MIS Exam #1 Practice Questions
this application's benefits are forecasting, planning, purchasing and material management?
ERP
who are the primary users of ERP systems?
accounting, finance, logistics and production
this company uses a broad market competitive scope along with the low costs strategy?
amazon
what is the science of fact-based decision making?
analytics
business process engineering is used for what?
analyzing and redesigning the workflow between enterprises
the current state of the operation mapped without any specific improvements or changes is the?
as-is process model
which of the following is an extended ERP component?
customer relationship management, ebusiness, business intelligence all of these
who are the primary users of SCM systems?
customers, resellers, partners, suppliers, and distributors
what are the characteristics of unstructured data?
emails, tweets and text messages, free-from text, does not follow a specified format all of these
what is the key word in ERP?
enterprise
effective/efficient supply chain management systems enable an organization to accomplish?
increase its supplier power
The lettuce, tomatoes, patty, bun, and ketchup are included in which category of making a hamburger?
input
which four elements are included in systems thinking?
input, process, output and feedback
the sales department needs to rely on information from operations to understand what?
inventory, demand forecasts and customer orders all of these
the continuous process improvement model is used for what?
measuring the current process and making steady improvements
which of the following is not one of the three steps involved in business process improvement?
monitor the performance of key individuals
which of the following does MIS perform to aid in decision making and problem solving?
moves processes across the company to improve systems, moves information about people, moves information about products all of these
how can a company reduce the threat of substitute products or services?
offer additional value through wider product distribution
What extracts information from data and uses it to predict future trends and identify behavioral patterns?
predictive analytics
the rate at which goods and services are produced based upon total output given total inputs?
productivity
which of the below business processes would you find in the marketing and sales division?
promoting and discounts
which of the following is considered data?
quantity sold
porter's 3 generic strategies: if you have a focused strategy what market should you target?
a niche market
which of the following is one of the important characteristics?
the process is cross-departmental
which of the following explains why a company would implement a BPR strategy?
to create value for the customer
which question below represents a CRM reporting technology example?
what is the total revenue by customer?
which application's primary benefits include sales forecasts/strategies/marketing campaigns?
CRM
this application's benefits are market demand, resource constraints and real-time scheduling?
SCM
according to porter, companies that wish to dominate broad markets should operate using?
cost leadership strategy with a low cost
which of the following is considered information?
best-selling item by month
this is one of the three most common core ERP components focusing on internal operations?
business intelligence
what integrates all of the business process to make individual processes more efficient?
business process management
which of the following processes would be found in the operations management department?
creating production schedules
this is not a typical way that a company would duplicate a competitive advantage?
carrying large product inventories
what is at the heart of any ERP system?
database
which of the following describes structured data?
includes numbers, dates or string such as address, is typically stored in a relational database or spreadsheet, a defined length, type and format all of these
a way of monitoring the entire system by viewing multiple inputs being used to produce outputs?
systems thinking
which of the following represents a reason why competitive advantages are typically temporary?
the competitor will purchase new technology, the competitor quickly duplicates your business operations, the competitor will hire away your key employees all of these
what shows the results of applying change improvement to the current process model?
to-be process model
what is one of the most common ways a company can decrease supplier power?
use MIS to find and create alternative products
