MIS Chapter 12

An information system for a building company that tracks construction costs for various projects across the United States would be categorized as a type of: A) OLAP. B) MIS. C) BPM. D) sensitivity analysis. E) balanced scorecard.

B) MIS.

What-if analysis works forward from known or assumed conditions. True False

False

The data-driven farming systems described in the chapter-opening case are an example of operational intelligence. True False

True

A(n) ________ is a BI feature that presents performance data defined by users. A) dashboard B) portal C) ad hoc query D) parameterized report E) interface

A) dashboard

A drawback to high-velocity, automated decision-making systems is that: A) great care needs to be taken to ensure the proper operation of the systems, since they are making decisions faster than managers can monitor or control. B) they are only useful in the financial services industries. C) they are unable to handle structured decisions. D) they only can be applied to semi-structured decisions. E) they are unable to handle high volumes of decisions.

A) great care needs to be taken to ensure the proper operation of the systems, since they are making decisions faster than managers can monitor or control.

MIS typically produce: A) solutions to semi-structured problems appropriate for middle management decision making. B) fixed, regularly scheduled reports based on data extracted from the organization's TPS. C) assumptions, responses to ad-hoc queries, and graphic representations of existing data. D) scorecards of overall firm performance along predefined key indicators. E) new ways of looking at data that emphasize change, flexibility, and rapid response.

B) fixed, regularly scheduled reports based on data extracted from the organization's TPS.

Which of the following BI tools or abilities has been driving the movement toward "smart cities"? A) Chi-square analysis B) Predictive analytics C) Big data analytics D) OLAP E) Data mining

C) Big data analytics

Which of the following statements best describes the business value of improved decision making at all levels of a firm? A) Improved decision making creates better products. B) Improved decision making strengthens customer and supplier intimacy, which reduces costs. C) Improved decision making results in a large monetary value for the firm as numerous small daily decisions affecting efficiency, production, costs, and more add up to large annual values. D) Improved decision making enables senior

C) Improved decision making results in a large monetary value for the firm as numerous small daily decisions affecting efficiency, production, costs, and more add up to large annual values.

As discussed in the chapter text, Slack Technologies uses which of the following to identify customers who are most likely to uses its products frequently and upgrade to its paid services? A) Operational analytics B) Location analytics C) Predictive analytics D) Predictive maintenance E) Big data analytics

C) Predictive analytics

Which type of decision is determining vacation eligibility for an employee? A) Semistructured B) Ad hoc C) Structured D) Unstructured E) Procedural

C) Structured

BI that is designed to determine the most likely effects of changes in the business environment is called: A) big data analytics. B) environmental analytics. C) predictive analytics. D) statistical modeling. E) parameterized reports.

C) predictive analytics.

When there is no well-understood or agreed-on procedure for making a decision, it is said to be: A) undocumented. B) random. C) unstructured. D) documented. E) semistructured.

C) unstructured.

Which of the following statements best describes the term business intelligence? A) The tools and techniques used to analyze and understand business data B) Software developed exclusively for business management C) Information systems involved in business decision making D) The infrastructure for warehousing, integrating, reporting, and analyzing business data E) Enterprise systems used to make business decisions

D) The infrastructure for warehousing, integrating, reporting, and analyzing business data

Which type of decision is deciding whether to introduce a new product line? A) Structured B) Nonrecurring C) Predictive D) Unstructured E) Recurring

D) Unstructured

Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments? A) The first three steps of the process are handled by software algorithms and the final step is handled by experienced managers. B) All four steps are performed by humans with the support of high-speed, high-volume DSS and ESS. C) The first two steps of Simon's framework are eliminated and the final two steps are handled by software algorithms. D) Only the initial step is p

E) All four steps of the process are handled by software algorithms; humans are eliminated from the decisions because they are too slow.

BPM uses ideas similar to the balanced scorecard framework with a stronger emphasis on strategy. True False

False

Operational management face primarily semistructured decisions. True False

False

The third stage in Simon's description of decision-making is implementation. True False

False

Google's search engine is an example of which of the following types of decision? A) High-velocity B) Highly structured C) Semi-structured D) Financial E) Analytic

A) High-velocity

An unstructured decision is novel and important and requires the decision maker to provide judgment, evaluation, and insight. True False

True