MIS 395 Chapter 9

The term fintech applies only to tech companies that are seeking use technology to unbundle traditional institutional financial services industries and instead deliver targeted solutions.

False

Which of the following best explains why the service sector is a natural avenue for e-commerce?

Much of the value in services is based on the collection, storage, and exchange of information.

All of the following have introduced their own versions of Buy buttons except:

Tumblr

In ________, all of a customer's financial (and even nonfinancial) data are pulled together into a single, personalized website.

account aggregation

What is the largest sector of the online travel services market in terms of revenue?

airline reservations

Which of the following is not a digitally native vertical brand?

Wayfair

Which of the following provides a financial snapshot of a company's assets and liabilities (debts) on a given date?

balance sheet

Virtual merchants face potentially large costs for all of the following except:

building and maintaining physical stores.

All of the following are challenges for catalog merchants except:

building sophisticated order entry and fulfillment systems.

Which of the following is not a major trend in the online recruitment services industry?

disintermediation

What is another name for pro forma earnings?

earnings before income taxes, depreciation, and amortization (EBITDA)

All of the following services require extensive personalization except:

financial services.

All of the following statements about Amazon are true except:

in 2016, Amazon purchased Jet.com, one of its discount competitors.

Which of the following is not one of the central challenges facing the online retail industry?

lack of physical store presence

Which of the following is not considered a current asset?

long-term investments

All of the following are strategic factors that pertain specifically to a firm and its related businesses except:

power of customers.

Craigslist is most involved in which of the following online services market(s)?

real estate services and career services

On-demand service companies collect a fee from both sellers and buyers who use the platform.

True

Consumers are primarily price-driven when shopping on the Internet.

False

Personal consumption of retail goods and services accounts for over 80% of total gross domestic product (GDP).

False