MIS Chapter 8

Adequate feedback from a system to user data entry helps reduce errors

True

An initial grouping of cases by actor and subsystem is a good starting point for menu design

True

Ease of learning and ease of use are often in conflict.

True

Even though tablets and smartphones have many common properties, probably the biggest benefit of designing for a tablet is the ease of navigation.

True

Sometimes in user interface design it is a good practice to have controls that are hidden and not visible.

True

The overriding issue on the design of data entry screens is to minimize errors.

True

Users need to feel that they can explore options and take actions that can be cancelled without difficulty

True

A key principle of human-computer interaction (HCI), that states that the appearance of any control should suggest its functionality, is called ____.

affordance

The major advantage of screen output versus printed output is that screen output ____.

can be updated dynamically

An approach where the visual display is organized into regions and includes an arrangement of common tool icons is called a ____.

desktop metaphor

A metaphor of human-computer interaction (HCI) in which interacting with the computer, is much like carrying on a conversation is called ____.

dialog metaphor

A metaphor of human-computer interaction (HCI) in which the user interacts directly with objects on the display screen, is referred to as ____.

direct manipulation metaphor

A metaphor of human-computer interaction, in which interaction with the computer involves browsing and entering data on electronic documents, is referred to as a ____ metaphor.

document

A report that contains only information about nonstandard or out-of-bound conditions is a(n) ____ report.

exception

A report that is used primarily for strategic decision making is called a(n) ____ report.

executive

Since it is not always clear that Web page objects are clickable, or when a control has recognized the click, designers should be careful to apply the principle of ____.

feedback

The study of human interaction with machines in general is called ____.

human-computer interaction

One effective way to present large volumes of data is to summarize it and present it ____.

in graphical chart or diagram

When a user fills out an online form, but makes an error and the data is not immediately accepted (until the input error is corrected), if the system clears all the fields and requires the user to start over, this is an example of violating the principle of ______.

protecting the user's work

One good way to prevent errors on input forms is to _______.

provide "undo" capability

A key principle of human-computer interaction (HCI) that states that all controls should be noticeable is called ____.

visibility

Which of the following is not one of the standard methods to aid a user to find and utilize hidden controls or actions that are not obvious?

Affordance

Which of the following is NOT one of the principles of user-centered design?

Business requirements drive development.

Each dialog within the system should be organized with a clear sequence-a beginning, middle, and end. This describes which of the rules for designing interactive interfaces?

Design dialogs to yield closure

Software (such as typical tax preparation software) which in essence interviews the user is following which user interface metaphor?

Dialog metaphor

Designers should be sure to include cancel buttons on all dialog boxes which allow the user to back up. This is an example of what?

Easy reversal of actions

A good example of an error message might be, "The account information is missing critical data. Please re-enter."

False

A use case description is the best place to start for the design of the forms for a user interface

False

Consistency and continuity are synonyms and can be used interchangeably.

False

Storyboarding should result in a detailed dialog design.

False

The design of a desktop system and a Web based system have similar performance issues that must be considered

False

To implement the dialog metaphor requires voice communication and voice recognition capabilities on the computer

False

Use of fancy fonts always add interest and clarity to a web page and are recommended for many online systems.

False

Using a textbox for data entry of standard values is a good example of minimizing key strokes

False

When designing the UI for a mobile device, two important considerations are limited screen size and screen brightness.

False

Which of the follow is the best technique to determine how many menu items are needed and how to structure the menus and sub menus

Group use cases by actor.

Which of the following is not a principle of Closure?

Have clear navigation path

When subsequent processing is delayed by more than a second or two, users may repeatedly press controls or re-enter information, resulting in processing errors and user frustration" is an example of what?

Lack of feedback

Which of the following are the two primary characteristics of smartphone UI design that are different than UI desktop design?

Limited screen size and touch screen

Which are the two additional important issues of Web based UI design over local desktop UI design?

Load time and browser compatibility

Operating systems deliberately include an electronic "click" sound for keyboard and mouse activities. This describes which of the eight golden rules for designing interactive interfaces?

Offer informative feedback

Briefly describe each of the four metaphors for designing the Human-Computer Interface.

1. Direct manipulation metaphor - Manipulating objects on a display that look like physical objects (pictures) or that represent them (icons) 2. Desktop metaphor - Organizing visual display into distinct regions, with a large empty workspace in the middle and a collection of tool icons around the perimeter 3. Document metaphor - Visually representing the data in files as paper pages or forms. These pages can be linked together by references (hyperlinks) 4. Dialog metaphor - The user and computer accomplishing a task by engaging in a conversation or dialog by using text, voice, or tools, such as labeled buttons