mis chapter 4

Which of the following would be classified as a tangible cost?

Cost of hardware

Which of the following is one of the three primary activities associated with identifying and selecting IS development projects?

Identification of potential development projects

The extent to which the project is viewed as improving profits, customer service, etc. and the duration of these benefits best defines which of the following evaluation criteria?

Potential benefits

Research has found that projects identified by top management more often:

have a strategic, organizational focus.

Activities designed to assist in organizing a team to conduct project planning is the focus of:

project initiation.

A cost associated with project start-up refers to a(n):

B) one-time cost.

A document prepared for the customer during project initiation and planning that describes what the project will deliver and outlines generally at a high level all work required to complete the project is the:

Project Scope Statement.

If the project team and organizational officials reassess the project after each subsequent SDLC phase to determine if the business conditions have changed or if a more detailed understanding of a system's costs, benefits, and risks suggest that the project is not as worthy as previously thought, they are:

adhering to the incremental commitment principle.

The analysis technique that finds the amount of time required for the cumulative cash flow from a project to equal its initial and ongoing investment is referred to as:

break-even analysis (BEA).

Fulfillment feasibility is the process of examining the likelihood that the project will attain its desired objectives.

false

Systems analysis is the first phase of the systems development lifecycle.

false

Research has found that projects identified by individual departments or business units most often:

have a narrow, tactical focus

A cost associated with an information system that cannot be easily measured in terms of dollars or with certainty refers to a(n):

intangible cost.

The first phase of the systems development life cycle is:

systems planning and selection.

Cost reduction and avoidance, error reduction, and increased flexibility are examples of:

tangible benefits

To gain an understanding of the organization's ability to construct the proposed system is the goal of:

technical feasibility.

The objective of the project planning process is the development of:

A Baseline Project Plan and Project Scope Statement.

Which of the following would be classified as an intangible cost?

Employee morale

As a rule of thumb estimate, what percentage of the entire development effort should be devoted to the project initiation and planning process?

Between 10 and 20 percent

A cost resulting from the ongoing evolution and use of a system best define a(n):

recurring cost.

Application software maintenance, new software and hardware leases, and incremental communications are examples of:

recurring costs.

The ratio of the net cash receipts of the project divided by the cash outlays of the project, enabling trade-off analysis to be made between competing projects, is often referred to as:

return on investment (ROI).