satellite-based tracking system that enables users to determine a person's position. A. Bluetooth B. Wireless application protocol C. Short message service D. Wi-Fi E. Global positioning system

E. Global positioning system

The drawbacks of ERP systems include all of the following except: A. They are complex B. They are expensive C. They are time-consuming to implement D. Companies may need to change existing business processes to fit the software E. They consist of modules

E. They consist of modules

Ads cannot appear as YouTube videos. T/F

False

An organization has to own all of the information systems it used. T/F

False

Business-to-consumer applications comprise the majority of electronic commerce volume. T/F

False

Buying a book online at Amazon is an example of social commerce. T/F

False

E-commerce affects only businesses that sell products online. T/F

False

ERP systems cannot manage cross departmental processes. T/F

False

Each buyer needs the only one e-wallet for all merchants. T/F

False

Even though B2C electronic commerce is much larger by volume, B2B is more complex. T/F

False

Functional information systems support the entire enterprise or major portions of it. T/F

False

Generating revenue from social networking sites is easy to do. T/F

False

Geo-tagging refers to tagging information on tour sites. T/F

False

Historically, the functional area information systems were developed independently of one another. T/F

False

Recruiters only use social computing to find people who are unemployed. T/F

False

The global positioning system is supported by GEO satellites. T/F

False

Web 2.0 sites are primarily online places to visit. T/F

False

When you make a purchase online, that transaction is an example of batch processing. T/F

False

Wireless technologies are not changing the ways that organizations are doing business, but they are enabling organizations to do business faster. T/F

False

eBay is a good example of business-to-consumer electronic commerce. T/F

False

Describe the Loon project of Google. What is the purpose of the project? How does it work?

Project Loon is a research and development project being developed by Google X with the mission of providing Internet access to rural and remote areas. The project uses high-altitude balloons placed in the stratosphere at an altitude of about 32 km to create an aerial wireless network with up to 3G-like speeds

What is NFC (near field communication)?

The set of protocols that enable electronic devices to establish radio communication with each other by touching the devices together, or bringing them into proximity to a distance of typically 10cm or less

An electronic storefront is a Web site on the Internet that represents a single store. T/F

True

Bluetooth is a wireless standard that enables temporary, short-range connection between mobile devices. T/F

True

Channel conflict occurs when click-and-mortar companies have problems with their regular distributors when they sell directly to customers online. T/F

True

Fourth Generation is still under development, and it is not a defined technology or standard. T/F

True

In most cases, traditional payment systems are not effective for electronic commerce. T/F

True

Information systems can be function-specific. T/F

True

Mobile wallets enable users to make purchases with a single click from a mobile device. T/F

True

Selling products such as books and computers on the Internet may reduce vendors' selling costs by 20 to 40 percent, with further reductions being difficult because the products must be delivered physically. T/F

True

Showrooming occurs when customers prefer to handle the products physically before purchasing from the same store. T/F

True

The higher the orbit of a satellite, the larger its footprint. T/F

True

Two systems being developed to replace bar codes are QR codes and RFID systems. T/F

True

Web 2.0 media sites allow people to share digital media. T/F

True

Wireless is a term used to describe telecommunications in which electromagnetic waves carry the signal between communicating devices. T/F

True

Which of the following statements concerning blogging is false? a) Anyone can blog. b) A reader can believe all of the details in a blog. c) A company can maintain an internal blog site. d) Blogging can be used in marketing. e) Tweets are replacing blogging.

b) A reader can believe all of the details in a blog.

With Web 1.0 sites, users _________________, whereas with Web 2.0 sites, users _________________. a) Use HTML, use CCS b) Passively receive information, participate with the site. c) Use wired connections, use wireless connections. d) Have to know the address of the site, can use search engines to find a site e) Did not have to login to find information, have to login in to find information.

b) Passively receive information, participate with the site.

Which of the following is an advantage of social commerce over traditional e-commerce? a) Loyalty b) The ability to predict buying habits based on real-time data c) Processing speed d) Crowdsourcing e) Reduced expenses

b) The ability to predict buying habits based on real-time data

Which of the following is a true statement about the impact of social computing on a business? a) There is a high cost to using viral marketing b) It is difficult to gain information about customers c) A small minority of individuals contribute the majority of feedback and can provide skewed data d) Social computing does not allow for rapid feedback from customers.

c) A small minority of individuals contribute the majority of feedback and can provide skewed data

LinkedIn is a _______________________ social networking site that makes money from advertising and services. a) Training b) College c) Business-oriented d) Video-upload e) Blogging

c) Business-oriented

A business that wants to create a forum allowing employees to interact with coworkers would benefit from utilizing__________. a) RSS b) Mashups c) Enterprise Social Networks d) Microblogs

c) Enterprise Social Networks

Groupon is an example of ________________ a) Shopping communities and clubs b) Social marketplace c) Group shopping d) Peer-to-peer shopping e) Collaborative consumption

c) Group shopping

Which of the following ratings/reviews do companies routinely pay for? a) customer reviews b) expert ratings c) sponsored reviews d) none of the choices are correct

c) sponsored reviews

One of the problems that HR departments have with using social computing to recruit is: a) all candidates seek them out b) they only receive qualified applications c) they receive many more applications than they can process. d) social sites each have their own special niche e) they cannot be used for internal tasks

c) they receive many more applications than they can process.

The reliability of the content in Wikipedia, the online encyclopedia, is questionable because: a) All of the administrators are volunteers. b) No author has to identify himself or herself. c) The content is updated all the time. d) It is difficult to test the authenticity of the content due to the fact that anyone can contribute content. e) All of the above are reasons why the content is questionable.

d) It is difficult to test the authenticity of the content due to the fact that anyone can contribute content.

You sign up for an RSS feed from CNN.com. Which of the following would you expect to happen? a) When you sign up, you will need to download print templates. b) You won't be able to search RSS content. c) You will be able to choose only one topic area. d) You will be notified of updates in the content areas you selected. e) You will get content sent to you via e-mail.

d) You will be notified of updates in the content areas you selected.

All of the following are used to provide online market research except: a) Reviews b) Recommendations c) Voting d) Emails e) Blogs

d) emails

You just started to work on a project with three other people. You realize that everyone has their own notes, which makes it hard for you to keep track of what has been done and what still needs to be done. Which of the following applications would you suggest the team use? a) Blogs b) Netcasts c) RSS feeds d) Tags e) Wikis

e) Wikis

A Web site that combines content from other Web sites to form new content is called a(n) ______. a) Social network b) Aggregator c) Blog d) E-commerce site e) Mashup

e) mashup