MIS 3063 CH 2

Which of the following statements is true about roles in a business process?

The name of a role is written at the top of a swimlane

Which of the following statements is true of a product power curve for collaborative tool sets?

The power curve of a Comprehensive collaboration tool set has a longer flat spot in the beginning.

Which of the following statements is true of collaboration tools?

The standard task list in SharePoint can readily be modified to include user-customized columns using SharePoint

Which of the following statements is true about data characteristics of quality information?

The timeliness of information can be measured against events

Which of the following statements is true of Google Drive?

Users receive an email when a document is made available to them

Which of the following is a content sharing technique which is least effective for collaborations in which there are many document versions or for which there is a desire for content control?

email with attachments

Automation of a process activity consists of moving work from the ________ of the symmetrical five-component framework

human side to the computer side

Which of the following is an example of synchronous communication?

multiparty text chat

Activities within a business process are shown in ________.

rectangles with rounded corners

A ________ is a subset of the activities in a business process that is performed by an actor.

role

The alerts feature in SharePoint ________.

sends a team member an email whenever a task is assigned to him or her

The software and procedure components of the information systems framework are ________.

sets of instructions

According to the business process modeling notation standard, an activity with a boxed plus sign inside it indicates a ________.

subprocess

The ________ collaboration tool set has a large set of features, including content management and control, workflow control, online meetings in which participants can view shared whiteboards, applications, and monitors.

Comprehensive

________ is defined as recorded facts or figures

Data

________ represent the movement of data from one activity to another

Data flows

________ is a type of asynchronous communication in which a group member can post an entry, an idea, a comment, or a question, and other group members respond to it later, at their convenience.

Discussion forum

________ is the ratio of benefits to costs

Efficiency

With the ________ collaboration tool set, participants have the ability to conduct multiparty audio and video virtual meetings and the support for concurrent access to document, spreadsheet, and presentation files, but they will have to rely on third-party tools to use surveys, wikis, and blogs

Good

Which of the following components of an information system play the role of actors?

Hardware and people

Which of the following statements is true about business process modeling notation?

The medium of data flow is represented by thick solid lines.

Which of the following statements is true regarding the characteristics of good information?

Information must hold an appropriate relationship between its cost and value.

Which of the following statements is true of using an information system to improve process quality?

Information systems that are labor saving may not be efficient

Which of the following statements is true of Microsoft SharePoint?

It does not allow users to edit a document if it has been checked out by another user.

Which of the following is a characteristic of good data?

It must be contextually relevant.

Which of the following statements is true of Google Grid?

It provides version history showing the changes made by users to task lists

Which of the following statements is true of the swimlane format?

It specifies the tasks that need to be accomplished as part of a business process

In version control systems, shared documents are placed into shared directories called ________.

Libraries

Which of the following systems provides version control while sharing content?

Microsoft SharePoint

With the ________ collaboration tool set, a participant should be able to collaborate with his or her team, though he or she will get little support from the software

Minimal

________ information is information that directly pertains both to the context and to the subject.

Relevant

________ is a type of asynchronous communication where one person creates a list of questions to which other users respond.

Team survey

The effectiveness of new online ad programs needs to be evaluated based on the frequency at which a customer clicks those ads. Identify the most effective and efficient method to analyze this data.

The data must be saved in batches and processed a few hours later.

Which of the following refers to information that is based on correct and complete data and has been processed correctly, as expected?

accurate information

The outermost components of the information systems framework ________.

can take action

According to the business process modeling notation, the end of a business process is symbolized by a ________.

circle having a thick border

The fact that Joe works nine hours per day is an example of ________.

data

Which of the following information is good information for the CEO of a call center?

department-level averages of revenue generation figures