MIS Chapter 1&2 Quiz

Which of the following is not a business benefit of collaboration?

improved compliance with government regulations

Verizon Corporation's use of a Web-based digital dashboard to provide managers with precise real-time information illustrates which business objective?

improved decision making

The six important business objectives of information technology are new products, services, and business models; customer and supplier intimacy; survival; competitive advantage; operational excellence; and

improved decision making.

The three activities in an information system that produce the information organizations use to control operations are

input, processing, and output.

Which of the following are key corporate assets?

intellectual property, core competencies, and financial and human assets

A business process in the ________ function is producing bills of material.

manufacturing and production

In a business hierarchy, the level that is responsible for monitoring the daily activities of the business is

operational management

Order data for baseball tickets and bar code data are examples of

raw input.

Which of the following is not one of the primary environmental actors that interacts with an organization and its information systems?

sales force

A corporation that funds a political action committee, which in turn promotes and funds a political candidate who agrees with the values of that corporation, could be seen as investing in which main category of complementary assets?

social

Thomas Friedman's declaration that the world was now "flat" meant that

the Internet has reduced the economic advantages of developed countries.

To monitor the status of internal operations and the firm's relations with the external environment, managers need ________ systems.

transaction processing

Which of the following best describes the primary reason for implementing a new information system, from a business perspective?

The system will create new value for the firm, beyond its costs.

All of the following are advantages, for a firm, of cloud computing except

ability to improve communication.

Which of the following would not be a complementary asset for a solar panel manufacturer?

centralized hierarchical decision making

Which of the following objectives best describes the business strategy behind the technologies implemented by the San Francisco Giants, as discussed in the chapter case?

competitive advantage

The Mandarin Oriental hotel's use of computer systems to keep track of guests' preferences is an example of

customer and supplier intimacy.

Which of the following systems is designed to support organization-wide process coordination and integration?

enterprise applications

You manage the IT department at a small startup Internet advertiser. You need to set up an inexpensive system that allows customers to see real-time statistics such as views and click-throughs about their current banner ads. Which type of system will most efficiently provide a solution?

extranet

A managerial element in the UPS tracking system described in the chapter is

the decision to use automation.